JLL Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

JLL Strengths, Domain Expertise, and Key Differentiators

JLL Technologies leverages a diverse tech portfolio—including software, apps, hardware, and services—alongside innovations from venture-backed firms to digitize real estate operations. Its subscription-based, cloud solutions offer advanced analytics that support data-driven decision-making and improved financial performance. Professional services, such as program management and advisory, generate revenue aligned with performance milestones over time.

Key offerings from JLL Technologies include Building Engines, which streamlines property management; Corrigo, a scalable platform for end-to-end facility management; and Hank, an AI-driven solution that applies machine learning to optimize building performance. Additionally, JLL Marketplace functions as an integrated procurement platform for facility-related goods and services, generating revenue through a percentage of gross market value. Collectively, these solutions position JLL Technologies at the nexus of real estate and digital innovation, delivering value through operational efficiency, automation, and data-driven insights.

JLL Recent Developments

In November 2024, JLL partnered with Slate Asset Management to launch JLL Asset Beacon, a SaaS platform designed for commercial real estate (CRE) professionals. This platform integrates financial, operational, and leasing data to provide a real-time, end-to-end view of asset performance. It incorporates JLL's generative AI capabilities, such as lease abstraction and natural language query functionality, to deliver AI-generated insights across the asset management lifecycle. ​

Effective January 1, 2022, JLL introduced a streamlined organizational structure built around five global business segments: Markets Advisory, Capital Markets, Work Dynamics, JLL Technologies, and LaSalle. This restructuring aligns JLL’s operations with its strategic growth areas, enhancing focus and agility across its service lines. Markets Advisory covers leasing, tenant representation, property management, and consulting; Capital Markets specializes in investment sales, debt and equity advisory, and valuation; Work Dynamics delivers integrated real estate services for occupiers; LaSalle provides global investment management; and JLL Technologies drives innovation through software products and digital solutions that support real estate performance and transformation.

JLL Mergers and Acquisitions (M&A) Activities

In 2021, JLL advanced its digital strategy with the acquisition of Building Engines, a leading provider of building operations software, enhancing its property management technology offerings. This was followed by the acquisition of Skyline AI, a CRE-focused artificial intelligence firm specializing in predictive analytics and data integration. These strategic moves strengthen JLL’s ability to deliver data-driven insights, optimize building performance, and support smarter investment decisions in an increasingly dynamic real estate market.

In 2017, JLL strengthened its technology portfolio with the acquisition of ValuD Consulting, enhancing its capabilities in IBM TRIRIGA, Maximo, and Watson IoT to support smart building and asset management solutions. Additionally, JLL Spark acquired Stessa, a SaaS platform enabling income property investors to efficiently track and manage portfolio performance—reinforcing JLL’s commitment to digital innovation in real estate.

JLL Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying JLL applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of JLL and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Azara, Building Engines, Corrigo, Hank, JLL Marketplace customers.

JLL Key Enterprise and Cloud Applications

Azara, Building Engines, Corrigo, Hank, JLL Marketplace

JLL Revenues, $M:

JLL Revenue Breakdown By Type, $M:

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JLL Revenues By Region, $M

JLL Direct vs Indirect sales

JLL Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified JLL Customers

No. of JLL Customers: 2000

No. of JLL Enterprise Applications Customers: 600

No. of JLL Cloud Customers: 600

No. of JLL Cloud Subscribers: x

JLL Technologies supports a global client base of over 600 organizations across more than 130 countries. As part of JLL’s broader operations, the firm completed approximately 39,000 leasing transactions in 2019, covering 900 million square feet for both landlord and tenant clients. Its property and integrated facility management services spanned 5.0 billion square feet globally that same year. JLL also facilitated $278 billion in capital markets transactions, while its investment management arm, LaSalle, oversaw $67.6 billion in assets under management and raised $8 billion in capital as of December 2019. With a workforce exceeding 93,000 professionals in over 80 countries, JLL maintains a strong global presence, delivering comprehensive real estate and technology solutions at scale.

JLL Market Opportunities, M&A and Geo Expansions

On August 1, 2023, JLL launched JLL GPT, the first large language model tailored for the commercial real estate (CRE) industry. Developed by JLL Technologies, the model leverages proprietary and external CRE data to enhance insight delivery across JLL’s global workforce. More than a chatbot, JLL GPT reflects the company’s data-first strategy and long-term investment in AI, data quality, and security. It underscores JLL’s commitment to digital innovation, with client-facing applications expected later in the year..

JLL Risks and Challenges

JLL's core business is centered around real estate services, with limited strategic focus on technology. This lack of emphasis on technological innovation and digital transformation may pose a risk to the company's long-term competitiveness and ability to adapt to evolving market demands within the increasingly tech-driven real estate sector.

JLL Ecosystem, Partners, Resellers and SI

JLL has established a global network of strategic partners and certified professionals to support its broad engagement across the proptech landscape. Recognizing the importance of collaboration, the company is building a data-driven partner ecosystem designed to enhance value delivery and better serve the real estate community. This ecosystem focuses on key areas such as referrals, reselling, and joint innovation, enabling mutual growth and expanded market reach. Through these partnerships, JLL aims to accelerate digital transformation in the real estate sector. Notable partners include IBM, Eptura, ServiceNow, Saltmine, and OpenSpace.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: