Hyland Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

Hyland Strengths, Domain Expertise, and Key Differentiators

Established in 1991, Hyland is a content services provider, specializing in key vertical markets and offering tailored applications for diverse organizational needs. From medical records to enterprise imaging products for healthcare, Hyland's suite includes intelligent capture, case management, collaboration, customer communication management, process automation, reporting, search, and records management. The company simplifies IT management by providing a comprehensive content services solution. Leveraging the robust Hyland Cloud, they deliver reliable cloud-based services to over 1,200 global customers through a highly available global footprint and multiple AWS regional instances.

Hyland Recent Developments

In November of 2023, Hyland unveiled its recent product upgrades, featuring the introduction of the Intelligent Document Processing (IDP) product, advanced customization features in the Alfresco platform, and improved functionalities within the Nuxeo platform. The Hyland Intelligent Document Processing (IDP) now incorporates AI-driven capabilities for document capture, separation, classification, and intelligent data extraction.

In September 2023, Hyland revealed its most recent product improvements, encompassing over 40 enhancements in its OnBase platform designed to enhance the end-user experience and facilitate the rapid development and deployment of customized business applications. Notable updates include the new OnBase App Builder, streamlining user interaction, and application integration. This tool empowers solution builders to customize solution functionality based on user job tasks, terminology, and usage patterns, fostering simplified adoption and improved user experiences.

Hyland Mergers and Acquisitions (M&A) Activities

In April 2021, Hyland expanded its portfolio by acquiring Nuxeo, a distinguished provider of content services platforms and digital asset management solutions. Nuxeo is recognized for its cloud-native, open-source, and low-code platform, featuring robust content services and digital asset management (DAM) capabilities. Upon completing the transaction, Hyland Software is poised to integrate and oversee the entire Nuxeo business, enhancing its market presence in content and asset management in a professional and analytics-focused context.

In August 2020, Hyland bolstered its capabilities by acquiring Another Monday, a leading German-based robotic process automation (RPA) software developer. This strategic move enhances Hyland's content services product portfolio, introducing a sophisticated, highly customizable end-to-end RPA software solution. Positioned at the forefront of advanced process automation, Hyland responds to market demands for versatile and efficient RPA solutions from a third-person perspective.

In February 2020, Hyland acquired Learning Machine, a pioneer in blockchain-anchored digital credentialing. Renowned for leveraging blockchain for document authentication, Learning Machine's solution ensures recipient-owned, vendor-independent, and globally verifiable digital records. This strategic move enhances Hyland's position in advanced digital credentialing solutions.

Hyland Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Hyland applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Hyland and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified OnBase Cloud, customers.

Hyland Key Enterprise and Cloud Applications

OnBase Cloud,

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Hyland Direct vs Indirect sales

Hyland Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Hyland Customers

No. of Hyland Customers: 20000

No. of Hyland Enterprise Applications Customers: x

No. of Hyland Cloud Customers: 1300

No. of Hyland Cloud Subscribers: x

OnBase, utilized by 15,000+ global organizations, and the Hyland Cloud, employed by over 1,200 entities, boast an impressive client roster including Portgage Mutual Insurance, The Royal Marsden NHS Foundation Trust, and The Ohio State University Wexner Medical Center. In EMEA, esteemed clients like Liverpool NHS Trust highlight Hyland's widespread international impact.

Hyland Market Opportunities, M&A and Geo Expansions

Brian Schlosser joins Hyland as Vice President of Partners, bringing over 30 years of software sales and management experience. In his role, Schlosser will oversee Channel Sales, Alliances, and global partner programs, aiming to expand Hyland's presence in the content services industry. Chris McLaughlin, Hyland’s Chief Revenue Officer, anticipates Schlosser's strategic leadership will drive significant growth. Schlosser is eager to leverage his expertise to build on Hyland's success and strengthen its global partner ecosystem.

Embark on a transformative journey in healthcare IT with Hyland Healthcare's strategic partnership with iTernity. This groundbreaking collaboration integrates iCAS FS and Acuo VNA, offering a secure, vendor-independent storage solution. Led by Lyle McMillin and Dr. Marta Borasio, the partnership envisions advancing healthcare IT solutions. As leaders in intelligent content solutions, Hyland Healthcare is dedicated to innovating patient experiences and spearheading progress in healthcare IT. Join us to shape the future of healthcare IT with secure, cutting-edge solutions tailored for compliance, scalability, and superior patient care.

Hyland Risks and Challenges

As Hyland migrates its customers to the Cloud, it could take a few more years before the majority of its installed base of 15,000 can take full advantage of Hyland Cloud.

Hyland Ecosystem, Partners, Resellers and SI

Aligned with a comprehensive network of over 400 domestic and international partners, Hyland systematically tailors content services solutions for a clientele spanning 80 countries. The company demonstrates a commitment to global expansion by actively acquiring new customers in EMEA, APAC, and LATAM, consolidating its influence within the market analytics landscape.

The esteemed Global Alliance Partners of the company encompass industry leaders such as Iron Mountain, Duck Creek, DocuSign, Adobe, Guidewire, Workday, Konica Minolta, Microsoft, TriZetto by Cognizant, and Xerox. This strategic collaboration positions the company at the forefront of market analytics and ensures a comprehensive network of technological integration.

Hyland Cloud Infrastructure Insights

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• Hyland Public Cloud and Infrastructure (IaaS)
• Hyland Platform (PaaS)
• Hyland Application Delivery
• Hyland Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: