Laserfiche Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Laserfiche Strengths, Domain Expertise, and Key Differentiators

Laserfiche is a SaaS provider of intelligent content management and business process automation solutions. The Laserfiche platform streamlines operations through robust workflows, electronic forms, document management, and analytics—empowering organizations to accelerate decision-making and drive enterprise-wide growth. The company continues to lead with a cloud-first development strategy, integrating machine learning and AI to support digital transformation on a global scale. Laserfiche’s global team is united by a shared vision to empower customers and inspire innovation, redefining how technology can improve lives and transform the future of work.

The Laserfiche Solution Marketplace currently offers more than 100 pre-built solution templates designed to address a wide range of business processes and industry-specific requirements. Frequently utilized templates include new hire onboarding, accounts payable and purchase order requisition, contract management, and specialized solutions such as the Federal Assistance Program for government agencies, new account opening for financial institutions, and HEERF student aid grant applications for higher education institutions.

Laserfiche Recent Developments

In April 2025, Laserfiche unveiled a suite of generative AI innovations aimed at advancing data automation and knowledge discovery. Key upcoming features include Smart Fields, an intuitive tool that simplifies metadata capture through natural language input, and Smart Chat, which enables users to quickly extract insights from documents using conversational queries. The company also showcased the latest enhancements to the self-hosted Laserfiche 12 platform.

In October 2024, Laserfiche announced the launch of Laserfiche 12, the latest version of its software, delivering the most significant set of innovations and new features for self-hosted users in recent years. General availability is scheduled for November 6, 2024. Laserfiche 12 delivers a transformative user experience with customer-focused enhancements to the interface and advanced administrative capabilities designed for greater scalability. The update introduces more intuitive metadata and identity management, streamlined platform navigation, and consistent configuration, significantly improving usability across the entire Laserfiche product suite.

Laserfiche Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Laserfiche applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Laserfiche and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Laserfiche Cloud customers.

Laserfiche Key Enterprise and Cloud Applications

Laserfiche Cloud

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Laserfiche Direct vs Indirect sales

Laserfiche Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Laserfiche Customers

No. of Laserfiche Customers: 36000

No. of Laserfiche Enterprise Applications Customers: 36000

No. of Laserfiche Cloud Customers: x

No. of Laserfiche Cloud Subscribers: 6000000

The Laserfiche platform is widely adopted across a broad spectrum of industries, with a global client base of more than 36,000 organizations spanning over 80 countries. Serving sectors such as government, education, financial services, healthcare, and manufacturing, Laserfiche enables organizations to enhance productivity, scale their operations, and deliver digital-first experiences through intelligent content management and process automation.

Laserfiche serves a distinguished and diverse client base that includes prominent organizations across the public and private sectors. Notable clients include Al Hewitt, Bremer County, Chesterfield County, the City of Denton (Texas), the City of Eugene, the City of Lakewood, the City of Long Beach (California), the City of O’Fallon, the City of Shakopee, College of the Desert, Community Action Partnership of Central Illinois, Computerized Management Services, CSGA, CWCB, D.L. Evans Bank, Essex County, the Florida League of Cities, Franklin County, Girard Securities, Gitterman & Associates, Hanover County, Hanson McClain, Jackson County, the Los Angeles County Sheriff’s Department (LASD), Loudoun County (Virginia), Old Line Bank, among many others.

Laserfiche Market Opportunities, M&A and Geo Expansions

Over the past year, Laserfiche has made notable strides in expanding its footprint across emerging industries and regions. The company has also significantly enhanced its channel program, with increased investment in resources aimed at fostering deeper partnerships. Additionally, Laserfiche has strengthened its leadership team, bringing in key executives to drive further innovation and strategic growth.

Laserfiche's extensive adoption across a variety of industries, combined with its versatility in supporting key departments such as Accounting and Finance, Customer Service, Human Resources, Information Technology, Legal and Compliance, Sales, and Supply Chain, presents a significant opportunity to broaden the platform's use across additional organizational functions.

Laserfiche Risks and Challenges

The changes in leadership posed potential risks to the company’s strategic direction. The appointments of Vicki VanValin as Vice President of Sales, Karl Chan as Chief Executive Officer, and Jenny Bode as Vice President of People introduce both challenges and opportunities that may influence the company’s future trajectory.

Laserfiche Ecosystem, Partners, Resellers and SI

In 2024 and early 2025, Laserfiche expanded its global reach and strengthened its partner ecosystem through key strategic partnerships. In February 2025, it partnered with Carahsoft Technology Corp., appointing Carahsoft as its Master Government Aggregator to enhance public sector access to Laserfiche’s enterprise content management (ECM) solutions via major government procurement contracts. In October 2024, Laserfiche deepened its presence in Eastern Europe by collaborating with Romania-based Matricia Solutions to deliver advanced ECM and AI-driven automation. The company also broadened its technology partner network, integrating with platforms like AWS, Boomi, and MuleSoft to boost interoperability and digital transformation. With eight international offices and a global workforce, Laserfiche continues to empower organizations worldwide to modernize operations through intelligent content and process management solutions.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: