Island Pacific Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Island Pacific Strengths, Domain Expertise, and Key Differentiators

With over 40 years of experience, Island Pacific has been a trusted provider of software solutions for many of the world’s leading multichannel retailers. Its flagship solution, Island Pacific SmartSuite, is offered as a comprehensive, integrated system or as standalone, feature-rich modules. Covering essential retail functions such as inventory and price management, purchase order processing, allocation and replenishment, unified commerce, POS, business intelligence, and machine learning, SmartSuite ensures seamless data flow and a single, unified view of operations. This integrated approach supports business growth and drives consistent ROI across all retail channels, including brick-and-mortar, e-commerce, and B2B.

Island Pacific Recent Developments

In January 2021, Island Pacific partnered with CGS, a leading provider of business applications, enterprise learning, and outsourcing services, to integrate BlueCherry Next PIM (Product Information Management) and PLM (Product Lifecycle Management) solutions. As modern global retailers increasingly manage both finished goods and in-house product development, this collaboration enables seamless organization and classification of vast data sets across multiple stakeholders, streamlining the entire product lifecycle from concept to delivery.

Island Pacific Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Island Pacific applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Island Pacific and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Island Pacific SmartPlanning, Island Pacific SmartOmni, Island Pacific SmartRetail, Island Pacific SmartFastPlan, Island Pacific SmartOrder, Island Pacific SmartWeb, Island Pacific SmartAnalytics customers.

Island Pacific Key Enterprise and Cloud Applications

Island Pacific SmartPlanning, Island Pacific SmartOmni, Island Pacific SmartRetail, Island Pacific SmartFastPlan, Island Pacific SmartOrder, Island Pacific SmartWeb, Island Pacific SmartAnalytics

Island Pacific Revenues, $M:

Island Pacific Revenue Breakdown By Type, $M:

Island Pacific Enterprise Applications Revenues By Functional Markets, $M:

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Island Pacific Direct vs Indirect sales

Island Pacific Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Island Pacific Customers

No. of Island Pacific Customers: 600

No. of Island Pacific Enterprise Applications Customers: 600

No. of Island Pacific Cloud Customers: x

No. of Island Pacific Cloud Subscribers: x

Island Pacific’s solutions are utilized by over 600 global brands across more than 50,000 points of sale. While regional customer distribution details are not specified, the company's software solutions support retailers worldwide, demonstrating a strong and established global presence.

Island Pacific's customer base includes renowned retailers such as Big 5 Sporting Goods, L.K. Bennett, Aeropostale, Allsaints, Ally Fashion, Bertie, BHLDN, Bluenotes, Calvin Klein, Citi Trends, Crossroads, Dune, Godiva, Lucy, Mayors, Vanity Fair, Visionworks, Tommy Hilfiger, Pandora, Primark, PVH Corp., rue21, Sun & Ski Sports, The Walking Company, and many others.

Island Pacific Market Opportunities, M&A and Geo Expansions

Island Pacific is strategically positioned to capitalize on market opportunities both horizontally and vertically. Horizontally, the company can enhance its product portfolio to align with emerging retail trends and evolving customer expectations. Leveraging IoT and AI technologies offers opportunities to improve customer experiences, optimize supply chain management, and drive operational efficiency. Vertically, Island Pacific has the potential to expand into new regions, unlocking untapped markets and broadening its customer base.

Island Pacific Risks and Challenges

Like any technology provider, Island Pacific faces internal and external risks, as well as go-to-market challenges. Internally, operating as a division of 3Q Holdings limits its autonomy in strategic decision-making, making alignment with the parent company essential for sustained growth. Externally, competition from other retail software providers and the constant need for innovation to meet evolving industry demands present ongoing challenges. To mitigate these risks, Island Pacific must prioritize agility, continuous innovation, and effective market strategies.

Island Pacific Ecosystem, Partners, Resellers and SI

In March 2024, Island Pacific announced a strategic partnership with Apparel21 to lead the implementation of its solutions. This collaboration aims to enhance operational efficiency and drive innovation across the retail sector.

Island Pacific has established strong partnerships with a diverse range of vendors, fostering seamless technology integrations and enhancing its ecosystem. Collaborations with industry leaders such as Avalara, Blue Chip, CGS, DRV Technologies, and EELWare strengthen the value proposition of its solutions. These strategic alliances enable greater customization and integration capabilities, delivering a comprehensive and tailored software experience for retailers. Additionally, the network effect of system integrators and value-added resellers further expands Island Pacific's market reach and reinforces its position within the retail technology landscape. Additional partners include Eyos, First National Technology Services (FNTS), HelpSystems, Honeywell, and Infinite Peripherals.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: