Gong Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Gong Strengths, Domain Expertise, and Key Differentiators

Gong's strength lies in its proprietary generative AI models, empowering revenue teams with personalized insights derived from analyzed sales interactions. Unlike off-the-shelf solutions, Gong's AI excels in categorizing sales-specific data and understanding context, enabling precise decision-making and workflow optimization. Gong's cloud-based platform integrates seamlessly with CRM systems and communication tools, facilitating rapid deployment and scalability

Gong Recent Developments

Gong, a leader in Revenue Intelligence, unveiled new generative AI models tailored for revenue teams, leveraging a vast dataset of sales interactions to enhance efficiency and deal success. The introduction of these models signifies Gong's commitment to AI-driven innovation in revenue optimization.

Gong Mergers and Acquisitions (M&A) Activities

Gong's acquisition of Vayo and ONDiGO, coupled with its recent Series E funding round raising $250 million in June 2021, led by Franklin Templeton, underscores investor confidence in Gong's AI-driven revenue intelligence platform. These strategic moves position Gong for sustained growth and innovation in the competitive revenue intelligence landscape.

Gong Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Gong applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Gong and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Gong Revenue Intelligence, Gong Forecast customers.

Gong Key Enterprise and Cloud Applications

Gong Revenue Intelligence, Gong Forecast

Gong Revenues, $M:

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Gong Enterprise Applications Revenues By Functional Markets, $M:

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Gong Revenues By Region, $M

Gong Direct vs Indirect sales

Gong Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Gong Customers

No. of Gong Customers: 4500

No. of Gong Enterprise Applications Customers: 4500

No. of Gong Cloud Customers: 4500

No. of Gong Cloud Subscribers: 84000

Gong boasts a diverse customer base, including industry giants like ADT, LinkedIn, and Zillow. Its platform drives tangible value, evidenced by increased win rates, revenue growth, and improved customer satisfaction. The company's global footprint spans various regions and industries serving over 4500 clients, solidifying its position as a preferred revenue intelligence partner.

Gong Market Opportunities, M&A and Geo Expansions

The market potential for revenue intelligence solutions is vast, with organizations increasingly prioritizing data-driven decision-making. Gong is well-positioned to capitalize on this trend by expanding into new verticals and regions, leveraging its AI capabilities to deliver unparalleled value. Embracing cloud, AI, and ML technologies will further enhance Gong's competitive advantage and market penetration.

Gong Risks and Challenges

In 2024, Gong’s appointment of a seasoned marketing executive like Emily He signals strong ambitions to cement its leadership in the Revenue Intelligence category, the company still faces notable risks amid a rapidly evolving AI-driven landscape. As competitors accelerate their AI and machine learning initiatives, Gong must continue to innovate at pace to retain its technological edge. Additionally, the challenge of scaling global marketing operations and expanding into new enterprise segments introduces operational complexities.

Despite its strong market position, Gong faces risks associated with intense competition and evolving customer demands. Go-to-market challenges may arise from scalability issues and ensuring seamless integration with existing systems. Moreover, internal factors such as leadership transitions could impact strategic direction and organizational stability.

Gong Ecosystem, Partners, Resellers and SI

Gong's ecosystem thrives on strategic partnerships and technology integrations, enabling seamless collaboration and value creation. The Gong Partner Network facilitates access to insights and expertise, empowering partners to drive revenue growth through AI and automation. By fostering symbiotic relationships with system integrators and value-added resellers, Gong strengthens its position as a market leader in revenue intelligence.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: