Lumen Technologies Strengths, Domain Expertise, and Key Differentiators
Lumen Technologies is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services. In September 2020, CenturyLink rebranded as Lumen Technologies, or simply Lumen.
Lumen Technologies Recent Developments
In November 2022, Lumen Technologies introduced its Edge Bare Metal services tailored for the Asia Pacific ("APAC") market, reinforcing its commitment to bolstering edge infrastructure and services in the region. This initiative aims to support enterprise innovation and accommodate data-intensive applications amidst the advancements of the 4th Industrial Revolution.
In July 2021, Lumen Technologies sold its Latin American business to Stonepeak, an alternative investment firm, for $2.7 billion. Under the terms of the purchase agreement, Lumen will divest its Latin American business, which will operate as an independent, U.S. headquartered portfolio company of Stonepeak. The current Latin American leadership team and organization will remain in place, led by Hector Alonso, Lumen's president for the region. Lumen will also retain a strategic relationship with the New LATAM Company and continue to serve joint customers in the region.
Lumen Technologies Mergers and Acquisitions (M&A) Activities
In November 2023, Colt Technology Services finalized the acquisition of Lumen’s EMEA business for $1.8 billion, marking the completion of Colt’s exclusive agreement with Lumen Technologies. This acquisition enhances Colt's resources, enabling it to offer expanded global capabilities and increased choice to enterprises, positioning Colt as one of the largest business-to-business-only telecom operators globally.
In August 2021, Lumen Technologies has entered into a definitive agreement to sell its ILEC (incumbent local exchange carrier) business, including its consumer, small business, wholesale, and mostly copper-served enterprise customers and assets, in 20 states to funds managed by affiliates of Apollo Global Management for $7.5 billion, including debt assumption of approximately $1.4 billion, and subject to working capital and various other purchase price adjustments. For Apollo Funds, the transaction will provide a robust, scaled local network, as well as the operations and back-office support to meet the accelerating demand for high-bandwidth connectivity and fiber technology.
Lumen Technologies Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Lumen Technologies applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Lumen Technologies and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Lumen Paltform, LumenSM EZ Route customers.
Lumen Technologies Overview
100 CenturyLink Drive
Monroe, LA, 71203, United States
1 303 992-1400
https://www.lumen.com/
Ownership: - NYSE: LUMN
Number of Employees: 29500
Functional Markets: Collaboration, CRM,
Key Verticals: Automotive, Banking and Financial Services, Communications, Construction, Consumer Packaged Goods, Distribution, Federal Government, State and Local Government, Public Safety, Healthcare, Manufacturing, Media, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Lumen Technologies Key Enterprise and Cloud Applications
Lumen Paltform, LumenSM EZ Route
Lumen Technologies Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Lumen Technologies Revenue Breakdown By Type, $M:
Lumen Technologies Enterprise Applications Revenues By Functional Markets, $M:
Lumen Technologies Enterprise Applications Revenues By Verticals, $M:
Lumen Technologies Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Lumen Technologies Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Lumen Technologies Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Lumen Technologies Customers
No. of Lumen Technologies Customers: x
No. of Lumen Technologies Enterprise Applications Customers: x
No. of Lumen Technologies Cloud Customers: x
No. of Lumen Technologies Cloud Subscribers: x
Lumen has approximately 450,000 route miles of fiber optic cable globally. Its terrestrial and subsea fiber optic long-haul network throughout North America, Europe, Latin America , and Asia Pacific connects to metropolitan fiber networks that they operate. Lumen provides services in over 60 countries, with most of its revenue being derived in the United States.
Lumen Technologies Market Opportunities, M&A and Geo Expansions
In July 2021, Lumen Technologies expanded its fiber network infrastructure in Europe, strengthening its service capabilities in France, Switzerland, and Spain. These strategic network expansions put high-performance fiber closer to end-users to deliver faster connections, lower latency, and enhanced security, for an exceptional customer experience. The infrastructure extends fiber reach in and between major hubs of business and finance, bringing connectivity to new cities and providing dense coverage in key areas to connect multiple enterprise buildings and third-party data centers to the robust Lumen network. In June 2021, Lumen Technologies launched Lumen Solutions for Microsoft Teams – a managed, unified communications solution that leverages the Lumen platform to improve worker productivity, business agility, and customer support. With Lumen Solutions for Microsoft Teams, businesses can easily adopt "work from anywhere" policies because Lumen takes on the burden of managing the complex calling and collaboration tools that make remote work possible.
Lumen Technologies Risks and Challenges
Digital transformation is a complex, dynamic process requiring efficient allocation and prioritization of resources, simplification of Lumen's product portfolio, faster product deployments, the retirement of obsolete systems, migration of data and corresponding workforce and system development effectively could be a challenge.
Lumen Technologies Ecosystem, Partners, Resellers and SI
In October 2021, Lumen Technologies expanded its partnership with Cisco to include a new offering: Lumen Solutions for Cisco Unified Communications Manager Cloud. This new product pairs Cisco's most advanced, cloud-based collaboration services with the reliability and speed of Lumen's global fiber network, which makes it an ideal solution for businesses that have already invested in Cisco Webex, or those that are considering it. Lumen sells its products and services primarily through direct sales representatives, inbound call centers, telemarketing and third parties, including telecommunications agents, system integrators, value-added resellers and other telecommunications firms. Lumen also has partnership agreements with different technology partners.
Lumen Technologies Cloud Infrastructure Insights
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- Lumen Technologies Public Cloud and Infrastructure (IaaS)
- Lumen Technologies Platform (PaaS)
- Lumen Technologies Application Delivery
- Lumen Technologies Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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