Inetum (formerly Gfi) Strengths, Domain Expertise, and Key Differentiators
Inetum, a French IT outsourcing services and software company, boasts a workforce of 28,000 employees and a significant foothold in the French public sector. The majority of its revenue is generated from operations in France, with additional contributions from Spain, Portugal, Africa, and Northern Europe.
Inetum Informatique provides software solutions across various sectors including financial management for public institutions, healthcare, social care, transportation, logistics, infrastructure, and public capital. Alongside its ERP (Enterprise Resource Planning) and HCM (Human Capital Management) applications, GFI has expanded its offerings to include e-commerce and risk management packages to enhance its BPO (Business Process Outsourcing) solutions. Within the healthcare sector, Inetum offers a variety of solutions for medical time management, focusing on labor activity and scheduling.
Inetum (formerly Gfi) Recent Developments
In May 2021, Inetum made a significant announcement regarding its alliance strategy with Google Cloud, revealing a comprehensive partnership across Southern Europe. This collaboration involves a certification initiative for its workforce and an expansion of its capabilities within the APIgee, AppSheet, and Anthos platforms. The bolstered alliance serves as a testament to the rapid advancement of Inetum's digital value proposition across Europe, particularly in response to the escalating demand in the cloud market. This surge is further fueled by the increased adoption of remote work and the evolving digital landscape, exacerbated by the Covid-19 pandemic. Inetum is committed to accelerating its clients' digital transformation through an agile and industrialized platform approach, underpinned by the strategic vision of "cloudification" and Cloud-Native development.
In May 2020, Gfi collaborated with Tous pour la Santé, an initiative led by Dr. François Sarkozy, to offer its expertise and Botfoundry technology. Together, they launched a chatbot accessible to the public, aimed at addressing the multitude of valid inquiries regarding the Covid-19 pandemic and its ramifications.
Inetum (formerly Gfi) Mergers and Acquisitions (M&A) Activities
In December 2023, Inetum acquired Unifii, a ServiceNow partner operating in the UK and Ireland. This strategic move is geared towards bolstering the Group's footprint in the United Kingdom and Ireland, positioning it as a top-tier European ServiceNow partner. With the integration of Unifii, Inetum emerges as a major European player for ServiceNow, boasting nearly 500 ServiceNow experts across Europe and over 2,000 certifications.
In September 2023, Inetum acquired VISEO's Microsoft Dynamics division in France, known for its specialization in Microsoft ERP solutions. This strategic move enables Inetum to enhance its proficiency in Microsoft ERP solutions, ensuring a more tailored response to its clientele's requirements. The synergy between Inetum's established expertise in Microsoft Dynamics and VISEO Dynamics' activity allows the group to provide an enriched service portfolio and a more effective sector-specific approach. Consequently, customers will gain access to integrated and comprehensive expertise aimed at leveraging Microsoft solutions for advancement and innovation.
In September 2023, Inetum announced the acquisition of the company 47 QUAI, an expert in consulting and integration of Salesforce solutions. This acquisition is part of Inetum's strategy aimed at strengthening its support capabilities on all Salesforce issues. The acquisition of 47 QUAI allows Inetum to strengthen its service offering and its capabilities around Salesforce, the world leader in CRM solutions, and to meet the growing needs of its clients in terms of digitalization of customer relations.
In September 2023, Inetum unveiled its acquisition of Proceed in France, aligning with its strategic vision to deliver top-tier business transformation services and solutions. Established in 2020, Proceed specializes in ServiceNow platform integration, leveraging extensive expertise in IT Service Management (ITSM), Customer Service Management (CSM), and Human Resources (HR) modules. Additionally, Proceed boasts a robust presence in key accounts and the public sector.
In September 2021, Inetum acquired Ilex International, a developer of IAM (Identity and Access Management) software based in France. This significant move in cybersecurity aligns perfectly with Inetum's strategic plan, UPSCALE23. With a presence in 26 countries, the group strategically incorporates top players from the digital ecosystem to enhance its cybersecurity capabilities and assist clients in maximizing their digital operations.
In December 2019, the French conglomerate Inetum finalized the acquisition of 100% ownership of Informática El Corte Inglés, aiming to establish a formidable European technology leader with a wide-ranging international footprint. This agreement promises fresh avenues for growth for IECISA, as it becomes part of a conglomerate boasting over 23,000 professionals and generating revenue exceeding 2.3 billion euros. Inetum places significant value on the expertise of the Spanish technology consulting company and its strong presence in both the Spanish market and Latin America.
In December 2019, Inetum acquired Bridgeo, a prominent player in implementing Sage solutions across Central Africa, signaling its commitment to expanding its presence in the African market. This strategic acquisition aligns with Inetum's overarching strategy to provide comprehensive support to its global clientele across diverse regions while upholding the highest standards for local enterprises. With this move, Inetum aims to solidify its footprint on the African continent and actively contribute to its economic growth through digital transformation initiatives.
In September 2019, Inetum completed the acquisition of i2S, aiming to establish a comprehensive end-to-end solution tailored for insurance companies in the regions of Iberia and Africa. This strategic move, coupled with its existing Cleva and Cogit suites, positions Inetum to offer a holistic solution that caters to the diverse needs of insurance providers.
Inetum (formerly Gfi) Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Inetum (formerly Gfi) applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Inetum (formerly Gfi) and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Chronotime Workplace customers.
Inetum (formerly Gfi) Overview
5-7 rue Touzet Gaillard
Saint-Ouen, x, 93400, France
33 1 44 04 50 00
https://www.inetum.com/
Ownership: - x
Number of Employees: 28000
Functional Markets: Content Management, CRM, eCommerce, ERP Financial, ERP Services and Operations, HCM, Procurement, SCM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Oil and Gas, Chemicals, Retail, Transportation, Utilities,
Inetum (formerly Gfi) Key Enterprise and Cloud Applications
Chronotime Workplace
Inetum (formerly Gfi) Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Inetum (formerly Gfi) Revenue Breakdown By Type, $M:
Inetum (formerly Gfi) Enterprise Applications Revenues By Functional Markets, $M:
Inetum (formerly Gfi) Enterprise Applications Revenues By Verticals, $M:
Inetum (formerly Gfi) Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Inetum (formerly Gfi) Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Inetum (formerly Gfi) Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Inetum (formerly Gfi) Customers
No. of Inetum (formerly Gfi) Customers: 300
No. of Inetum (formerly Gfi) Enterprise Applications Customers: x
No. of Inetum (formerly Gfi) Cloud Customers: x
No. of Inetum (formerly Gfi) Cloud Subscribers: x
Inetum serves numerous clients spanning the public sector, healthcare, and large enterprises within France. Notable accounts include CNES, Euskaltel, Groupe Adeo, Groupe 3SI, Ministere De La Justice, SNCF, Thales Consulting, and Yves Rocher.
Inetum (formerly Gfi) Market Opportunities, M&A and Geo Expansions
Inetum plans to onboard 4,800 individuals globally this year. To attract skilled professionals and showcase its expertise, the IT services company is hosting the Digital Job XP Event in key cities across France, offering exciting career opportunities to digital specialists. With a robust regional presence encompassing 45 locations in France, Inetum's local influence significantly benefits its clients, whose requirements continue to evolve. Additionally, it enhances the experience of each of its 28,000 employees worldwide, enabling them to embrace a positive digital environment.
Inetum has recently concluded two acquisitions in Morocco: Capital Consulting (70%), a strategy consulting firm operating in Morocco and French-speaking Africa, and Archos Technology (100%), which specializes in IT services. These acquisitions come on the heels of the 2018 acquisition of ValuePass Consulting, a leading player in information technology, particularly known for its expertise in integrating SAP solutions. Notably, these transactions mark a significant milestone in Morocco's legal landscape, being the first and second operations subject to the merger control procedure by the newly established Competition Council of Morocco, whose initial members were appointed in early 2019.
In March 2016, Inetum (formerly GFI) completed the acquisition of IMPAQ Group, a Polish company renowned for its IT services and software solutions specializing in anti-money laundering (AML) and fraud detection (Credit Fraud, Web Fraud), available in both On-Premise and SaaS models. IMPAQ's client roster includes notable names such as T-Mobile, PZU, Allianz, Nokia, P&G, Ikea, Commerzbank, BGZ BNP Paribas, Cembra, and ship-owner MSC. This acquisition will not only enhance Inetum's BPO capacity but also enrich its application expertise significantly.
Inetum (formerly Gfi) Risks and Challenges
In the evolving landscape of HR, Checkr faces a myriad of risks, both internal and external, alongside formidable go-to-market challenges. Internally, factors such as operational inefficiencies and technological glitches could impede seamless service delivery. Externally, the relentless emergence of competitors poses a substantial threat, compelling Checkr to continually refine its strategies to maintain a competitive edge.
Inetum (formerly Gfi) Ecosystem, Partners, Resellers and SI
In October 2023, Inetum disclosed the establishment of a fresh collaboration with SensioLabs, the creator and publisher of the open-source Symfony framework. This partnership aims to furnish customers with comprehensive support throughout the life cycle of PHP and Symfony development endeavors. Symfony, renowned for its utility in projects of varying scales in web and application development, streamlines developers' tasks by offering an extensive array of components, expediting time-to-market, and ensuring optimal success across diverse development stages for technical teams.
In June 2023, Inetum Software and Holy-Dis company partnered to introduce a solution that integrates optimal planning under constraints and time management. This partnership merges the Chronotime Workplace solution from Inetum Software with Holy-Dis's Timesquare planning solution, catering to organizations seeking heightened agility and scalability in their daily workforce scheduling. The integration of Chronotime Workplace & Timesquare presents a fresh collaborative approach to time management and planning, aimed at enhancing employee efficiency, autonomy, and commitment while adhering to the company's regulations and profit objectives. The result is increased productivity and a swift, measurable return on investment.
In April 2023, Inetum and AppLearn unveiled their partnership during the annual expansion of the AppLearn Partner Program. This collaboration aims to enhance the utilization and speed up the adoption of AppLearn's digital tools across a broader spectrum of companies while fostering the development of new avenues and opportunities. The alliance with Inetum will bolster AppLearn's presence in the EMEA region and broaden Inetum's array of Digital Workplace solutions.
In January 2023, Inetum unveiled a collaboration with France Immersive Learning and the Nexus consortium. The aim of this initiative, led by the DEFFINUM-winning consortium, is to develop a virtual environment engine facilitating the creation and deployment of immersive educational experiences for educators. On February 1 and 2, Inetum and France Immersive Learning will showcase Nexus at the Learning Technologies France trade show held at Paris, Porte de Versailles.
In June 2022, Inetum and MoneyTrack partnered to enhance the digitalization of health services for their insurer clientele. This partnership, coupled with their Cleva Insurance solution, aims to streamline the customer experience, especially regarding the coverage of supplementary health expenses. Consequently, policyholders will no longer be required to upfront all their healthcare expenses, whether abroad as expatriates or domestically for preventive medical expenses within mainland France.
Amid the heightened focus on data protection and sovereignty amidst organizations' accelerated digital transformation, In October 2021, Inetum (formerly Gfi) and OVHcloud joined forces to create secure cloud solutions. Covering platform provisioning, migration, and service management, these offerings enable organizations to leverage a trusted data infrastructure across their value chain. This partnership underscores Inetum's commitment to the cloud market, a key priority of its strategic plan, UPSCALE23.
In November 2019, Inetum extended its FabLab network across Europe. With existing innovation centers in France (3), Belgium (1), and Portugal (1), Inetum is furthering its FabLab presence on the continent. Emphasizing innovation as a cornerstone of its growth strategy, Inetum inaugurated its sixth FabLab in Spain.
Inetum primarily engages in direct sales while also fostering partnerships with leading companies such as Tata, Microsoft, Sage, Oracle, PTC, and SAP.
Inetum (formerly Gfi) Cloud Infrastructure Insights
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Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
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