Ozonetel Communications Strengths, Domain Expertise, and Key Differentiators
Ozonetel's strengths lie in its comprehensive cloud communication services. The KooKoo platform empowers clients to build robust communication infrastructure, while CloudAgent delivers a versatile contact center solution. Noteworthy features include multi-channel support, IVR, dialer, and interaction intelligence. The company's AI-powered tools, such as Speech Analytics and Voice Bot Platform, showcase its commitment to innovation, providing a competitive edge in the market.
Ozonetel Communications Recent Developments
In the wake of a rapidly evolving digital landscape, Ozonetel has consistently been at the forefront of innovation. Recent highlights include the launch of a revolutionary WhatsApp Solution for call centers in August 2020, providing businesses with an efficient and responsive customer support channel. The introduction of an AI-powered Speech Analytics Dashboard in February 2020 has further solidified Ozonetel's commitment to real-time call analysis. These developments have significantly contributed to a remarkable surge in business growth, resulting in a doubling of the customer base over the last 12 months.
Ozonetel Communications Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Ozonetel Communications applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Ozonetel Communications and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified KOOKOO CloudAgent India, KOOKOO CloudAgent Global, KooKoo Platform, KOOKOO Trunk customers.
Ozonetel Communications Overview
6-3-1090/B, 1st Floor, Mayank Towers, Raj havan Road, Somajiguda
Hyderabad, x, 500082, India
91 1800 123 150 150
https://www.ozonetel.com/
Ownership: - x
Number of Employees: 230
Functional Markets: CRM,
Key Verticals: Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Manufacturing, Media, Oil and Gas, Chemicals, Professional Services, Retail,
Ozonetel Communications Key Enterprise and Cloud Applications
KOOKOO CloudAgent India, KOOKOO CloudAgent Global, KooKoo Platform, KOOKOO Trunk
Ozonetel Communications Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Ozonetel Communications Revenue Breakdown By Type, $M:
Ozonetel Communications Enterprise Applications Revenues By Functional Markets, $M:
Ozonetel Communications Enterprise Applications Revenues By Verticals, $M:
Ozonetel Communications Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Ozonetel Communications Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Ozonetel Communications Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Ozonetel Communications Customers
No. of Ozonetel Communications Customers: 5000
No. of Ozonetel Communications Enterprise Applications Customers: 2500
No. of Ozonetel Communications Cloud Customers: x
No. of Ozonetel Communications Cloud Subscribers: x
With over 5,000 organizations in 150+ countries utilizing Ozonetel's services, the company boasts an impressive clientele spanning various industries, including healthcare, retail, BFSI, education, real estate, and IT. Reference customers include Bigbasket, Zomato, DHFL, and more. This global reach positions Ozonetel as a key player in the international cloud communications arena.
Ozonetel Communications Market Opportunities, M&A and Geo Expansions
Ozonetel is well-positioned to capitalize on both horizontal and vertical market opportunities. The company's focus on Cloud, IoT, AI, and ML technologies aligns with the evolving industry trends. Expansion into new regions, coupled with a commitment to embracing emerging technologies, opens avenues for sustained growth and market leadership.
Ozonetel Communications Risks and Challenges
Despite robust growth, Ozonetel faces challenges, including internal operational risks and external market competition. As the industry evolves, go-to-market strategies must adapt to changing dynamics. Strategic positioning and continuous innovation will be pivotal in mitigating these risks.
Ozonetel Communications Ecosystem, Partners, Resellers and SI
Ozonetel's ecosystem is marked by seamless technology integrations and partnerships. The company's solutions work seamlessly with CRMs like SFDC, Zoho, Freshdesk, Zendesk, Kapture, Leadsquare, enhancing the value proposition for clients. Collaborations with System Integrators and Value Added Resellers contribute to network effects, expanding the reach and impact of Ozonetel's offerings.
Ozonetel Communications Cloud Infrastructure Insights
Subscribe to read more about:
- Ozonetel Communications Public Cloud and Infrastructure (IaaS)
- Ozonetel Communications Platform (PaaS)
- Ozonetel Communications Application Delivery
- Ozonetel Communications Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
https://www.appsruntheworld.com/About Ushttps://www.appsruntheworld.com/taxonomy
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