Greenway Health Strengths, Domain Expertise, and Key Differentiators
Greenway Health offers comprehensive electronic health record (EHR), practice management, and revenue cycle management solutions. These solutions aid practices across various specialties in achieving profitability, ensuring compliance, enhancing operational efficiency, and advancing patient outcomes.
Greenway Health Recent Developments
In May 2022, Greenway Health introduced Greenway Secure Cloud, a comprehensive cloud-based solution encompassing electronic health records (EHR) and practice management. This initiative enhances patient health information and practice record security while eliminating the burden of software upgrades. Clients benefit from scalable, all-inclusive pricing options.
In September 2021, Greenway Health, a provider of health information technology services, unveiled enhanced offerings through Greenway Revenue Services (GRS), specializing in revenue cycle management support. In response to heightened client focus on revenue cycles amid the COVID-19 pandemic, the company introduced GRS Select earlier this year, offering more adaptable support options for prompt and targeted relief to healthcare practices. Over the next 12 months, Greenway plans to expand GRS services to further aid clients in their financial relief endeavors. Additionally, the company aims to maximize productivity and efficiency within the revenue cycle by leveraging AI automation and introducing enhanced GRS analytics.
In July 2020, Greenway Health finalized a partnership with Amazon Web Services (AWS), aiming to foster collaboration within the healthcare sector. This strategic agreement is geared towards co-creating innovative healthcare solutions tailored to the evolving requirements of ambulatory care practices in a post-COVID landscape.
In October 2017, Greenway Health unveiled Greenway Analytics, aimed at enhancing physicians' ability to leverage practice data for optimizing patient care and aligning with evolving value-based care paradigms.
In February 2017, Greenway Health introduced Greenway Care Coordination Services in collaboration with MD Revolution. This innovative service facilitates proactive patient engagement between appointments, fostering adherence to care plans and promoting seamless coordination and compliance with provider directives.
Greenway Health Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Greenway Health applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Greenway Health and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Greenway Health Prime Suite, customers.
Greenway Health Overview
4301 W. Boy Scout Blvd., Suite 800
Tampa, FL, 33607, United States
1 877-932-6301
https://www.greenwayhealth.com/
Ownership: - Vista Equity Partners
Number of Employees: 1293
Functional Markets: Analytics and BI, CRM, ERP Financial, ERP Services and Operations,
Key Verticals: Healthcare,
Greenway Health Key Enterprise and Cloud Applications
Greenway Health Prime Suite,
Greenway Health Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Greenway Health Revenue Breakdown By Type, $M:
Greenway Health Enterprise Applications Revenues By Functional Markets, $M:
Greenway Health Enterprise Applications Revenues By Verticals, $M:
Greenway Health Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Greenway Health Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Greenway Health Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Greenway Health Customers
No. of Greenway Health Customers: 55000
No. of Greenway Health Enterprise Applications Customers: x
No. of Greenway Health Cloud Customers: x
No. of Greenway Health Cloud Subscribers: x
Greenway collaborates with 55,000+ providers spanning various specialties. Its Health Cloud EHR application serves 8,200+ locations, facilitating 50,000+ concurrent users and over 125,000 patient encounters daily. Notable clients include Alpine Urology, ARcare, Arlington Orthopedics, Boulder Community Hospital Physician Clinics, Colonial Healthcare, Florida Medical Center, Knoxville Kidney Center, Maine's Mayo Regional Hospital, Northwest Primary Care, Miami's Doctor's Medical Center, Hartford Orthopedic Surgeons, North Florida Nephrology, Allegro Pediatrics, Premise Health, Bluegrass Bariatric Surgery Assoc., Medical Rehabilitation, Heart Center of Nevada, Texoma Heart Group, Oak Street Medical, and others.
Greenway Health Market Opportunities, M&A and Geo Expansions
In April 2020, Greenway Health introduced GRS Express, a streamlined revenue cycle management (RCM) solution aimed at maintaining practice cash flow during the COVID-19 pandemic. This rapid deployment solution, operational in as little as two weeks, assists practices in managing vital revenue cycle components, offering immediate relief and enhancing timely revenue collections.
In June 2018, Allscripts, Greenway Health, and InterSystems announced new partnerships with health IT solutions providers aimed at utilizing patient health data to enhance care delivery. Greenway Health's collaboration enables users to access EHR-integrated remote patient monitoring solutions.
Greenway Health Risks and Challenges
Diversifying geographical reach presents a strategic avenue for achieving additional success.
In February 2019, Greenway Health incurred a penalty from the US Department of Justice totaling $57.25 million. The fine stemmed from misrepresenting Prime Suite EHR capabilities to customers and compensating users for recommending the product to prospective buyers.
The complaint additionally claimed that Greenway obtained the 2014 Edition certification status for Prime Suite by concealing its failure to meet certification requirements from the certifying entity. The impact of the integration between Greenway and Vitera on accelerating customer adoption of its Cloud applications amidst heightened competition in the Electronic Health Record market remains uncertain. Nonetheless, Greenway Health has persisted in releasing cross-platform cloud-based solutions such as Greenway Patient and Greenway Community, facilitating swift development and deployment of solutions across Prime Suite, Intergy, and SuccessEHS platforms.
Greenway Health Ecosystem, Partners, Resellers and SI
In February 2024, Greenway Health revealed its strategic collaboration with Luma Health, introducing Greenway Patient Connect powered by Luma. This patient engagement portfolio empowers self-service capabilities for patients, thereby alleviating staff workload in care preparation. Leveraging automated insights and seamless integration with Greenway's EHR solutions, this latest offering aims to minimize administrative burdens and costs for healthcare providers, enhance practice revenue, and significantly enhance the patient experience.
Since August 2019, Greenway Health's Prime Suite and Intergy customers have been able to utilize the Carequality Interoperability Framework through the nationwide CommonWell network. Greenway Health collaborates with numerous technology partners to enhance its platform, including Luma Health, Lightbeam, Medfusion, MedStatix Platform, OTech Group, OTTO Health, Sage Payment Solutions, QueueDr, Santovia, TekCollect, among others.
In July 2017, Greenway Health formed a partnership with the Oregon Indian Health Service clinic to deliver EHR and practice management technology, aimed at enhancing health outcomes within tribal communities.
Greenway Health Cloud Infrastructure Insights
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- Greenway Health Public Cloud and Infrastructure (IaaS)
- Greenway Health Platform (PaaS)
- Greenway Health Application Delivery
- Greenway Health Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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