Doxee Strengths, Domain Expertise, and Key Differentiators
Doxee is a multinational high-tech company based in Modena, Italy, specializing in Customer Communications Management (CCM), Digital Customer Experience, and Dematerialization. Positioned as a technology innovator, Doxee leverages advanced digital tools such as machine learning and natural language processing to transform how enterprises engage with their customers. Its product suite is organized into three key lines: Doxee dx for document production and distribution (CCM), Doxee px for digital process dematerialization including e-invoicing and compliant digital storage, and Doxee ix for interactive experiences powered by proprietary solutions like Doxee Pvideo and Pweb. With over a decade of sustained R&D investment exceeding 13% of its earnings annually, Doxee has established itself as a reliable and forward-thinking player in the digital transformation space, with an expanding global footprint that includes offices in Italy, the Czech Republic, and the United States.
Doxee Recent Developments
Strategically, Doxee joined the AWS ISV Accelerate Program, enhancing its global reach and technical capabilities. This partnership allows Doxee to leverage AWS resources and sales support, facilitating access to a broader customer base.
Doxee Mergers and Acquisitions (M&A) Activities
In July 2023, Doxee's subsidiary, Doxee CEE GmbH, exercised the first tranche (5%) of its option to purchase the remaining 10% of Infinica GmbH. This move signifies Doxee's commitment to consolidating its presence in the Central and Eastern European markets. ​
Additionally, in June 2023, Doxee secured funding of €479,000 from the Emilia-Romagna region, supporting its research and development initiatives.
Doxee Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Doxee applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Doxee and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Doxee dX, Doxee iX, Doxee pX customers.
Doxee Overview
Viale Virgilio 48/B
Modena, x, 41123, Italy
39 059 88680
https://www.doxee.com/
Ownership: - x
Number of Employees: 160
Functional Markets: CRM,
Key Verticals: Automotive, Banking and Financial Services, Communication, Government, Insurance, Media, Professional Services, Transportation, Utility,
Doxee Key Enterprise and Cloud Applications
Doxee dX, Doxee iX, Doxee pX
Doxee Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Doxee Revenue Breakdown By Type, $M:
Doxee Enterprise Applications Revenues By Functional Markets, $M:
Doxee Enterprise Applications Revenues By Verticals, $M:
Doxee Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Doxee Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Doxee Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Doxee Customers
No. of Doxee Customers: 200
No. of Doxee Enterprise Applications Customers: 200
No. of Doxee Cloud Customers: x
No. of Doxee Cloud Subscribers: x
Doxee has a strong presence in Italy and is expanding in the DACH (Germany, Austria, and Switzerland) and Central and Eastern European regions, as evidenced by revenue growth in these areas during H1 2024.
With over 200 clients, including Engie, Ciscra, Banca Popolare dell’Emilia Romagna, Fastweb, and others, Doxee continues to lead in delivering innovative solutions for infrastructure improvement within customer and employee interaction environments.
Doxee Market Opportunities, M&A and Geo Expansions
Doxee is well-positioned to capitalize on the growing demand for digital transformation solutions. The company's cloud-native offerings align with the increasing adoption of cloud technologies across industries.​ The partnership with AWS opens avenues for co-selling opportunities and access to a broader customer base. Additionally, Doxee's focus on the public sector, supported by its AWS Public Sector Partner status, presents significant growth potential.
Doxee Risks and Challenges
Market competition in the CCM space is intense, with numerous players offering similar solutions. Doxee must maintain its innovation pace to stay ahead.​ Additionally, as Doxee expands internationally, it faces challenges related to regulatory compliance, cultural differences, and market dynamics.
Doxee Ecosystem, Partners, Resellers and SI
Doxee has established a robust partner ecosystem to enhance its cloud-native Customer Communications Management (CCM) solutions. As an AWS Advanced Technology Partner and participant in the AWS ISV Accelerate Program, Doxee leverages co-selling opportunities and global scalability to enhance its offerings. The company collaborates with technology leaders like Adobe, integrating Doxee Pvideo into Adobe Animate CC for personalized video communications, and with Zuora, enabling global e-Invoicing and interactive communication solutions. Strategic alliances with system integrators such as Capgemini and FCI facilitate the deployment of Doxee's solutions across various industries, while the partnership with Messagepoint enhances content management capabilities, particularly benefiting regulated sectors like telecommunications, financial services, and utilities. These partnerships collectively strengthen Doxee's market position and expand its reach across different regions and industries.​
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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