Mark43 Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

Mark43 Strengths, Domain Expertise, and Key Differentiators

Mark43 specializes in the development of cloud-based software solutions tailored for the public-safety sector. Mark43 RMS enables police to collect, manage, analyze, and share key crime and investigation data in a centralized application. Wherever they are working, officers and investigators can quickly and easily access the data from phones, tablets, or laptops. In a parallel capacity, Mark43 CAD (Computer-Aided Dispatch) provides 911 call takers and responding units with a contemporary, web-based solution designed to streamline the management of emergency calls. This solution is crafted to enhance efficiency and safety in emergency response procedures. Moreover, Mark43 ANALYTICS adds another layer of sophistication by transforming structured CAD and RMS data into insightful visualizations, including graphs, charts, tables, and maps. These visual representations are customized to align with the operational needs and preferences of each agency, contributing to a more nuanced understanding of the overall operational landscape.

Mark43 Recent Developments

In November 2022, Mark43, a leading cloud-native public safety software company, has introduced a resilient computer-aided dispatch (CAD) product called Mark43 Alternate CAD. This cloud-native platform serves as a backup to the agency’s primary CAD, ensuring continuity during crises such as natural disasters. Mark43 Alternate CAD operates without disruption, offering user-friendly and innovative technology vital for first responders. The platform, built on Amazon Web Services (AWS), provides advanced security and additional features like enhanced mapping capabilities and precise location pinpointing for increased situational awareness.

In February 2021, Mark43, a cloud-based public safety software company, launched an open, publicly available, RESTful application programming interface (API), becoming the first CAD/RMS platform to do so. To aid in its use, developers.mark43.com was created to provide approved partner developers with clear, easy-to-use API documentation so that vital integrations can be built quickly and efficiently.

Mark43 develops law enforcement software that allows police to collect, manage, analyze and share information.

Mark43 Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Mark43 applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Mark43 and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Mark43 CAD, Mark43 RMS, Mark43 ANALYTICS customers.

Mark43 Key Enterprise and Cloud Applications

Mark43 CAD, Mark43 RMS, Mark43 ANALYTICS

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Mark43 Direct vs Indirect sales

Mark43 Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Mark43 Customers

No. of Mark43 Customers: 120

No. of Mark43 Enterprise Applications Customers: 120

No. of Mark43 Cloud Customers: 120

No. of Mark43 Cloud Subscribers: x

Mark43's software has been successfully implemented in over 120 public safety agencies worldwide, attesting to its widespread adoption and effectiveness in the industry. Noteworthy recent customer acquisitions encompass diverse law enforcement entities, including the New South Wales Police Force in Australia, Hawthorne Police Department, Boston Police Department, San Antonio Police Department, West Covina Police Department, Lafayette Parish Sheriff’s Office, Addison Police Department, and Carrollton Police Department. Among the esteemed clientele of Mark43 are prominent entities such as the Richmond Police Department, Metropolitan Police Department in Washington, D.C., Placentia Police Department, Clackamas County Sheriff’s Office, Camden County Police Department, and various others. This extensive roster of customers underscores the broad applicability and trusted performance of Mark43's solutions across different law enforcement agencies.

Mark43 Market Opportunities, M&A and Geo Expansions

In July 2021, Mark43, a cloud-native public safety software company, secured $101 million in Series E funding led by The Spruce House Partnership and Tiger Global Management. The Radcliff Companies, Australia’s 29th Prime Minister Malcolm Turnbull, and former Lord Mayor of Sydney Lucy Turnbull also participated in this round. They joined Goldman Sachs, General Catalyst, Spark Capital, HighSage Ventures, and Avenir Capital in backing Mark43’s vision for the future of government technology. To date, the company has raised a total of $257 million to address the rapidly changing public safety market.

Mark43 partnered with Callyo, a top mobile law enforcement software as a service (SaaS) company. Through this partnership, investigators using Callyo’s signature Investigative Suite will be able to integrate information with Mark43’s secure, cloud-based Records Management System (RMS). Mark43’s RMS allows for efficient report writing and case investigation management in the cloud. Meanwhile, Callyo provides a virtual phone network for law enforcement where investigators can securely make phone calls and record interviews, thus eliminating the need for inefficient methods such as buying several different burner phones.

Developed by a team that spans five offices in North America, Mark43 is proven, tested, and supported in over 70 public safety agencies of all sizes. In March 2018, Mark43 raised $38 million in Series C funding led by General Catalyst and Jim Breyer of Breyer Capital. Existing investors Spark Capital, Ashton Kutcher’s Sound Ventures, Bezos Expeditions, Goldman Sachs, and General David Petraeus also participated in the round.

Mark43 Risks and Challenges

Mark43's venture into international markets beyond North America may entail long-term risks. The company's decision to expand globally poses strategic considerations and potential challenges.

In September 2018, Steve Salberta, former Vice President of Strategic Finance at Rackspace Enterprise, has joined the Mark43 team as Chief Financial Officer.

Mark43 Ecosystem, Partners, Resellers and SI

In 2020, Mark43 partnered for the New South Wales Police Force (NSWPF) in Australia through a partnership with Unisys Australia, a local provider.

Mark43 partnered with Forensic Logic, the premier provider of search technology and cloud-based information capabilities to law enforcement. The partnership will waive any integration or set-up fees for the companies’ mutual customers to allow agencies to feed standard data from Mark43’s Computer Aided Dispatch (CAD) and Records Management System (RMS) into Forensic Logic’s COPLINK X, a national search engine and analysis platform. By integrating the two systems, Mark43 and Forensic Logic are making data easily accessible for public safety officers.

Built to seamlessly integrate with other technology partners, Mark43 is creating the most comprehensive ecosystem of public safety solutions available on the market today with over 30 tech partners. Mark43 partnered with fellow industry-leading tech providers, including SPIDR Tech, Carbyne, and RapidSOS, in order to maximize product offerings and technological capabilities for clients.

Mark43 Cloud Infrastructure Insights

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• Mark43 Public Cloud and Infrastructure (IaaS)
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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: