onOffice Strengths, Domain Expertise, and Key Differentiators
onOffice's core strength lies in its domain expertise in real estate workflows, combined with a robust, cloud-native SaaS platform that integrates marketing, lead management, CRM, and content delivery in a unified suite. This end-to-end architecture allows real estate agencies and brokerages to digitally transform their operations, from listings to closings.
The company's standout features include: onOffice enterprise: A modular, scalable CRM with automation and document management. Proprietary CMS for custom websites: Enables agencies to launch mobile-optimized, SEO-friendly property portals. Online network brokerage: Facilitates collaboration and co-listing across agencies.
AI-driven workflows: Emerging Gen AI capabilities are being piloted for property matching, lead scoring, and automated communication—aligned with the broader industry shift toward predictive analytics and chatbot-driven interactions.
onOffice Recent Developments
onOffice, a European market leader in real estate CRM and online brokerage software, continues to show strong momentum in 2024 and beyond. The company has steadily expanded its global presence since 2021, notably with a new branch in Turin, Italy, which attracted nearly 1,000 new brokerage companies and 6,000 users in its inaugural year. onOffice is doubling down on cloud-first digital transformation for the real estate sector, offering a fully online platform that enhances collaboration, marketing automation, and client engagement across distributed teams.
The company has also extended its onOffice Academy, offering free webinars and digital training programs to support user enablement and deepen platform usage, demonstrating a clear commitment to customer success and digital maturity. Although revenue and profitability data are private, the company reports rapid user base growth, now surpassing 35,000 users, indicating healthy recurring revenue metrics and expanding market share in DACH, Southern Europe, and beyond.
onOffice Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying onOffice applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of onOffice and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified onOffice customers.
onOffice Overview
Charlottenburger Allee 5
Aachen, x, 52068, Germany
49 24 144 6860
https://www.onoffice.com/
Ownership: - x
Number of Employees: 330
Functional Markets: Content Management, CRM, ERP Services and Operations,
Key Verticals: Construction and Real Estate,
onOffice Key Enterprise and Cloud Applications
onOffice
onOffice Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
onOffice Revenue Breakdown By Type, $M:
onOffice Enterprise Applications Revenues By Functional Markets, $M:
onOffice Enterprise Applications Revenues By Verticals, $M:
onOffice Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
onOffice Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
onOffice Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified onOffice Customers
No. of onOffice Customers: x
No. of onOffice Enterprise Applications Customers: x
No. of onOffice Cloud Customers: x
No. of onOffice Cloud Subscribers: 35000
onOffice currently serves over 35,000 users globally, with a strong concentration in Germany, Austria, Switzerland, Italy, and Spain. The customer base includes industry leaders such as Engel & Völkers, Kampmeyer Immobilien, Wentzel Dr., KSK-Immobilien GmbH, and Dahler & Company, as well as hundreds of mid-sized and boutique brokerages.
The company’s reputation for localized feature sets, multilingual support, and country-specific compliance modules (such as energy certificates and GDPR-ready hosting) has made it the platform of choice for agencies operating across borders. The blend of enterprise-grade capabilities and user-friendly UI makes onOffice particularly attractive to both franchise networks and independent realtors.
onOffice Market Opportunities, M&A and Geo Expansions
The digital transformation of the real estate sector presents fertile ground for onOffice. With real estate professionals increasingly embracing hybrid work models, mobile-first client engagement, and data-driven selling, onOffice is uniquely positioned to provide a unified, cloud-based solution that scales with demand.
Expansion into Nordic and Eastern European markets, where the digitization of real estate services is still emerging. Deeper AI integration for intelligent matching, fraud detection, and dynamic pricing.
Commercial real estate and property management workflows. Embedding IoT-enabled property tours (e.g., virtual staging, digital lockbox access) to meet growing demand for contactless experiences. Cross-selling to mortgage providers, insurance brokers, and moving service platforms, building a broader PropTech ecosystem.
onOffice Risks and Challenges
onOffice faces several internal and external risks as it scales. Internally, the challenge lies in maintaining product innovation velocity and ensuring seamless localization as it enters new markets. The balance between custom development for local compliance and standard SaaS scalability must be carefully managed.
Externally, the company competes with both niche real estate CRMs and horizontal CRM providers (e.g., Salesforce, HubSpot) that are increasingly building vertical-specific modules. Additionally, economic volatility in the real estate market—such as rising interest rates, lower housing supply, or regional regulatory changes—could impact customer investment in new tech platforms.
Go-to-market execution is another potential risk: balancing direct sales with partner-led expansion requires precise alignment in messaging, support, and value delivery.
onOffice Ecosystem, Partners, Resellers and SI
onOffice has built a strong ecosystem strategy, forging partnerships with over a dozen technology and service providers, including Cloud Services Made in Germany, Ogulo, IMV Marktdaten, Kautionsfrei.de, Sprengnetter, and FONtec. These collaborations enhance the platform’s value by offering integrated services such as energy certificate generation, market data analytics, digital signatures, and immersive 3D property visualizations.
onOffice supports both direct and indirect sales models, with dedicated regional offices and localized reseller networks. The company’s API-friendly architecture facilitates easy integration with external tools, reducing churn risk and boosting stickiness for agencies that operate multi-system environments.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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