Frontier Software Strengths, Domain Expertise, and Key Differentiators
Founded in 1983, Frontier Software is a recognised global leader in HR and Payroll software solutions. Supporting over 1,700 organisations worldwide—across all industries and sizes—the company delivers flexible, scalable systems tailored to diverse business needs.
At the core of its offering is ichris (International Comprehensive Human Resource Integrated Software), a robust platform featuring a full suite of integrated HR modules—developed and supported entirely in-house.
The Pay21 payroll module ensures statutory compliance in 26 countries, streamlining multi-country payroll operations by consolidating data within a single database—boosting efficiency and accuracy.
Beyond software, Frontier Software also provides reliable outsourced payroll services through its regional offices in Australia, India, Malaysia, New Zealand, the Philippines, Singapore, and the UK.
Frontier Software Recent Developments
In November 2024, Frontier Software was named as a supplier on the Crown Commercial Service’s G-Cloud 14 Framework, Lot 2: Cloud Software, for applications hosted in the cloud and accessed via the internet or private networks.
Frontier Software Mergers and Acquisitions (M&A) Activities
In November 2020, Frontier Software acquired HRIT, a company specializing in Human Capital Management (HCM) solutions. This strategic move enhances functionality and brings added value to users seeking simplified and efficient HR solutions.
Frontier Software Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Frontier Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Frontier Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified iChris, Pay21 customers.
Frontier Software Overview
18 Little Collins Street
Melbourne, VIC, 3000, Australia
61 3 9639-0777
https://www.frontiersoftware.com/
Ownership: - x
Number of Employees: 550
Functional Markets: HCM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, CPG, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
Frontier Software Key Enterprise and Cloud Applications
iChris, Pay21
Frontier Software Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Frontier Software Revenue Breakdown By Type, $M:
Frontier Software Enterprise Applications Revenues By Functional Markets, $M:
Frontier Software Enterprise Applications Revenues By Verticals, $M:
Frontier Software Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Frontier Software Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Frontier Software Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Frontier Software Customers
No. of Frontier Software Customers: 1700
No. of Frontier Software Enterprise Applications Customers: 1200
No. of Frontier Software Cloud Customers: x
No. of Frontier Software Cloud Subscribers: x
Frontier Software serves over 1,700 clients spanning 30 countries in Europe, Asia Pacific, and the Far East. Notable among its diverse clientele are Federal Group, bestchance Child Family Care, Latitude Financial Services, The Salvation Army, Bremworth Ltd, Derry City & Strabane District Council, Leekes Retail and Leisure Group, Rethink Mental Illness, Melba Support Services, Melbourne Theatre Company, PNG Air Services Limited, and numerous additional organizations.
Frontier Software Market Opportunities, M&A and Geo Expansions
Inclusion on procurement frameworks like G-Cloud 14 opens doors to new business in the public sector, particularly in the UK.
Frontier Software Risks and Challenges
Managing outsourced payroll from multiple regional hubs introduces complexity and risk around coordination, quality control, and local expertise.
Frontier Software Ecosystem, Partners, Resellers and SI
In March 2023, UKG, a provider of HR and workforce management solutions, joined forces with Frontier Software, introducing an enterprise payroll solution to UKG customers in Australia and New Zealand (ANZ).
This collaboration involves a seamless integration between UKG and Frontier Software, allowing enterprise organizations to enjoy a comprehensive solution covering operations from time capture to payslips. This partnership aims to enhance the employee experience and ensure improved compliance, addressing the specific and complex requirements of the ANZ market.
In August 2021, Frontier Software joined forces with Equifax Verification Exchange. This collaboration allows Frontier Software's clients to provide their employees with a consent-driven, automated, and secure employment income verification service.
In June 2020, Frontier Software entered into a partnership with Pluralsight, an enterprise technology skills platform. This collaboration aims to enhance the skills of its workforce, modernize technologies, and simultaneously advance the development of its core software solutions.
In September 2018, Frontier Software established a partnership with SuperChoice, becoming their exclusive provider for Single Touch Payroll solutions and ATO messaging services.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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