Genetec Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Genetec Strengths, Domain Expertise, and Key Differentiators

To meet the growing demand for sovereign data hosting and robust cybersecurity, Genetec announced the hosting of Security Center SaaS in Australia on the Microsoft Azure cloud platform. This expansion ensures that public and private sector organizations in the region can access flexible physical security cloud technology while adhering to data sovereignty protocols. Australia joins the United States, Canada, and the Netherlands as one of the countries where Genetec has launched a data center for Security Center SaaS .

Genetec Recent Developments

Genetec introduced Operations Center, a cloud-based work management solution designed specifically for physical security operations. Available as part of Security Center SaaS or as a standalone product, Operations Center helps security operations professionals collaborate, communicate, and manage tasks more effectively.

Genetec Mergers and Acquisitions (M&A) Activities

In 2007, it fully acquired AutoVu, a company specializing in automatic license plate recognition (ALPR), strengthening its video surveillance and traffic enforcement solutions. In 2010, Genetec also acquired Sipelia, a Paris-based custom software firm, which led to the development of Plan Manager, an interactive map-based command-and-control interface integrated into its security platform.

Genetec Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Genetec applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Genetec and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Genetec Security Center SaaS, Security Center customers.

Genetec Key Enterprise and Cloud Applications

Genetec Security Center SaaS, Security Center

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Genetec Direct vs Indirect sales

Genetec Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Genetec Customers

No. of Genetec Customers: 42500

No. of Genetec Enterprise Applications Customers: x

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Genetec serves a diverse global clientele across various sectors, including transportation, public safety, critical infrastructure, healthcare, retail, and education.

Notable customers include London Heathrow Airport, and Thames Valley Police. In the energy sector, companies like Argentina's YPF and Brazil's Vale have modernized their security systems using Genetec's Security Center. Healthcare institutions such as Lee Health in Florida have implemented Genetec's platform to oversee security across multiple sites. Retail giants like Unibail-Rodamco-Westfield have integrated Genetec's solutions to streamline delivery tracking and enhance GDPR compliance . Educational organizations, including Putnam City Schools, utilize Genetec's digital evidence management system to facilitate collaboration with law enforcement and expedite investigations .

Genetec Market Opportunities, M&A and Geo Expansions

Security Center SaaS now supports direct-to-cloud connectivity with devices from leading manufacturers such as Axis, Bosch, Hanwha, and i-PRO. This capability allows organizations to securely connect, enroll, and manage these devices in various deployment options, including direct device-to-cloud streaming of video, metadata, and access control data.

Genetec Risks and Challenges

As organizations shift critical physical security operations, such as video surveillance, access control, and identity management, to a cloud-based platform, the attack surface increases. Threat actors may attempt to exploit vulnerabilities in APIs, cloud misconfigurations, or user credentials to gain unauthorized access to sensitive security data or disrupt system functionality. A successful breach could not only compromise customer security but also damage Genetec’s credibility as a trusted provider.

Genetec Ecosystem, Partners, Resellers and SI

Its unified platform, Security Center, integrates with a wide range of systems including access control hardware, IP video surveillance, SIP-based intercoms, and third-party storage solutions, all supported through SDKs and the Development Acceleration Program (DAP).

Genetec’s Channel Partner Program includes tiered levels Certified, Elite, and Unified Elite, offering partners access to technical training, sales support, discounts, and co-marketing resources.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: