Eventbrite Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Eventbrite Strengths, Domain Expertise, and Key Differentiators

Eventbrite is a global events marketplace that serves event creators and event-goers in nearly 180 countries. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz, and Renaud Visage, with a vision to build a self-service platform that empowers anyone to host and discover live experiences. In 2024, Eventbrite distributed 83 million paid tickets to over 4.7 million events across a global community of 89 million monthly average users, helping people find new things to do or new ways to do more of what they love.

Eventbrite Recent Developments

In 2024, Eventbrite has introduced a free timed entry tool, enabling organizers to effortlessly create and sell multiple daily time slots for their events. This highly customizable feature is perfect for tours, attractions, excursions, and classes, allowing attendees to secure tickets for their preferred times. Combined with Eventbrite’s AI-powered tools for generating event descriptions and categorizations, the timed entry tool streamlines event setup and enhances capacity management, empowering organizers to deliver seamless experiences.

Eventbrite also launched Instant Payouts and Tap to Pay, two transformative features designed to enhance financial flexibility and operational efficiency for event organizers. Instant Payouts, integrated with Stripe, allows organizers to access ticket sale funds within minutes for a small fee, addressing cash flow challenges faced by 72% of organizers who cover upfront costs. Tap to Pay, embedded in the Eventbrite Organizer app, enables seamless contactless payments, eliminating the need for card readers and catering to the growing preference for cashless transactions. These features streamline event management and boost revenue potential.

Eventbrite Mergers and Acquisitions (M&A) Activities

Eventbrite, a ticketing and event technology platform, acquired Ticketfly, a ticketing platform focused on music promoters and venues, from Pandora. Eventbrite and Pandora also plan to establish a future distribution agreement to build on the existing integration between Pandora and Ticketfly. Eventbrite has acquired ToneDen, a self-service social-marketing platform that empowers creators to attract and grow audiences. Since its founding in 2015, ToneDen has helped more than one million creators, businesses, and brands increase their sales and maximize marketing returns through an intuitive yet robust platform. Through Eventbrite’s App Marketplace, ToneDen has been a valuable partner to Eventbrite since 2017, and the company looks forward to welcoming ToneDen’s talented team.

Eventbrite acquiried Picatic, a registration platform for event organizers, non-profits, enterprise and developers. Also Eventbrite acquired Ticketea, a leading Spanish ticketing provider that helps people easily find and purchase tickets to a variety of live experiences, including festivals, concerts, and performing arts shows.

Eventbrite Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Eventbrite applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Eventbrite and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Eventbrite Platform customers.

Eventbrite Key Enterprise and Cloud Applications

Eventbrite Platform

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Eventbrite Direct vs Indirect sales

Eventbrite Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Eventbrite Customers

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No. of Eventbrite Cloud Subscribers: 89M Monthly Average Users

Eventbrite serves a diverse global community of hundreds of thousands of event creators, who have hosted close to 5 million events across nearly 180 countries in 2024. Its clientele includes a wide array of organizations, from large enterprises to niche communities. This broad customer base underscores Eventbrite's versatility in supporting various event types and scales.

Eventbrite Market Opportunities, M&A and Geo Expansions

Eventbrite's strategic partnership with Francisco Partners, securing up to $225 million in financing, presents significant opportunities for the company's growth and resilience. This investment enhances Eventbrite's liquidity, providing the flexibility to navigate various recovery scenarios and support the return to live events. The funding enables Eventbrite to invest in its self-service platform, expand its global reach, and develop new features that cater to both creators and attendees. By strengthening its financial position, Eventbrite is well-positioned to capitalize on emerging trends in the live events industry and reinforce its market leadership.

Eventbrite Risks and Challenges

Eventbrite faces several risks within its ecosystem that could impact its operations and reputation. The platform has encountered issues with fraudulent activities, such as fake event listings and unauthorized account access, which have led to legal challenges and eroded user trust . Technical glitches and limited customization options have also been points of contention among users, potentially affecting user satisfaction and retention. Moreover, Eventbrite's reliance on third-party payment processors introduces vulnerabilities related to transaction delays and security . The competitive landscape poses additional threats, with numerous platforms offering similar services, which may lead to market share dilution . Economic downturns and unforeseen events, such as pandemics, further exacerbate these risks by impacting event attendance and revenue streams . Addressing these challenges is crucial for Eventbrite to maintain its position in the event management industry.

Eventbrite Ecosystem, Partners, Resellers and SI

Eventbrite's platform flourishes through strategic technology integrations and partnerships, creating powerful network effects by collaborating with system integrators and value-added resellers. Its robust ecosystem empowers developers to seamlessly integrate services from leading third-party partners, such as Salesforce, Instagram, TikTok, BandsinTown, Spotify, and HubSpot, enhancing functionality and user experience.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: