OneShield Software Strengths, Domain Expertise, and Key Differentiators
OneShield delivers robust, cloud-based solutions tailored for P&C insurers and MGAs, with a portfolio that includes policy management, billing, claims, rating, and advanced analytics. OneShield Enterprise offers a configuration-driven platform supporting over 90 lines of business, ensuring seamless upgrades and a low total cost of ownership. OneShield Market Solutions provides a fully managed SaaS model, ideal for startups and mid-sized insurers, with customizable workflows and inclusive pricing that eliminates upfront costs. The company’s expertise across personal, commercial, and specialty markets, combined with a global support network, positions it as a versatile and efficient partner for insurers.
OneShield Software Recent Developments
OneShield has strengthened its market position in 2024 through strategic integrations and client deployments. A key achievement includes the integration with Input 1, enhancing payment processing capabilities for OneShield Market Solutions, which streamlines operations for MGAs and TPAs. Additionally, a partnership with One Inc has bolstered digital payment solutions, improving customer experience and operational efficiency. The successful implementation of OneShield Enterprise Platform 7 by HAI Group in November 2024 marks a significant step in digital transformation, supporting general liability and excess products with enhanced flexibility. These advancements reflect OneShield’s focus on expanding its technological ecosystem to meet evolving insurance industry demands.
OneShield Software Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying OneShield Software applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of OneShield Software and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified OneShield P&C Solutions, OneShield Life Solutions, OneShield Market Solutions, customers.
OneShield Software Overview
62 Forest St.
Marlborough, MA, 1752, United States
1 774-348-1000
Ownership: - Bain Capital Credit, LP, and Pacific Lake Partners.
Number of Employees: 430
Functional Markets: CRM, ERP Services and Operations,
Key Verticals: Insurance,
OneShield Software Key Enterprise and Cloud Applications
OneShield P&C Solutions, OneShield Life Solutions, OneShield Market Solutions,
OneShield Software Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
OneShield Software Revenue Breakdown By Type, $M:
OneShield Software Enterprise Applications Revenues By Functional Markets, $M:
OneShield Software Enterprise Applications Revenues By Verticals, $M:
OneShield Software Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
OneShield Software Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
OneShield Software Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified OneShield Software Customers
No. of OneShield Software Customers: 42
No. of OneShield Software Enterprise Applications Customers: 42
No. of OneShield Software Cloud Customers: x
No. of OneShield Software Cloud Subscribers: x
OneShield supports a diverse clientele of over 50 insurers, including industry leaders like HAI Group, Forrest T. Jones, Hiscox, CapSpecialty, and Main Street America. Its solutions cater to a wide range of insurance needs, from professional liability to specialty lines, as demonstrated by Forrest T. Jones’ 2023 adoption of OneShield Market Solutions to drive strategic growth. The 2023 integration with Verisk’s ISO Electronic Rating Content has further enhanced OneShield’s value proposition, enabling clients to reduce costs and accelerate market entry, solidifying its reputation as a trusted technology partner.
OneShield Software Market Opportunities, M&A and Geo Expansions
OneShield is well-positioned to leverage the growing demand for cloud-native insurance platforms. By expanding AI-driven capabilities through partnerships like Charlee.ai, the company can enhance predictive analytics and claims automation, aligning with industry trends toward operational efficiency. Further development of OneShield Life Solutions offers potential to diversify beyond P&C, tapping into the life insurance market. Geographic expansion into emerging regions and deeper integration with IoT and data analytics present additional growth avenues, enabling OneShield to meet evolving customer needs and maintain a competitive edge.
OneShield Software Risks and Challenges
OneShield’s primary focus on P&C insurance solutions could limit long-term growth if it fails to diversify into other financial services verticals. Intense competition from platforms like Socotra and Duck Creek, which offer specialized cloud-native solutions, poses a challenge to market share. Security vulnerabilities, such as CVE-2025-32370 in older platform versions, underscore the need for ongoing updates to maintain client trust. Leadership transitions, like the 2020 CEO change, may continue to impact strategic alignment and employee morale, requiring proactive succession planning to ensure stability.
OneShield Software Ecosystem, Partners, Resellers and SI
OneShield’s global ecosystem is anchored by its Marlborough, MA headquarters, with additional offices in India and Canada, facilitating direct sales and partnerships with resellers like Tech Mahindra and CGI. Strategic alliances with technology providers, including Input 1, One Inc, and Verisk, enhance its platform’s capabilities, ensuring seamless integration with third-party solutions. The company’s investment in its Goa, India office since 2019 continues to support software development, leveraging local talent to drive innovation and maintain a competitive edge in the insurance technology market.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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