Fluent Commerce Strengths, Domain Expertise, and Key Differentiators
Fluent Commerce is a provider of fully customisable cloud order management to merchants and brands who want to provide a premium omnichannel fulfillment experience, profitably. The platform allows merchants to offer Click & Collect, Ship from Store, and other advanced omnichannel offerings. Fluent Commerce’s order management system has strong out-of-the-box features combined with flexible APIs and cloud-native architecture, enabling retailers and brands to roll out quickly and scale as needed, anywhere around the globe.
Fluent Commerce Recent Developments
In September 2021, Fluent Commerce launched Fluent Order Management Experience (OMX), the new, low-code platform for order management. Fluent OMX provides users the ability to tailor the order management experience to fit their business to allow for faster rollouts. Benefits include configurable UIs and workflows and the ability to extend with powerful Software Development Kits (SDKs). Now, businesses can allow their IT teams to focus on the work that solves real business problems while Fluent OMX takes care of the rest.
Fluent Commerce Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Fluent Commerce applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Fluent Commerce and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Fluent Order Management customers.
Fluent Commerce Overview
Level 5, 68 Harrington Street
The Rocks, NSW, 2000, Australia
61 1300 358 368
https://www.fluentcommerce.com/
Ownership: - x
Number of Employees: 200
Functional Markets: SCM,
Key Verticals: Consumer Packaged Goods, Distribution, Life Sciences, Manufacturing, Professional Services, Retail,
Fluent Commerce Key Enterprise and Cloud Applications
Fluent Order Management
Fluent Commerce Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Fluent Commerce Revenue Breakdown By Type, $M:
Fluent Commerce Enterprise Applications Revenues By Functional Markets, $M:
Fluent Commerce Enterprise Applications Revenues By Verticals, $M:
Fluent Commerce Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Fluent Commerce Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Fluent Commerce Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Fluent Commerce Customers
No. of Fluent Commerce Customers: 1000
No. of Fluent Commerce Enterprise Applications Customers: 1000
No. of Fluent Commerce Cloud Customers: x
No. of Fluent Commerce Cloud Subscribers: x
In March 2022, Treasury Wine Estates, one the world’s largest wine companies, has chosen Fluent Commerce’s distributed Order Management System (OMS) to streamline stock management and enhance the online experience for customers shopping via its online brand stores. The new Fluent Commerce OMS was integrated with Salesforce Commerce Cloud and within one week of going live, Treasury Wine Estates’ Adelaide distribution hub was no longer systematically constrained by the number of orders it could ship and commenced same day shipping for the first time.
Fluent Commerce Market Opportunities, M&A and Geo Expansions
The global market for order management solutions is continuously expanding, fueled by the increasing demand for seamless omnichannel experiences. Fluent Commerce can leverage its cloud-native architecture to penetrate new regions and cater to a broader customer base.
Fluent Order Management's flexible APIs and robust features position the platform well to tap into diverse industry verticals, including retail, e-commerce, logistics, and more.
Embracing Internet of Things (IoT) technologies can unlock new possibilities for Fluent Commerce. Integrating IoT devices and sensors into the order management process can streamline inventory tracking, improve supply chain efficiency, and offer predictive analytics for demand forecasting.
Fluent Commerce Risks and Challenges
The market for order management solutions is highly competitive, with established players vying for market share. To maintain its position, Fluent Commerce must continuously innovate and differentiate itself.
As a provider of order management solutions, Fluent Commerce may be impacted by supply chain disruptions and external market forces that affect its customers and their ability to generate orders.
With the growing emphasis on data security and privacy regulations, Fluent Commerce needs to ensure that its platform adheres to strict compliance standards and protects sensitive customer information.
Fluent Commerce Ecosystem, Partners, Resellers and SI
Fluent Commerce's ecosystem is characterized by strategic technology integrations and partnerships. Notably, Fluent Order Management became an Amazon Web Services (AWS) Retail Competency Partner in April 2022, underscoring its technical proficiency and customer success in the AWS environment.
Additionally, Fluent Commerce collaborates with a wide network of system integrators and value-added resellers to extend the reach and adoption of its order management platform. These ecosystem partnerships create network effects, promoting the growth of Fluent Order Management and enabling the company to reach a broader audience of potential customers.
In conclusion, Fluent Commerce's cloud-native distributed Order Management System has earned accolades for its innovative approach and exceptional features. As the company continues to capitalize on opportunities, address challenges, and strengthen its ecosystem partnerships, it is poised to maintain its position as a key player in the order management sector.
Fluent Commerce Cloud Infrastructure Insights
Subscribe to read more about:
- Fluent Commerce Public Cloud and Infrastructure (IaaS)
- Fluent Commerce Platform (PaaS)
- Fluent Commerce Application Delivery
- Fluent Commerce Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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