iManage Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

iManage Strengths, Domain Expertise, and Key Differentiators

iManage streamlines work for legal, accounting, and financial professionals by integrating AI, security, and risk management with industry-leading document and email management. The platform automates routine tasks, enhances productivity, and ensures strong data governance.

In August 2021, iManage reported a 59% YoY increase in SaaS revenue for 2020, driven by growing adoption of its cloud platform as organizations modernize IT systems to boost agility, productivity, and data security.

iManage Recent Developments

iManage updated its AI assistant, Ask iManage, with features aimed at streamlining document analysis and workflows. These include Smart Guided Actions ("Overview," "Extract," "Summarize," "Analyze") for processing content without prompt engineering, Chronology Action for generating citation-backed timelines, Ask Across for extracting consistent answers from multiple documents, Microsoft Word integration for in-app AI access, and a history function for managing past projects and document collections.

iManage Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying iManage applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of iManage and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified iManage RAVN Insight, iManage Cloud customers.

iManage Key Enterprise and Cloud Applications

iManage RAVN Insight, iManage Cloud

iManage Revenues, $M:

iManage Revenue Breakdown By Type, $M:

iManage Enterprise Applications Revenues By Functional Markets, $M:

iManage Enterprise Applications Revenues By Verticals, $M:

iManage Revenues By Region, $M

iManage Direct vs Indirect sales

iManage Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified iManage Customers

No. of iManage Customers: 4275

No. of iManage Enterprise Applications Customers: 4275

No. of iManage Cloud Customers: 2600

No. of iManage Cloud Subscribers: 500000

iManage supports over 4,000 organizations worldwide, including 80% of the Am Law 100, more than 40% of the Fortune 100, and various accounting, financial, and boutique firms. In 2024, it added 305 new customers across North America, EMEA, APAC, and LATAM. Over 60% of its customer base now uses iManage Cloud. The company offers AI tools such as Ask iManage, AI Enrichment, and Mailbox Assistant to support knowledge and document management.

iManage Market Opportunities, M&A and Geo Expansions

A notable growth opportunity for iManage in 2025 is the expansion of its AI-powered knowledge search tool, Insight+. This platform employs semantic and generative search capabilities grounded in trusted organizational data, enabling users to retrieve information using natural language queries. As of early 2025, Insight+ has garnered over 25,000 active users globally across law firms, accounting practices, and corporate legal departments. The increasing adoption of Insight+ underscores a market demand for advanced, AI-driven knowledge management solutions, positioning iManage to further penetrate the legal and professional services sectors.

iManage Risks and Challenges

Specific risk for iManage is customer resistance or delays in cloud migration. While iManage is actively transitioning its user base to its cloud platform, some organizations—particularly in regulated industries—may be hesitant due to concerns about data control, migration complexity, or internal IT policies. This can slow revenue growth from cloud services and increase the cost of supporting legacy on-premise systems.

iManage Ecosystem, Partners, Resellers and SI

iManage has built an ecosystem with over 200 technology partners to enhance its platform. Its key partnership with Microsoft integrates iManage solutions with Azure and Microsoft 365, enabling secure document management and AI-powered workflow improvements. Beyond Microsoft, iManage works with partners in document automation, e-signatures, legal research, and practice management. The ecosystem also includes certified implementation and training partners who assist with deployment and user adoption. This network supports iManage’s platform to meet the needs of legal, accounting, and financial professionals.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: