ECi Software Solutions Strengths, Domain Expertise, and Key Differentiators
ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations.
ECi Software Solutions Recent Developments
In October 2023, ECI Software Solutions unveiled its mobile app for ThermoGrid®, its contractor management software tailored for SMBs in HVAC, plumbing, electrical, and residential service contracting sectors. This launch aims to enhance accessibility and efficiency for users, empowering them to manage their businesses seamlessly on-the-go.
In November 2021, ECI Software acquired INSEARCH, a cloud-based construction business management solution. Acquiring INSEARCH allows ECI to strengthen and expand the existing integration between INSEARCH and MarkSystems so that its MarkSystems users have access to one of the best 2D and 3D interactive software experiences on the market. This enables ECI to offer an even better product experience to home builders and land developers across the United States, and help those builders and developers sell their inventory faster and offer their buyers a more customized experience.
In June 2020, ECI released significant enhancements to its Spruce and RockSolid MAX software for hardware retailers and lumber and building materials businesses. With these new updates—which offer more convenient, omni-channel retailing experiences—users will be able to improve productivity, efficiency and competitive advantage. The company also added a new Electronic Data Interchange (EDI) integration with United Hardware to offer customers simplified communications with a leading hardware vendor.
In June 2019, ECi Software released upgraded versions of its LBMH division software products: Spruce, an end-to-end management software for the lumber and building materials industry, and RockSolid MAX, a cloud-based POS software for independent hardware stores, home centers and convenience lumberyards. These updates include significant new industry specific features that provide opportunity for hardware stores and LBM businesses to run more efficient operations.
ECi Software Solutions Mergers and Acquisitions (M&A) Activities
In December 2023, ECI Software Solutions completed the acquisition of Treetop Group, a Dutch company specializing in software solutions for the residential construction sector. This move marks ECI's entry into the European residential construction market, broadening its portfolio and geographic presence. Financial details of the acquisition were not disclosed.
In October 2022, ECI Software Solutions finalized the acquisition of ES Tech Group, a UK-based B2B eCommerce software company catering to SME manufacturers, distributors, and wholesalers. This strategic move enhances ECI's eCommerce portfolio, strengthens its foothold in the digital economy, and enables expansion into previously untapped markets.
By the end of 2021, Leonard Green & Partners (“LGP”) acquired a majority stake in ECI Software from funds advised by Apax Partners and The Carlyle Group. Upon completion of the transaction, funds advised by Apax Partners, which acquired ECI in 2017, will retain a minority stake in ECI.
In October 2021, ECI Software acquired Merchant Systems Group Ltd, the UK-based developer of the eCommonSense platform, an ecommerce and product data management solution specifically designed for merchants and suppliers in the construction products supplies sector. eCommonSense will join ECI’s LBM and Hardlines group, which will leverage eCommonSense as both an integration to its cloud-based ERP solutions as well as a standalone global eCommerce solution.
In June 2020, ECI has agreed to acquire substantially all of the assets of Prosperity, a software company serving the lumber, building materials (LBM) and hardlines industry. Prosperity will become part of ECI’s LBMH Group.
In August 2019, ECI has acquired Netherlands-based Trivest Beheer B.V., a provider of smart vertical software solutions to the SME manufacturing sector. With this acquisition, Trivest’s nearly 3,000 customers and more than 300 employees will join ECI’s manufacturing division. Trivest provides industry-specific software solutions for small to mid-sized companies in the manufacturing sector, including ERP (enterprise resource planning) software, APM (advanced production management system) software, MES (manufacturing execution system) software, CAD/CAM design software, business intelligence solutions and mobile applications.
In July 2019, ECi Software acquired Pacsoft, a provider of inventory management and point of sale software solutions for hardware retail and trade businesses worldwide and with a significant presence in the Australian, New Zealand, and Pacific Islands markets.
In December 2018, ECi Software Solutions acquired Lasso Data Systems, a provider of cloud-based CRM software for new home marketing and sales. Lasso’s product suite includes a feature-rich CRM solution built exclusively for the homebuilding industry, including lead management, automated engagement and follow-up processes, email marketing and comprehensive reporting capabilities.
The same month ECi Software acquired Print Audit, one of the most comprehensive providers of device and print management solutions worldwide. Print Audit’s product suite includes tools for managed print services (MPS), device data collection and document management for both dealers and users.
In October 2018, ECi Software Solutions acquired Office Document Consulting Inc. (ODC), a provider of sales automation software for the office equipment, managed print and IT channels. Furthermore, in September 2018, ECi Software Solutions acquired Vineyardsoft Corporation, a leader in Business Activity Monitoring (BAM) software. Vineyardsoft’s flagship solution, KnowledgeSync, is one of the most widely used alerts and workflow solutions on the market today, providing unparalleled insight into critical business events in real-time.
ECi Software Solutions Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ECi Software Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ECi Software Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ECI MarkSystems customers.
ECi Software Solutions Overview
4400 Alliance Gateway Freeway, Suite 154
Fort Worth, TX, 76177, United States
1 866-374-3221
https://www.ecisolutions.com/
Ownership: - Leonard Green & Partners, Apax Partners, Carlyle Group
Number of Employees: 1700
Functional Markets: Analytics and BI, Content Management, CRM, eCommerce, ERP Financial, ERP Services and Operations, PPM, Procurement, SCM,
Key Verticals: Construction, Distribution, Manufacturing, Media, Retail,
ECi Software Solutions Key Enterprise and Cloud Applications
ECI MarkSystems
ECi Software Solutions Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
ECi Software Solutions Revenue Breakdown By Type, $M:
ECi Software Solutions Enterprise Applications Revenues By Functional Markets, $M:
ECi Software Solutions Enterprise Applications Revenues By Verticals, $M:
ECi Software Solutions Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
ECi Software Solutions Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
ECi Software Solutions Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified ECi Software Solutions Customers
No. of ECi Software Solutions Customers: 24000
No. of ECi Software Solutions Enterprise Applications Customers: 24000
No. of ECi Software Solutions Cloud Customers: 12000
No. of ECi Software Solutions Cloud Subscribers: x
ECI is the premier provider of Enterprise Resource Planning (“ERP”) solutions, such as accounting, purchasing, warehousing and inventory management, to more than 24,000 customers globally.
Some of ECI's customers are: Arkansas Valley Lumber, Bartlett Enterprises, Best Electric and Hardware Co., Henson Lumber, Myers Lumber, 1Stop Business Supplies, Bailey Office Equipment, Benton-Thomas Office Products, Buffalo Business Products, Fischers, Inc., Jackson Data, Mister Paper, Tri-State Office Products, Artlite Office Supply, Brown&Saenger, FM Resources, L;M Office Furniture, Newtown Office Supply, Rosa's Office Plus, Sun Office Products, Union Office, Village Office Supply, Artlite Office Supply, The Phillips Group, and many others.
ECi Software Solutions Market Opportunities, M&A and Geo Expansions
ECi Software Solutions has numerous opportunities for growth and expansion, both horizontally and vertically, within various industry sectors. Embracing cloud, IoT, AI, and ML technologies presents avenues for enhancing product offerings and increasing market penetration. Furthermore, expanding into new regions offers the potential to tap into emerging markets and broaden the company's global footprint.
In September 2021, ECI Software acquired Deacom, a provider of ERP software for batch and process manufacturers. Deacom, Inc. is the producer of DEACOM ERP, a comprehensive ERP platform that gives process manufacturers one core product that integrates all the modules they need to operate, including warehouse management, quality control, ecommerce and direct delivery. The company will join ECI’s Manufacturing Division , and will leverage it's software as its global platform to serve batch and process manufacturers going forward.
In May 2020, ECI has acquired BuildTools, a web-based construction management platform for custom builders and remodelers. Developed by a custom home builder frustrated with the solutions previously available on the market, the BuildTools platform is a business management system that meets the unique requirements of small volume custom home builders and their clients—from project management, scheduling, document storage and budget tracking, to customer service and management capabilities.
With this acquisition, ECI will reach a new customer market: smaller custom builders and home remodelers. To help accelerate BuildTools’ global growth, ECI plans on making investments in the platform’s development, go-to-market and customer success strategies.
ECi Software Solutions Risks and Challenges
Although ECI has experienced rapid growth, mainly through strategic M&A, large portion of ECI's customer still need to move to cloud.
ECi Software Solutions Ecosystem, Partners, Resellers and SI
ECi Software Solutions boasts a robust ecosystem characterized by extensive technology integrations and strategic partnerships with system integrators and value-added resellers (VARs). This ecosystem facilitates seamless connectivity and interoperability across various software platforms, maximizing the value proposition for clients. Additionally, the network effects generated by these collaborations contribute to the company's overall growth and market presence.
ECI is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England and the Netherlands.
ECI also has strategic partnerships with 3M, Avery Dennison, CCH, Image Star, is.group, Educators Resource, ACCO Brands, Net1 Payment Solutions, NOPA, Objectif Lune, S.P. Richards Co., Supplies Network, The TriMega Purchasing Association, Trodat, United Stationers, 20 20 Technologies, Acteon, and 50 other companies.
ECi Software Solutions Cloud Infrastructure Insights
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- ECi Software Solutions Public Cloud and Infrastructure (IaaS)
- ECi Software Solutions Platform (PaaS)
- ECi Software Solutions Application Delivery
- ECi Software Solutions Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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