Crownpeak Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Crownpeak Strengths, Domain Expertise, and Key Differentiators

Crownpeak offers a comprehensive suite of tools designed to ensure swift deployment for web content management, optimization, governance, and privacy-centric user experiences. With integrated capabilities for personalization, testing, and monitoring, Crownpeak empowers brands to rapidly create digital experiences that foster trust and enhance customer lifetime value. The platform also features the world’s only API-based consent-as-a-service system, optimizing progressive consent across all devices and channels.

Crownpeak has partnered with BEACON to elevate the consumer experience of consent management within its Digital Experience Management and Universal Consent Platforms. Through this collaboration, BEACON will extend its business practices across various agreements, becoming the premier production partner in developing tailored systems that not only ensure compliance but also set new standards for global consent management. This partnership aims to redefine the way consent is obtained, offering a more seamless and consumer-centric approach.

Crownpeak Recent Developments

In February 2025, Crownpeak announced the launch of the Fredhopper by Crownpeak Connector for Patchworks, a commerce-focused iPaaS provider. This integration enables automated and streamlined data flow into Fredhopper and XO via Patchworks' no-code/low-code platform. It supports seamless re-platforming and the deployment of new capabilities within clients' commerce stacks, eliminating the typical complexity and overhead of traditional integration projects.

At the beginning of 2025, Crownpeak announced the launch of the Fredhopper Client Proxy, an open-source accelerator designed to simplify the front-end integration of Fredhopper into digital experiences. This solution will enable digital teams to implement faster, more flexible integrations while significantly reducing complexity and implementation time.

In January 2023, CI&T and Crownpeak introduced Retail Experience Management Accelerators through the Retail Experience Platform, designed to enhance retail and e-commerce experiences with a focus on scalability and cost efficiency. This strategic partnership addresses evolving industry challenges—including those accelerated by the pandemic—by supporting the modernization and digital transformation of retail operations.

Crownpeak Mergers and Acquisitions (M&A) Activities

​In recent years, the company has strategically acquired ilumino and Attraqt to enhance its global accessibility capabilities and broaden its digital experience offerings. These acquisitions underscore the company's commitment to delivering comprehensive and inclusive digital solutions to its clients.​

Crownpeak Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Crownpeak applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Crownpeak and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Crownpeak Digital Experience Manager customers.

Crownpeak Key Enterprise and Cloud Applications

Crownpeak Digital Experience Manager

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Crownpeak Direct vs Indirect sales

Crownpeak Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Crownpeak Customers

No. of Crownpeak Customers: 2000

No. of Crownpeak Enterprise Applications Customers: 2000

No. of Crownpeak Cloud Customers: 2000

No. of Crownpeak Cloud Subscribers: x

Crownpeak is trusted by leading Global 2000 companies, including renowned industry giants such as Toyota, Healthgrades, and Unilever, to deliver privacy-centric, high-quality digital experiences that enable rapid time-to-market. Its extensive clientele includes prominent organizations like Freddie Mac, DXC Technology, Sony, Combined Insurance, Barclays, Nestlé, American Express, Bed Bath & Beyond, Oracle, Prudential, Delta Airlines, Canon, Siemens, Tipico, Daler Rowney, JAMS, Carestream Dental, DoTERRA, and many more.

Crownpeak Market Opportunities, M&A and Geo Expansions

Crownpeak In the previous year, the company secured valuable opportunities through several strategic partnerships, representing a convergence of complementary strengths. These collaborations aim to equip businesses with the tools and capabilities necessary to enhance digital experiences, drive web engagement, and foster growth and development.

Crownpeak Risks and Challenges

The leadership transition at Crownpeak, marked by the appointment of Samuel Monti as CEO, represents a pivotal decision for the company. As he takes the helm of the fast-growing digital experience platform provider, Monti is tasked with guiding Crownpeak through its next phase of expansion, with a focus on driving innovation and delivering increased customer value. While the change signals a strategic move, it also introduces potential risks that may impact the company’s future development.

Crownpeak Ecosystem, Partners, Resellers and SI

Crownpeak primarily focuses on direct sales while maintaining strong collaborations with two key types of partnerships: Solution Partners: These partners possess proven expertise in delivering Crownpeak solutions. Notable Solution Partners include adesso, comspace, diva-e Digital Value Excellence, Monday Consulting, UDG, bridgingIT, Intentive, Contaio, dotSource, Forte Digital, Arvato Systems, CGI, KPS, TMG, and several others. Technology Partners: These partners provide complementary technologies or integration solutions that enhance Crownpeak’s product offerings. Key Technology Partners include Amazon Web Services (AWS), BigCommerce, Epsilon, Formcentric, I-D Media / Translationstudio, Netlify, Pinuts Digital Thinking, Salesforce, and Spryker. This collaborative approach strengthens Crownpeak's ability to deliver comprehensive, cutting-edge solutions to its clients.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: