OpenText Strengths, Domain Expertise, and Key Differentiators
OpenText provides a broad suite of information management software and services designed to support secure, intelligent, and efficient operations across organizations of all sizes. Its platform spans enterprise, government, and SMB users, offering scalable solutions that adapt to evolving business and regulatory needs. With capabilities in data connectivity, classification, and governance, OpenText enables automation and accelerates AI integration to improve workflow efficiency and operational agility.
By supporting real-time decision-making and compliance across hybrid and multi-cloud environments, OpenText helps organizations strengthen cyber resilience and respond to growing regulatory demands. Its tools address complex challenges in data privacy, sustainability, and social responsibility, positioning the company as a strategic partner for clients navigating digital and operational transformation.
OpenText Recent Developments
OpenText Corporation has advanced its AI-driven strategy, embedding generative AI across its platform with initiatives like Platform Athena to accelerate software development and enhance productivity. The launch of Cloud Editions 25.2 introduced AI-powered analytics and automation tools, enhancing content and cybersecurity offerings.
OpenText Mergers and Acquisitions (M&A) Activities
As of early 2025, OpenText has completed 43 strategic acquisitions, significantly broadening its technology capabilities and global footprint. These transactions are closely aligned with the company’s Business System strategy, focusing on operational efficiency, platform integration, and scalable expansion. A major milestone was the $5.8 billion acquisition of Micro Focus in January 2023, which considerably enhanced OpenText’s offerings in artificial intelligence, analytics, and IT operations management. The August 2023 acquisition of KineMatik further enriched the Content Cloud suite by introducing advanced workflow automation and project management capabilities. In a strategic pivot, OpenText divested its Application Modernization and Connectivity (AMC) unit to Rocket Software in Q4 2024 for $2.275 billion, enabling reinvestment in high-growth areas such as AI and cloud services. Previous acquisitions, including Carbonite in 2019 ($1.45 billion) and Zix in 2021 ($860 million), solidified OpenText’s cybersecurity position and bolstered its reach in the SMB market—laying the groundwork for expanded cross-selling opportunities across its integrated customer base.
OpenText Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying OpenText applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of OpenText and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified OpenText Content Cloud, OpenText Business Network Cloud, OpenText Experience Cloud, OpenText Security & Protection Cloud, OpenText Developer Cloud customers.
OpenText Overview
275 Frank Tompa Drive
Waterloo, ON, N2L 0A1, Canada
1 519-888-7111
https://www.opentext.com/
Ownership: - NASDAQ: OTEX
Number of Employees: 22900
Functional Markets: Analytics and BI, Collaboration, Content Management, CRM, eCommerce, ERP Financial, ERP Services and Operations, ITSM, PPM, Procurement, SCM, TRM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, CPG, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
OpenText Key Enterprise and Cloud Applications
OpenText Content Cloud, OpenText Business Network Cloud, OpenText Experience Cloud, OpenText Security & Protection Cloud, OpenText Developer Cloud
OpenText Revenues, $M:
Type/Year | 2023 | 2024 | YoY Growth, % |
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Total Revenues, $M | Subscribe | Subscribe | Subscribe |
Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
OpenText Revenue Breakdown By Type, $M:
OpenText Enterprise Applications Revenues By Functional Markets, $M:
OpenText Enterprise Applications Revenues By Verticals, $M:
OpenText Revenues By Region, $M
Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
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Americas | Subscribe | Subscribe | Subscribe | Subscribe |
EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
APAC | Subscribe | Subscribe | Subscribe | Subscribe |
Total | Subscribe | Subscribe | Subscribe | Subscribe |
OpenText Direct vs Indirect sales
Type | Direct Sales | Indirect Sales | Total |
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Type % | Subscribe | Subscribe | Subscribe |
Revenues, $M | Subscribe | Subscribe | Subscribe |
OpenText Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified OpenText Customers
No. of OpenText Customers: 120000
No. of OpenText Enterprise Applications Customers: x
No. of OpenText Cloud Customers: x
No. of OpenText Cloud Subscribers: x
OpenText Corporation serves a diverse client base of over 120,000 organizations, including major enterprises like Johnson & Johnson, Nestlé, and Rheinmetall AG, alongside government agencies such as the California Department of Employment Development. Recent wins include ElectraNet’s adoption of OpenText’s content management platform integrated with Microsoft 365, enhancing regulatory compliance.
OpenText Market Opportunities, M&A and Geo Expansions
Rising global demand for integrated information management continues to create strong growth prospects for OpenText. The company is strategically expanding in high-potential regions, particularly across the Asia-Pacific, where its Center of Excellence in Bengaluru has experienced a threefold increase in workforce, signaling deepening regional investment. Strategic alliances with major technology players such as SAP and Microsoft, along with the unified OpenText Partner Network, are strengthening its channel reach and accelerating adoption across enterprise segments. Additionally, growing enterprise focus on supply chain digitization and environmental, social, and governance (ESG) compliance is unlocking new revenue opportunities for OpenText, particularly through its cloud-based automation and reporting capabilities.
OpenText Risks and Challenges
OpenText Corporation faces risks from intense competition in the information management market, with rivals like Microsoft, IBM, Box, and Hyland challenging its market share. The recent restructuring, involving 2,000 job cuts, may disrupt operations or employee morale if not managed effectively. Furthermore, the complexity of integrating large acquisitions, such as Micro Focus, may strain resources or divert focus from core innovation, while evolving cybersecurity threats and global data privacy regulations demand continuous investment to maintain compliance and customer trust.
OpenText Ecosystem, Partners, Resellers and SI
OpenText Corporation has built a robust ecosystem through its unified OpenText Partner Network, launched in October 2023, integrating 30,000 partners across 150 countries. Strategic alliances with SAP, Microsoft, and distributors like Arrow and TD SYNNEX enhance solution delivery, offering access to OpenText’s full portfolio, including content, cybersecurity, and AI tools. Partnerships with BlockEx for blockchain-based supply chain solutions and 80,000 joint Microsoft customers strengthen its B2B network, connecting 600,000 businesses and processing 16 billion transactions annually.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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