FIS Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

FIS Strengths, Domain Expertise, and Key Differentiators

FIS is a global leader in financial technology, delivering advanced solutions to a diverse portfolio of financial institutions and commercial enterprises. The company’s strategic focus lies in driving innovation, enhancing system efficiency, and deploying scalable, adaptive architectures. Internally, FIS cultivates a technology-forward culture with a strong emphasis on client-centricity. Its business model is anchored in collaborative partnerships, enabling the company to address complex operational challenges and deliver measurable improvements in client outcomes through bespoke technology solutions.

FIS Recent Developments

In March 2025, FIS introduced Treasury GPT, an AI-based support tool integrated into its Treasury and Risk Manager platform to proactively support users with product configuration and best practices. By utilizing Microsoft’s Azure OpenAI technology, the tool improves operational efficiency on configuration management for clients. This innovation enhances FIS’s competitive position in the treasury management market by adding advanced technology that can attract and retain customers.

FIS Mergers and Acquisitions (M&A) Activities

In December 2024, FIS acquired UK-based fintech Demica for around $300 million to enhance its cloud-based supply chain finance capabilities and broaden its global financial services portfolio.

In November 2024, it acquired Dragonfly Financial Technologies to strengthen its digital banking capabilities and expand its reach among large financial institutions worldwide. Earlier in 2024, FIS announced the acquisition of the SaaS post-trade platform Torstone Technology to bolster its capital markets offerings.

In February 2024, FIS completed the sale of a majority stake in Worldpay to GTCR, establishing Worldpay as an independent company while maintaining strategic partnerships.

In 2020, FIS acquired a majority stake in Virtus Partners, a provider of credit fund operations and outsourcing services. In 2019, it purchased Worldpay for $43 billion, and in 2015, it acquired disaster recovery and IT services firm SunGard.

FIS Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying FIS applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of FIS and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified FIS Cloud Apps, customers.

FIS Key Enterprise and Cloud Applications

FIS Cloud Apps,

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FIS Direct vs Indirect sales

FIS Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified FIS Customers

No. of FIS Customers: 20000

No. of FIS Enterprise Applications Customers: 20000

No. of FIS Cloud Customers: x

No. of FIS Cloud Subscribers: 10 million

Fidelity National Information Services, Inc. (FIS) is an American multinational corporation that provides a broad portfolio of financial technology (FinTech) solutions to clients globally. The company facilitates over $9 trillion in annual transactions and processes approximately 75 billion transactions each year, serving more than 20,000 clients across over 130 countries. FIS is especially recognized for its capabilities in core banking, payment processing, capital markets, and risk and treasury management—offering many of its solutions via private and public cloud infrastructure.

Among FIS clients are: Citizens Financial Group Inc., CIT Group, Bank Leumi USA, Customers Bank, Bharatiya Mahila Bank, Centennial Bank, Eftpos, Kitsap Bank, Wintrust Bank, COUNTRY Financial, ICBCFS, LBBW, Maitland, Oriental Bank, Bayer AG, Berkshire Hathaway Homestate Insurance, Carnival Corporation; plc, Dana Holding Corporation, Dubai Aluminium, Generali Deutschland Holding AG, KPMG AG Wirtschaftsprüfungsgesellschaft, London Borough of Lewisham, London Borough of Redbridge, Madix Inc., NRG Energy, Perth and Kinross Council, Revera Inc., Royal Mail, Sanden International, SmartestEnergy, Tessenderlo Group, The Los Angeles Department of Water and Power, and West Bend Mutual.

FIS Market Opportunities, M&A and Geo Expansions

FIS continues to expand its footprint in financial technology through AI-driven innovation, strategic partnerships, and open banking initiatives. Solutions like Treasury GPT respond to rising demand for automation in financial management, while partnerships with firms such as Microsoft support cloud scalability, security and resilience. The integration of data providers including Akoya, Plaid, Envestnet | Yodlee, and MX into the Open Access platform advances FIS’s open finance capabilities, enabling secure, user-controlled data sharing across financial ecosystems.

The company has sharpened its strategic focus through portfolio realignment by spinning-off of its Merchant Solutions business to focus on its fast growing Banking solutions and Capital Markets business. Global payment expansion into new markets and initiatives like the AML Compliance Hub and Money Movement Hub demonstrate a commitment to compliance, innovation — positioning FIS to capture growth across emerging technologies and regions.

FIS Risks and Challenges

The January 2025 service disruption underscores the importance of continued investment in infrastructure resilience at FIS. While the incident affected key clients such as Capital One, FIS responded promptly and is actively enhancing its systems to reinforce client confidence. Ongoing improvements in operational robustness remain central to sustaining trusted service delivery.

FIS Ecosystem, Partners, Resellers and SI

FIS operates a broad and multifaceted API-enabled ecosystem designed to support its extensive suite of financial technology solutions. This ecosystem includes a diverse network of partners, developers, clients, and service providers that collectively enhance the reach, functionality, and integration of FIS products. Key components of the ecosystem include: Technology Partners, Solution Integrators and Consultants, Independent Software Vendors (ISVs), Client Base, Cloud Infrastructur, Developer Community. The FIS ecosystem is structured to drive innovation, promote interoperability, open access, and provide comprehensive financial technology solutions through strategic partnerships and technology integration, supporting its leadership position in the global FinTech market.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: