KIBO Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

KIBO Strengths, Domain Expertise, and Key Differentiators

KIBO delivers a flexible and fully integrated omnichannel commerce platform designed to support retailers, manufacturers, distributors, and wholesalers across every stage of the customer journey. The unified suite includes solutions for B2B and B2C commerce, order management, subscriptions, AI search, agentic commerce, marketplace, dropshipping, and reverse logistics—streamlining operations and reducing the need to manage multiple vendor relationships. For organizations seeking targeted capabilities, each solution is also available as a modular, standalone product. This composable approach allows merchants to maintain competitive agility, accelerate time to market, and reduce total cost of ownership.

KIBO Recent Developments

KIBO has accelerated its product development with significant enhancements, most notably the introduction of Agentic Commerce and GenAI Productivity Tools. These AI-powered agents are specifically designed to streamline workflows, improve accuracy, and enhance customer experiences without requiring costly customization or extensive in-house development from clients. Additionally, KIBO debuted a fully integrated Marketplace and Dropship offering, a significant development designed to enable retailers and brands to expand product assortments, increase revenue, and reduce operational costs without the inherent complexities of managing physical inventory.

KIBO Mergers and Acquisitions (M&A) Activities

In 2022, KIBO sold its personalization business to Centre Lane Partners, a private investment firm, allowing KIBO to concentrate on its core Commerce and Order Management products and expand its presence in the composable commerce market and complementary offerings like Subscritions, Agentic Commerce, Dropship and Marketplace.

KIBO Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying KIBO applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of KIBO and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Kibo eCommerce, Kibo Order Management customers.

KIBO Key Enterprise and Cloud Applications

Kibo eCommerce, Kibo Order Management

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KIBO Direct vs Indirect sales

KIBO Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified KIBO Customers

No. of KIBO Customers: 1000

No. of KIBO Enterprise Applications Customers: 1000

No. of KIBO Cloud Customers: 1000

No. of KIBO Cloud Subscribers: x

As of mid-2025, KIBO has shifted its success articulation from specific client counts to robust, platform-wide growth, achieving a 138 % increase in net new bookings during 2024. Recent product advances—Agentic Commerce and a unified Marketplace & Dropship offering—underscore KIBO's momentum and enterprise adoption across high-profile clients like Ace Hardware, Playboy, The ODP Corporation, and Pura.

KIBO Market Opportunities, M&A and Geo Expansions

KIBO is well-positioned for significant future opportunities, primarily driven by its commitment to composable commerce and advanced AI capabilities. The company's MACH-certified platform, which emphasizes flexibility and a "no rip-and-replace" approach, allows businesses to adapt swiftly to market changes and integrate new technologies seamlessly, offering a compelling long-term value proposition. The recent introduction of AI-powered Agentic Commerce and GenAI Productivity Tools presents a substantial opportunity to further enhance operational efficiencies and customer experiences for clients, streamlining workflows and providing instant-deploy solutions that reduce the need for costly customization.

Furthermore, the unified Marketplace and Dropship solution enables clients to expand product assortments and revenue without inventory complexities, opening new avenues for growth and positioning KIBO as a key enabler of asset-light business models. With record-breaking growth, a high net retention rate, and prestigious industry recognition as a leader in headless digital commerce, KIBO is poised to continue attracting diverse, high-profile clients and expanding its market influence. The strategic expansion and realignment of its partner ecosystem also provide a robust network for seamless integrations and tailored solutions, crucial for scaling in the collaborative composable commerce landscape.

KIBO Risks and Challenges

With Kibo's plans to reposition to commerce vs its focus on marketing peronslization, it will be critical to continue to drive growth, scale operations and differentiate its offerings amid rapid industry innovation.

KIBO Ecosystem, Partners, Resellers and SI

KIBO actively cultivates a robust and expanding partner ecosystem, recognizing that collaborative alliances are essential for delivering comprehensive composable commerce solutions. This ecosystem includes both service partners, who provide crucial implementation expertise, and technology partners, who extend the capabilities of KIBO's digital commerce platform through seamless integrations.

In 2024, KIBO significantly expanded these strategic alliances, and its Partner Advisory Board for 2025 includes senior executives from key firms such as SMITH and Perficient, ensuring deep alignment on go-to-market strategies. Additionally, KIBO's commitment to innovation is underscored by its deep integration with Google, leveraging Gemini for Google Cloud to power its Agentic Commerce and GenAI Productivity Tools, which enhance AI-driven automation and real-time decision-making with enterprise-grade trust and security.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: