NEOGOV Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

NEOGOV Strengths, Domain Expertise, and Key Differentiators

NEOGOV possesses several key strengths that position it well for future growth. With a robust portfolio of HR and talent management solutions tailored to the public sector, the company has established itself as a leader in public sector workforce management. Its strong integration capabilities, user-friendly interfaces, and comprehensive suite of tools—from applicant tracking and onboarding to performance management—are designed to streamline HR processes and improve operational efficiency. NEOGOV’s deep understanding of the public sector’s unique challenges, along with its scalable cloud-based platform, ensures that the company can continuously meet the evolving needs of its diverse customer base. Furthermore, its ongoing commitment to product innovation and customer support strengthens its market position, ensuring it remains an indispensable partner for public sector organizations worldwide.

NEOGOV Recent Developments

In September 2024, NEOGOV launched the Vetted background investigation software, following its strategic acquisition of Background Solutions. This innovative tool enhances the hiring process for public safety agencies by providing a seamless integration with NEOGOV’s Insight applicant tracking system. By optimizing background checks, Vetted accelerates candidate screening, improves compliance, and enables public sector organizations to make more informed, efficient hiring decisions, strengthening NEOGOV's position as a leader in HR technology for the public sector.

NEOGOV Mergers and Acquisitions (M&A) Activities

In September 2024, NEOGOV expanded its capabilities by acquiring Background Solutions, a leading provider of background investigation software for public safety agencies. This acquisition fueled the development of "Vetted", an advanced background investigation tool seamlessly integrated with NEOGOV's applicant tracking software, Insight. By incorporating Vetted into its platform, NEOGOV enhanced its recruitment solutions for public safety organizations, offering a more streamlined, efficient process for background checks, ultimately strengthening its position in the public sector workforce management market.

In June 2023, NEOGOV strategically acquired Discover eGov, a leading provider of civil service HR solutions based in New York. This acquisition expanded NEOGOV's market presence in New York State, while enhancing its portfolio of HR tools tailored specifically for local government agencies. By integrating Discover eGov’s solutions, NEOGOV strengthened its position as a comprehensive provider of workforce management and compliance software for the public sector, further driving growth and innovation in the government technology landscape.

NEOGOV Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying NEOGOV applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of NEOGOV and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified NEOGOV Recruit, NEOGOV Develop, NEOGOV Manage customers.

NEOGOV Key Enterprise and Cloud Applications

NEOGOV Recruit, NEOGOV Develop, NEOGOV Manage

NEOGOV Revenues, $M:

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NEOGOV Enterprise Applications Revenues By Functional Markets, $M:

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NEOGOV Direct vs Indirect sales

NEOGOV Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified NEOGOV Customers

No. of NEOGOV Customers: 13000

No. of NEOGOV Enterprise Applications Customers: 13000

No. of NEOGOV Cloud Customers: x

No. of NEOGOV Cloud Subscribers: 800000

NEOGOV has become the go-to platform for over 13,000 public sector and education entities, effectively serving a broad spectrum of organizational needs. With a robust client base that includes high-profile customers like the State of South Carolina, City of Dallas, and more than 25% of California’s counties, NEOGOV has solidified its position as a leader in government workforce management. The platform supports over 2 million employees and processes 10 million applicants, delivering a comprehensive suite of tools for recruitment, selection, and workforce evaluation. This widespread adoption highlights NEOGOV’s ability to streamline HR operations and drive efficiency across the public sector, making it a trusted solution for organizations seeking scalable, reliable workforce management solutions.

NEOGOV Market Opportunities, M&A and Geo Expansions

NEOGOV is primed for significant growth and market expansion in the coming years, leveraging strategic acquisitions and investments to drive its momentum. The integration of PlanIt Schedule, Agency360, and CueHit into its PowerDMS platform strengthens NEOGOV's position in public safety workforce management, addressing critical needs in recruitment, training, and scheduling for first responders. The launch of Attract, a candidate relationship management (CRM) tool, further enhances NEOGOV’s capabilities in public sector recruitment, focusing on candidate engagement and employer branding. Backed by prominent investors like The Carlyle Group and Warburg Pincus, NEOGOV is poised to capitalize on both organic and inorganic growth opportunities, including product innovation, market diversification, and strategic acquisitions, to solidify its leadership in the government technology sector and drive continued success in the years ahead.

NEOGOV Risks and Challenges

In the coming years, NEOGOV may face several risks, including increased competition from emerging HR tech companies and larger players entering the public sector market. As public sector budgets remain tight, there could be pressure on customers to reduce software spending, affecting NEOGOV's growth. Additionally, the company could encounter challenges in scaling its offerings across international markets, navigating complex regulatory environments, and ensuring data security and compliance, particularly as governments increasingly prioritize cybersecurity. Technological advancements and rapid changes in the HR landscape may also require constant innovation and adaptation to meet evolving customer needs.

NEOGOV Ecosystem, Partners, Resellers and SI

NEOGOV’s open API and over 40 vendor integrations support seamless data exchange across recruitment, onboarding, HRIS, document management (e.g., Laserfiche), and assessments via platforms like SkillSurvey and eSkill, helping public sector agencies consolidate processes and enhance HR service delivery.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: