Motorola Solutions Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Motorola Solutions Strengths, Domain Expertise, and Key Differentiators

Motorola Solutions (NYSE: MSI) is a prominent provider of mission-critical communication solutions and services, with a customer base that includes government agencies and enterprise organizations. The company’s offerings span infrastructure, communication devices, software applications, video surveillance technologies, analytics, and related services. In the IDC MarketScape: Worldwide Video Security as a Service (VSaaS) 2022 Vendor Assessment, Motorola Solutions was recognized as a “Leader,” reflecting its capabilities in delivering cloud-native, on-premise, and hybrid VSaaS solutions. Through continued investment in technologies such as the Avigilon Security Suite and the Avigilon Decision Management System, the company aims to support organizations in managing video security and access control. Motorola Solutions also works with a large network of integrators and resellers to support flexible deployment and scalability. With a focus on analytics and cloud-based solutions, the company seeks to address evolving safety and operational needs across various sectors.

Motorola Solutions Recent Developments

In 2025 Recent developments at Motorola Solutions highlight the company’s ongoing focus on integrating artificial intelligence to enhance public safety operations. The launch of the SVX device, which combines a remote speaker microphone, body camera, and AI assistant, aims to reduce administrative tasks for first responders by providing real-time data and improving communication efficiency. Additionally, Motorola Solutions introduced Assist Chat, an AI-powered platform offered free to U.S. public safety agencies, designed to facilitate faster access to critical information. These initiatives demonstrate the company’s efforts to modernize emergency response tools and address growing demands for advanced, technology-driven solutions in the public safety sector.

In 2024, Motorola Solutions entered a strategic agreement with Google Cloud, aiming to advance safety and security technologies. Leveraging Google Cloud's infrastructure, Motorola Solutions focuses on enhancing assistive intelligence and real-time visibility across its security products. This collaboration prioritizes the development of cloud solutions, including Avigilon Alta, a cloud-native video suite, to address evolving safety challenges. The partnership underscores Motorola Solutions' commitment to innovation in cloud-based security solutions.

Motorola Solutions Mergers and Acquisitions (M&A) Activities

Motorola Solutions has actively expanded its capabilities through a series of acquisitions from 2021 to 2025, focusing on enhancing its public safety, video security, and communications portfolios. Most recently, in late 2024 and early 2025, the company acquired firms such as 3tc Software, Noggin, Theatro Labs, RapidDeploy, and InVisit, strengthening its command center software, critical event management, AI-powered communication, Next Generation 911 solutions, and visitor management offerings. In 2022 and 2023, Motorola completed several key acquisitions including Rave Mobile Safety, Futurecom Systems, Barrett Communications, Videotec, Calipsa, TETRA Ireland Communications, and Ava Security, broadening its reach in mass notification, radio communications, ruggedized video security, cloud-native analytics, and mission-critical voice and data solutions. Earlier, in 2021, Motorola acquired 911 Datamaster and Envysion, further bolstering its Next Generation 911 and enterprise video security capabilities. These strategic acquisitions reflect Motorola Solutions’ ongoing effort to integrate advanced technologies and expand its product and service portfolio across public safety and enterprise sectors.

Motorola Solutions Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Motorola Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Motorola Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CommandCentral customers.

Motorola Solutions Key Enterprise and Cloud Applications

CommandCentral

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Motorola Solutions Direct vs Indirect sales

Motorola Solutions Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Motorola Solutions Customers

No. of Motorola Solutions Customers: 100000

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Motorola Solutions serves over 100,000 customers across more than 100 countries, encompassing public safety agencies, enterprises, and government organizations worldwide . Their clientele includes prominent entities such as the U.S. Navy, Indianapolis Metropolitan Police Department, and Barcelona–El Prat Josep Tarradellas Airport, among others . Noteworthy collaborations extend to the Berlin Police, Police Scotland, and Dallas Police Department, underscoring the company's trusted solutions in the law enforcement sector. Additionally, partnerships with entities like the Croatian Ministry of the Interior and Israel Railways highlight its diverse portfolio catering to various sectors worldwide. With a clientele spanning governmental agencies, public safety departments, and utility providers, Motorola Solutions continues to be a pivotal player in mission-critical communication solutions on a global scale.

Motorola Solutions Market Opportunities, M&A and Geo Expansions

Motorola Solutions holds several key opportunities in the evolving public safety and enterprise technology landscape. The increasing demand for integrated communication and security platforms, driven by rising public safety concerns and the digital transformation of emergency services, presents strong growth potential. The company’s recent investments in AI-powered tools, such as the Assist Chat platform and SVX device, position it to lead in next-generation emergency response solutions. Additionally, the shift toward cloud-native and hybrid video security systems aligns with Motorola’s expanding software and analytics offerings. Continued global urbanization, infrastructure modernization, and government investments in mission-critical technologies further support its expansion prospects. Strategic acquisitions in control room software, critical event management, and 911 solutions also create cross-selling opportunities and deepen Motorola’s footprint in high-value markets.

Motorola Solutions Risks and Challenges

Motorola Solutions faces several potential risks that could affect its performance and strategic direction. A significant concern is the rise in cybersecurity threats, with a reported 66% increase in attacks on mission-critical systems like land mobile radios and 911 call handling in 2024, often involving sophisticated, state-sponsored methods. The company’s heavy reliance on public sector contracts—comprising about 75% of its revenue—makes it susceptible to political, regulatory, and budgetary shifts. Regulatory challenges in key international markets, such as India's new rules for internet-connected CCTV systems, may also impact sales and compliance. Additionally, Motorola's active acquisition strategy introduces integration complexities and potential regulatory hurdles, especially in regions concerned with national security. Trade tensions and new tariffs have contributed to rising material costs and a weaker profit forecast for Q2 2025. Furthermore, while AI adoption presents growth opportunities, it also brings ethical, regulatory, and competitive uncertainties that the company must manage effectively. These risks highlight the importance of strong governance and adaptive planning in sustaining Motorola Solutions’ market leadership.

Motorola Solutions Ecosystem, Partners, Resellers and SI

Motorola Solutions utilizes a multifaceted sales strategy that integrates direct sales through its internal sales team with an extensive global channel partner program. This network includes independent dealers, distributors, system integrators, and software vendors, each operating their own sales infrastructures while working in alignment with Motorola’s in-house team to expand market reach. Independent software vendors further strengthen this ecosystem by developing customized applications that cater to specific needs within various industry verticals. This combined approach enhances the company's sales effectiveness and supports deeper market penetration across a wide range of customer segments.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: