Newgen Software Strengths, Domain Expertise, and Key Differentiators
Newgen Software is a provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Case Management solutions with a global footprint of 1300+ installations in over 76 countries. Newgen is accredited with a large, mission-critical solution, deployed at the world's leading banks, insurance firms, BPOs, healthcare organizations, government, telecom companies, and shared service centers. Newgen products can be deployed on-premises, as a SaaS offering in a public or private cloud, or a hybrid installation. Newgen uses AWS, Microsoft Azure, and HP Cloud Maps to deliver solutions for industries, and some cloud solutions for small and midsize businesses (SMBs).
Newgen Software Recent Developments
In December 2024, Newgen introduced its advanced Captive Finance Solution, built on the NewgenONE low-code platform. This innovative offering empowers captive finance institutions and non-banking financial companies to deliver greater value through an intelligent, customer-centric ecosystem. Designed to address a wide range of financing requirements, the solution features dedicated modules for lending, leasing, inventory financing, working capital loans, term loans, credit limit management, and invoice discounting—serving the needs of retail customers, dealers, and suppliers alike.
Newgen Software Mergers and Acquisitions (M&A) Activities
In January 2022, Newgen Software acquired Number Theory, an AI/ML data science platform, to enrich its NewgenONE platform with advanced AI/ML capabilities. The move aligns with Newgen's commitment to democratize AI/ML and simplify complex projects, catering to enterprises of all sizes. The acquisition aims to empower both citizen and expert data scientists through Number Theory's AI Studio, fostering collaboration in a low-code, cloud-based environment. The joint venture positions Newgen for enhanced competitiveness in the dynamic digital transformation landscape.
In June 2021, shares sold by the promoters of Newgen Software Technologies were acquired by investors, including Abu Dhabi Investment Authority (ADIA), White Oak Capital, and others. Chairman and managing director Diwakar Nigam and whole-time director T S Varadarajan collectively divested a 10.57% equity stake. Additionally, funds managed by Societe Generale and Morgan Stanley Asia Singapore acquired stakes worth Rs 10 crore each. The promoters were advised by ICICI Securities Limited and Jefferies India Private Limited. Following the transaction, the promoters retain a 55.16% stake in the total paid-up equity share capital of the company.
Newgen Software Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Newgen Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Newgen Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Newgen OmniFlow iBPS, OmniDocs ECM, OmniOMS CCM, Newgen OmniAcquire, Newgen Enterprise Mobility Framework, Newgen OmniReports ERM, and the Newgen Invoice Processing System customers.
Newgen Software Overview
A-6, Satsang Vihar Marg, Qutab Institutional Area
New Delhi, x, 110 067, India
91 11 4077 0100
https://www.newgensoft.com/
Ownership: - NEWGEN (NSE)
Number of Employees: 4500
Functional Markets: Content Management, CRM, EPM, ERP Financial, ERP Services and Operations, HCM, Procurement, SCM,
Key Verticals: Banking and Financial Services, CPG, Distribution, Government, Healthcare, Insurance, Life Sciences, Professional Services, Retail,
Newgen Software Key Enterprise and Cloud Applications
Newgen OmniFlow iBPS, OmniDocs ECM, OmniOMS CCM, Newgen OmniAcquire, Newgen Enterprise Mobility Framework, Newgen OmniReports ERM, and the Newgen Invoice Processing System
Newgen Software Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Newgen Software Revenue Breakdown By Type, $M:
Newgen Software Enterprise Applications Revenues By Functional Markets, $M:
Newgen Software Enterprise Applications Revenues By Verticals, $M:
Newgen Software Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Newgen Software Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Newgen Software Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Newgen Software Customers
No. of Newgen Software Customers: 550+
No. of Newgen Software Enterprise Applications Customers: 550+
No. of Newgen Software Cloud Customers: x
No. of Newgen Software Cloud Subscribers: x
With a customer base exceeding 550 organizations, Newgen Software has established a strong and reputable presence in the global market. Its distinguished clientele includes prominent institutions such as Citi Bank, First Caribbean International Bank (FCIB), NCB Jamaica, Ingram Micro, WellCare, MetLife, Coca-Cola, AstraZeneca, Praxair, Caterpillar, HCL, ICICI Bank, Abu Dhabi Commercial Bank, Bank Dhofar, Axis Bank, Max Bupa Health Insurance, L&T Financial Services, and Liberty Insurance.
Newgen Software Market Opportunities, M&A and Geo Expansions
Newgen is well positioned to accelerate growth by leveraging its pioneering low-code, end-to-end Trade Finance Platform, launched in the Middle East in late 2024, to help banks digitize legacy operations and capitalize on rising demand for streamlined, AI-driven trade finance solutions. Supported by strategic funding secured in April 2025 to fuel UAE and international expansion, Newgen can enhance its global footprint and address accelerating digital-transformation needs across banking, insurance, and government sectors.
Newgen Software Risks and Challenges
While Newgen has demonstrated strong sales growth in India and the Middle East, its marketing execution remains an area with room for improvement.
Newgen Software Ecosystem, Partners, Resellers and SI
In May 2024, Newgen entered into a strategic partnership with Finastra, a financial software company, to deliver best-in-class banking solutions and drive joint market expansion. This collaboration aims to enhance customer experiences and maximize return on investment by integrating Finastra’s comprehensive lending solutions with Newgen’s AI-powered automation suite. The companies will transform loan origination processes across consumer, commercial, and mortgage lending.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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