Laiye Strengths, Domain Expertise, and Key Differentiators
Laiye offers a suite of AI-driven solutions, including Robotic Process Automation (RPA), an Intelligent Document Processing (IDP) platform, and chatbot technology. These tools are designed to support organizations in industries such as insurance, communications, electric power, finance, retail, and healthcare by enhancing productivity and efficiency.
Laiye Recent Developments
At the start of 2025, Laiye integrated DeepSeek R1 across its product suite to introduce advanced reasoning capabilities to digital workers.
In June 2023, Laiye Unveils ChatGPT-Powered Digital Workforce Solutions. They introduced Magic Hat, a groundbreaking integration of Large Language Models (LLMs) into its Work Execution Platform, enhancing RPA, IDP, and Chatbot capabilities.
In March 2023, Laiye gained access to Azure OpenAI Service, including ChatGPT and GPT-3.5, to enhance Digital Workers with enterprise-grade AI. Laiye integrates cutting-edge AI into its Work Execution System for smarter automation.
Laiye Mergers and Acquisitions (M&A) Activities
In August 2022, Laiye acquired Intelligence Qubic, a Chinese company specializing in automated machine learning (AutoML), which streamlines the process of developing and deploying machine learning models.
In April 2022, Laiye acquired Mindsay, a European enterprise chatbot and voicebot platform, expanding its capabilities in conversational AI as part of its broader focus on intelligent automation.
Laiye Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Laiye applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Laiye and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Laiye RPA, Laiye Chatbot, Laiye IDP customers.
Laiye Overview
China Electronics Building, Zhongguancun, Haidian District
Beijing, x, x, China
86 400 001 8136
https://www.laiye.com/
Ownership: - x
Number of Employees: 700
Functional Markets: Content Management,
Key Verticals: Banking and Financial Services, Construction and Real Estate, Healthcare, Insurance, Life Sciences, Manufacturing, Oil Gas Chemicals, Professional Services, Retail, Transportation,
Laiye Key Enterprise and Cloud Applications
Laiye RPA, Laiye Chatbot, Laiye IDP
Laiye Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Laiye Revenue Breakdown By Type, $M:
Laiye Enterprise Applications Revenues By Functional Markets, $M:
Laiye Enterprise Applications Revenues By Verticals, $M:
Laiye Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Laiye Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Laiye Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Laiye Customers
No. of Laiye Customers: 1000+
No. of Laiye Enterprise Applications Customers: x
No. of Laiye Cloud Customers: x
No. of Laiye Cloud Subscribers: x
Laiye's solutions support more than 1000 enterprises across multiple industries. Its client portfolio includes organizations such as Walmart, Thalys, Expo Freight Limited, Bank of China, AstraZeneca, Porsche, Johnson & Johnson, Dior, and Nike.
Laiye Market Opportunities, M&A and Geo Expansions
On January 2, 2025, Laiye joined the Hong Kong Cyberport Incubation Program (CIP), gaining access to government incentives and business support. As part of the program, Laiye will establish a presence at Cyberport Smart-Space, leveraging resources and professional guidance professional guidance and an international platform, bolstering its expansion efforts in Hong Kong, Macau, and overseas markets.
By integrating DeepSeek into its product suite to enhance its intelligent automation capabilities, Laiye aims to support enterprises in advancing digital transformation and improving operational efficiency.
Laiye Risks and Challenges
Entering new markets exposes Laiye to risks associated with political and economic instability, such as sudden policy changes or civil unrest, which can disrupt business operations and impact profitability.
In new regions, Laiye faces competition from established local businesses with existing customer bases and market knowledge. The risk lies in adapting to local consumer preferences and effectively differentiating their offerings to maintain a competitive edge.
Laiye Ecosystem, Partners, Resellers and SI
Since establishing its Hong Kong team in 2021, Laiye has spent nearly three years building a service ecosystem in the Greater Bay Area and developing a partner network.
The Laiye Global Partner Program allows partners to explore the benefits of Intelligent Automation and collaborate to identify opportunities for growth.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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