NCR Voyix Strengths, Domain Expertise, and Key Differentiators
NCR Voyix distinguishes itself in the retail and restaurant industries through its unified edge infrastructure and platform-enabled software architecture. One of its core strengths is the NCR Voyix Edge, an edge-native infrastructure that enables real-time data processing at the store level. This technology supports agility, responsiveness, and seamless experiences across physical and digital touchpoints, helping businesses modernize without replacing legacy systems.
Another major differentiator is NCR Voyix's platform-first approach that combines software, services, and hardware into an integrated solution tailored for retail and hospitality environments. Their cloud-native applications and modular architecture allow businesses to scale, adapt quickly to change, and deliver consistent customer experiences. Additionally, NCR Voyix has a strong reputation for innovation in self-service technologies, like advanced self-checkout systems.
NCR Voyix Recent Developments
NCR Voyix Corporation focused on enhancing its software offerings to better serve the retail and restaurant industries. A significant development was the launch of the Voyix Commerce Platform (VCP), a cloud-native solution designed to transform physical locations into digital experience channels. This platform aims to improve customer engagement and loyalty by integrating point-of-sale systems with advanced analytics and marketing tools. The company also introduced next-generation self-checkout solutions, incorporating AI-powered technologies like Everseen's EverCheck to reduce shrinkage and improve operational efficiency.
In the restaurant sector, NCR Voyix's software solutions have been praised for their end-to-end omni-channel support, reporting and analytics, marketing and loyalty programs, and operational management capabilities. Additionally, NCR Voyix expanded its partnerships to enhance its offerings, including integrating Worldpay's payment processing capabilities to provide a comprehensive cloud-based software and payments solution for retailers and restaurants.
NCR Voyix Mergers and Acquisitions (M&A) Activities
In September 2024, NCR Voyix Corporation finalized the sale of its Digital Banking division to Veritas Capital for $2.45 billion in cash, with an additional contingent consideration of up to $100 million. This transaction is part of NCR Voyix's strategic initiative to concentrate on its core software and services offerings for restaurants and retailers, aiming to enhance long-term shareholder value by strengthening its financial position and focusing on its primary customer base.
Following the acquisition, Veritas Capital rebranded the Digital Banking business as Candescent, establishing it as the largest independent digital banking platform in the United States. Candescent continues to serve over 1,300 financial institutions and more than 29 million registered users. As a standalone company under Veritas's ownership, Candescent plans to leverage its modern platforms to develop new products and expand its value proposition for both new and existing customers.
NCR Voyix Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying NCR Voyix applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of NCR Voyix and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified NCR Atleos, NCR Voyix customers.
NCR Voyix Overview
864 Spring Street Northwest
Atlanta, GA, 30308, United States
1 937-445-1936
https://www.ncr.com/
Ownership: - NYSE: NCR
Number of Employees: 14000
Functional Markets: CRM, eCommerce, ERP Financial, ERP Services and Operations,
Key Verticals: CPG, Government, Leisure and Hospitality, Retail,
NCR Voyix Key Enterprise and Cloud Applications
NCR Atleos, NCR Voyix
NCR Voyix Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
NCR Voyix Revenue Breakdown By Type, $M:
NCR Voyix Enterprise Applications Revenues By Functional Markets, $M:
NCR Voyix Enterprise Applications Revenues By Verticals, $M:
NCR Voyix Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
NCR Voyix Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
NCR Voyix Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified NCR Voyix Customers
No. of NCR Voyix Customers: x
No. of NCR Voyix Enterprise Applications Customers: x
No. of NCR Voyix Cloud Customers: x
No. of NCR Voyix Cloud Subscribers: x
NCR Voyix serves a diverse and expansive customer base across the retail and restaurant sectors. The company reported approximately 61,000 retail and restaurant platform sites, representing about 18% of its total customer sites. This growth is attributed to the onboarding of new customers and the conversion of existing ones to its commerce platform. In the restaurant industry, NCR Voyix added over 230 new customers in the first quarter of 2024, with platform and payment sites increasing by 6% and 26%, respectively. In the retail sector, the company signed more than 50 new customers, including both small and mid-market enterprises, as well as four enterprise clients, leading to over 800 additional sites.
NCR Voyix Market Opportunities, M&A and Geo Expansions
NCR Voyix is strategically positioning itself to capitalize on several growth opportunities within the retail and restaurant technology sectors. A primary focus is the accelerated adoption of its cloud-native commerce platform, which currently supports approximately 20% of its customer sites. The company aims to increase this adoption rate by converting existing clients and attracting new ones, thereby enhancing recurring revenue streams and customer retention. Investments are being made to expand the Aloha Cloud platform for restaurants and to develop advanced point-of-sale and self-checkout solutions for retailers, including AI-driven features to mitigate shrinkage and improve operational efficiency.
International expansion is another significant opportunity for NCR Voyix. The appointment of Darren Wilson as Executive Vice President to lead international retail and restaurant operations underscores the company's commitment to growth in regions like Europe and Asia Pacific. The successful deployment of next-generation self-checkout solutions with clients such as Sainsbury’s in the UK exemplifies the potential for broader adoption of NCR Voyix's technologies globally.
NCR Voyix Risks and Challenges
In October 2023, NCR Corporation completed the spin-off of its ATM and self-service banking division, forming NCR Atleos Corporation. However, the spin-off introduced several risks. Atleos may face challenges in achieving the anticipated benefits of the separation, such as increased strategic focus and operational flexibility. Operating as an independent entity, Atleos could encounter difficulties in maintaining relationships with key personnel and customers, and may be more susceptible to market fluctuations specific to its industry. Additionally, the company might incur significant costs related to establishing standalone operations, including setting up separate IT systems and corporate structures.
Financially, Atleos reported a net loss of $8 million in its first full quarter post-spin-off, compared to a $36 million profit in the same period the previous year. Although revenue increased by 6% to $1.05 billion, surpassing analyst expectations, the company faces the challenge of stabilizing its financial performance while navigating the complexities of operating independently.
NCR Voyix Ecosystem, Partners, Resellers and SI
NCR Voyix’s ecosystem is a tightly integrated suite of software, hardware, and services designed to support the operational needs of retail stores, restaurants, and financial institutions. At its core, this ecosystem includes cloud-native point-of-sale systems, self-checkout solutions, payment processing, and data analytics, all built to function cohesively and scale efficiently. The company emphasizes API connectivity and interoperability, enabling seamless data flow and adaptability across customer platforms and third-party solutions. A recent example of this in action is the partnership with Yogurtland, which selected NCR Voyix to power its next-generation tech infrastructure for enhanced operational efficiency and data-driven growth.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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