Jaggaer Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Jaggaer Strengths, Domain Expertise, and Key Differentiators

JAGGAER provides comprehensive SaaS-based Source-to-Pay eProcurement solutions, featuring advanced capabilities in Spend Analytics, Sourcing, Supplier Management, Contract Lifecycle Management, Savings Tracking, and intelligent workflows. Trusted by leading organizations across manufacturing, education, healthcare, retail, consumer packaged goods, logistics, construction, utilities, and public services, JAGGAER continues to drive innovation through embedded intelligence technologies. These include AI- and machine learning-powered tools such as the On-Time Delivery Predictor, which assesses the likelihood of timely delivery in direct procurement, and the JAGGAER Digital Assistant for enhanced user support and efficiency.

Jaggaer Recent Developments

JAGGAER is pleased to announce the appointment of Jon Lawrence as Chief Product Officer. With a proven track record in product strategy and development, Lawrence will lead the company's product initiatives, focusing on enhancing JAGGAER's offerings to address current market challenges and shape the future of procurement.​ Lawrence brings extensive experience from his previous role at CBORD, where he led product strategy in supply chain and spend management technology. At JAGGAER, he will oversee the entire product portfolio, ensuring that the company's solutions continue to meet the evolving needs of procurement professionals worldwide. This strategic appointment underscores JAGGAER's commitment to innovation and excellence in the procurement technology sector.​

In July 2023, a landmark agreement was established to advance the sustainability of corporate procurement. This collaboration combines JAGGAER’s technology with Open-es, a digital platform that connects companies, banks, associations, and institutions within a cooperative ecosystem. The integration aims to accelerate development and promote growth across key sustainability areas.

Jaggaer Mergers and Acquisitions (M&A) Activities

In August 2024, Vista Equity Partners announced the acquisition of JAGGAER, a global enterprise procurement and supplier collaboration software, from Cinven. Terms of the transaction were not disclosed. JAGGAER provides configurable source-to-pay and supplier collaboration software for direct and indirect procurement processes through a single, unified platform. The company’s AI-enabled solutions help optimize and automate sourcing, spend management, contracting, eProcurement, invoicing, and supply chain visibility for a diversified group of more than 1,400 customers around the world.

In February 2022, JAGGAER acquired DocSkiff Inc., strengthening its capabilities in contract intelligence. By integrating DocSkiff into the JAGGAER ONE platform, organizations can now leverage advanced artificial intelligence and machine learning to efficiently extract, review, and analyze contract data.

Jaggaer Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Jaggaer applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Jaggaer and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified JAGGAER One Platform customers.

Jaggaer Key Enterprise and Cloud Applications

JAGGAER One Platform

Jaggaer Revenues, $M:

Jaggaer Revenue Breakdown By Type, $M:

Jaggaer Enterprise Applications Revenues By Functional Markets, $M:

Jaggaer Enterprise Applications Revenues By Verticals, $M:

Jaggaer Revenues By Region, $M

Jaggaer Direct vs Indirect sales

Jaggaer Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Jaggaer Customers

No. of Jaggaer Customers: 1400

No. of Jaggaer Enterprise Applications Customers: 1400

No. of Jaggaer Cloud Customers: x

No. of Jaggaer Cloud Subscribers: 4 million

JAGGAER supports nearly 1,400 clients worldwide, connecting them to a vast network of 47 million suppliers across 70 countries, with global operations spanning multiple continents. Its diverse customer base spans industries such as manufacturing, retail, healthcare, consumer packaged goods (CPG), life sciences, distribution, and the public sector. Recent notable client acquisitions include Wittur, Cancer Research UK, and the Government of Wales. In the higher education sector, JAGGAER remains a leading provider, with more than 600 major colleges and universities, such as Virginia Commonwealth University and Houston KIPP Public Schools, leveraging its solutions.

Jaggaer Market Opportunities, M&A and Geo Expansions

The procurement software market presents significant opportunities for JAGGAER, particularly in sectors emphasizing digital transformation and sustainability. The integration of IoT and AI into procurement processes enables real-time data analysis and enhanced decision-making. Expanding its footprint in emerging markets and strengthening partnerships with system integrators and value-added resellers can further solidify JAGGAER's market position.​

The latest JAGGAER 21.1 release introduces three innovative solutions: JAGGAER Adopt, Assist, and Advise. Powered by the JAGGAER Digital Mind, these tools provide advanced insights, contextual guidance, decision support, and automation. Together, they enable organizations and their users to more effectively adopt and leverage the full potential of the JAGGAER ONE platform.

In 2020, JAGGAER delivered a strong performance marked by rising customer demand, major product innovations, and substantial team growth. Over the year, the company expanded its workforce by 260 employees and made significant technology investments. Key focus areas included embedded intelligence, enhanced user experience, and optimized sourcing capabilities, reinforcing JAGGAER’s commitment to providing forward-thinking, high-impact solutions for its customers.

Jaggaer Risks and Challenges

JAGGAER faces both internal and external challenges, including the need for continuous innovation amidst rapid technological advancements and increasing competition. The potential sale of the company introduces uncertainties regarding strategic direction and organizational stability. Additionally, navigating complex global markets and aligning with diverse regulatory requirements pose ongoing risks.​

The effects of the newly appointed leadership team will gradually manifest over time.

Jaggaer Ecosystem, Partners, Resellers and SI

In October 2024, JAGGAER announced a strategic partnership with AppZen, an AI-powered finance automation, to integrate AppZen's Autonomous Accounts Payable (AAP) solution into JAGGAER's procure-to-pay platform. This collaboration aims to transform invoice processing for enterprises globally by leveraging AppZen's AI technology to enhance efficiency and accuracy in accounts payable operations. ​

JAGGAER has a strong global presence, operating in 70 countries with strategically located offices across North America, Latin America, Europe, the United Kingdom, Australia, Asia, and the Middle East. While the company primarily focuses on direct sales, it also partners with a diverse range of suppliers, ERP providers, consulting firms, technology vendors, and purchasing consortia through referral and reseller agreements. Notable partners include Adobe, Concur, Oracle, NProdigy, DocuSign, Consilio, The Hackett Group, and many more.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: