Lightspeed Commerce Strengths, Domain Expertise, and Key Differentiators
Lightspeed offers a cloud-based commerce platform connecting suppliers, merchants, and consumers to enable omnichannel experiences. Its software provides customers with critical functionality for consumer engagement, operations management, payment acceptance, and business growth. The company serves a global customer base, empowering single- and multi-location retailers, restaurants, golf course operators, and other businesses to compete successfully in omnichannel markets across online, mobile, social, and physical channels.
Lightspeed Commerce Recent Developments
In January 2024, Lightspeed Commerce Inc. launched Lightspeed Scheduling, a new booking management tool tailored for golf course operators. This tool enables golf facilities to efficiently handle bookings for off-course services, enhancing revenue opportunities through Lightspeed's comprehensive golf management platform.
In October 2021, Lightspeed revealed a new flagship eCommerce product built on the integration of its acquisition of Ecwid, a global eCommerce platform. This launch is an important step in providing retailers with a powerful, flexible, and unified offering for eCommerce and omnichannel solutions. Lightspeed eCommerce offers a new starting point for merchants to join the Lightspeed ecosystem and grow their businesses with the help of sophisticated in-store and online commerce tools, advanced data, simple product ordering functionality, and streamlined access to suppliers.
Lightspeed Commerce Mergers and Acquisitions (M&A) Activities
Over the past years, Lightspeed made a couple of acquisitions: In October 2021, the Company acquired all of the outstanding shares of Ecwid, a California-based global eCommerce platform provider.
In July 2021, the Company acquired all of the outstanding shares of NuORDER, the provider of a digital platform that connects businesses and suppliers.
In April 2021, the Company acquired all of the outstanding shares of Vend, a cloud-based retail management software company based in Auckland, New Zealand.
In January 2020, the Company acquired Gastrofix, a cloud-based POS hospitality software provider in Germany.
Lightspeed Commerce Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Lightspeed Commerce applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Lightspeed Commerce and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Lightspeed Retail, Lightspeed Restaurant, Lightspeed Golf customers.
Lightspeed Commerce Overview
700 St-Antoine Est, Suite 300
Montreal, QC, H2Y 1A6, Canada
1 514-907-1801
https://www.lightspeedhq.com/
Ownership: - LSPD (TSE)
Number of Employees: 3000
Functional Markets: eCommerce, ERP Financial, ERP Services and Operations,
Key Verticals: Leisure and Recreation, Retail,
Lightspeed Commerce Key Enterprise and Cloud Applications
Lightspeed Retail, Lightspeed Restaurant, Lightspeed Golf
Lightspeed Commerce Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Lightspeed Commerce Revenue Breakdown By Type, $M:
Lightspeed Commerce Enterprise Applications Revenues By Functional Markets, $M:
Lightspeed Commerce Enterprise Applications Revenues By Verticals, $M:
Lightspeed Commerce Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Lightspeed Commerce Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Lightspeed Commerce Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Lightspeed Commerce Customers
No. of Lightspeed Commerce Customers: 5000
No. of Lightspeed Commerce Enterprise Applications Customers: 5000
No. of Lightspeed Commerce Cloud Customers: x
No. of Lightspeed Commerce Cloud Subscribers: x
Lightspeed is used by more than 5000 independent businesses across the globe who are passionate about bringing new and exciting experiences to life. Some of their customers are Thread + Seed, Sunmed, Brande Group, TPC Toronto, Imagine Exhibitions, Selftraits, Art for the People, Bergstrom Originals and many others.
Lightspeed Commerce Market Opportunities, M&A and Geo Expansions
In light of recent acquisitions, Lightspeed is strategically enhancing its product portfolio, positioning itself for accelerated growth and broader market reach globally.
Due to the COVID-19 Pandemic accelerating the need for SMBs to move away from legacy on-premise systems towards cloud-based omnichannel solutions, there is significant potential to increase their total addressable market and attract new customers, and that potential has become even greater.
Lightspeed Commerce Risks and Challenges
In February 2024, Lightspeed Commerce reinstated Founder Dax Dasilva as interim CEO. Dasilva, who most recently held the position of Lightspeed's Executive Chair, previously served as the Company's CEO from its inception in 2005 until February 2022. The decision to appoint Dasilva as interim CEO by Lightspeed's Board, effective immediately, coincides with the departure of JP Chauvet, who assumed the role of CEO in 2022 after serving as President. These frequent changes in leadership roles may lead to risks of organizational disorder within the company.
Lightspeed Commerce Ecosystem, Partners, Resellers and SI
The Lightspeed POS Partner Program empowers software companies, PMS partners, consulting firms, digital agencies, manufacturing businesses, food providers, restaurant distributors, and various other entities to accelerate revenue growth and expand their reach to new audiences. Through this program, partners gain access to Lightspeed's comprehensive suite of solutions, enabling them to offer enhanced services and solutions to their own clients. With a diverse range of partners spanning multiple industries, the Lightspeed POS Partner Program fosters collaboration and innovation within the ecosystem.
Lightspeed Commerce Cloud Infrastructure Insights
Subscribe to read more about:
- Lightspeed Commerce Public Cloud and Infrastructure (IaaS)
- Lightspeed Commerce Platform (PaaS)
- Lightspeed Commerce Application Delivery
- Lightspeed Commerce Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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