Pacific & Orient Berhad Strengths, Domain Expertise, and Key Differentiators
Pacific & Orient Berhad's strong focus on technology and innovation enables it to develop advanced software solutions for the insurance industry, enhancing operational efficiency and customer service. The company has also built a strong presence in Malaysia and internationally, with offices in Kuala Lumpur and the United States, indicating its global reach and ability to cater to diverse markets.
Pacific & Orient offers a comprehensive product suite that supports the entire insurance processing cycle, providing seamless end-to-end solutions. This capability distinguishes them from competitors, ensuring efficient operations for their clients. Additionally, their software enables agents to connect directly with principals, streamlining and accelerating insurance transactions.
Pacific & Orient specializes in financial services and IT, supported by a dedicated R&D team with deep domain expertise. By continuously exploring emerging technologies, they enhance existing systems and develop innovative solutions, ensuring they remain at the forefront of industry trends and evolving customer needs.
Pacific & Orient offers a comprehensive product portfolio tailored to optimize the operations of life and general insurance businesses. Their advanced software solutions streamline insurance processing and data management, enhancing operational efficiency and overall business performance.
Pacific & Orient Berhad Recent Developments
Pacific & Orient Berhad's recent re-designation of Dato' Dr. Zaha Rina Binti Zahari from Non-Independent and Non-Executive Chairman of the Risk Committee to Member of the Risk Committee reflects a strategic shift in governance. This change suggests a possible restructuring of the company's risk oversight framework, potentially aimed at enhancing risk management practices and aligning with evolving regulatory or market requirements.
Pacific & Orient demonstrates its commitment to technological leadership through a strong focus on research and development. By making significant R&D investments, the company ensures the delivery of cutting-edge software and services to its customers. Although specific revenue and profit figures are not available, Pacific & Orient's dedication to innovation and technological advancements strengthens its position for ongoing success in the insurance software industry.
Pacific & Orient Berhad Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Pacific & Orient Berhad applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Pacific & Orient Berhad and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified GBSEIS, INGENIUS, iAgent customers.
Pacific & Orient Berhad Overview
11th Floor , Wisma Bumi Raya No 10, Jalan Raja Laut
Kuala Lumpur, x, 50350, Malaysia
60 3 2698 5033
https://www.pacific-orient.com/
Ownership: - KLSE
Number of Employees: 406
Functional Markets: ERP Services and Operations,
Key Verticals: Banking and Financial Services, Insurance, Professional Services,
Pacific & Orient Berhad Key Enterprise and Cloud Applications
GBSEIS, INGENIUS, iAgent
Pacific & Orient Berhad Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Pacific & Orient Berhad Revenue Breakdown By Type, $M:
Pacific & Orient Berhad Enterprise Applications Revenues By Functional Markets, $M:
Pacific & Orient Berhad Enterprise Applications Revenues By Verticals, $M:
Pacific & Orient Berhad Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Pacific & Orient Berhad Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Pacific & Orient Berhad Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Pacific & Orient Berhad Customers
No. of Pacific & Orient Berhad Customers: x
No. of Pacific & Orient Berhad Enterprise Applications Customers: x
No. of Pacific & Orient Berhad Cloud Customers: x
No. of Pacific & Orient Berhad Cloud Subscribers: x
As of 2024, Pacific & Orient Berhad continues to serve a broad customer base across multiple regions, including Southeast Asia, North Asia, and the United States. The company operates in the insurance, financial services, and IT sectors, offering products that cater to insurance carriers, financial institutions, and technology service providers. While specific customer names are not publicly listed, Pacific & Orient’s ability to attract clients from diverse markets highlights its global reach and reputation in delivering insurance software solutions​.
Pacific & Orient Berhad Market Opportunities, M&A and Geo Expansions
In 2024, Pacific & Orient Berhad will have key opportunities for growth in its financial services and IT sectors. As Malaysia’s leading motorcycle insurer with a 40% market share, the company can expand its dominance through digital insurance solutions and broader market penetration. Additionally, its IT division, Pacific & Orient Global Technologies, has a strong presence in Malaysia, the U.S., and Thailand, positioning it for further international expansion. By leveraging digital transformation and enhancing service offerings, the company can strengthen its market position and drive long-term growth.
The insurance industry is experiencing increasing demand for software solutions that optimize processes, enhance customer experience, and improve operational efficiency. Pacific & Orient is well-positioned to capitalize on this trend by providing its comprehensive suite of insurance software solutions to companies looking to modernize and streamline their operations.
Pacific & Orient can enhance its market presence by targeting specific segments within the insurance industry, such as life insurance, property and casualty insurance, and specialty insurance. By developing tailored solutions to meet the unique needs of these sectors, the company can unlock new growth opportunities. Additionally, expanding into new regions presents a strategic avenue for strengthening its global footprint and further extending its industry influence.
Pacific & Orient Berhad Risks and Challenges
Fitch Ratings recently withdrew Pacific & Orient Insurance's "BBB-" Insurer Financial Strength (IFS) rating. While this does not imply a downgrade, it removes an external credit assessment that investors and stakeholders rely on. This could affect investor confidence and access to capital.
Pacific & Orient Insurance has been facing increasing competition from larger insurers, particularly in the motorcycle insurance segment. The entry of stronger players has resulted in a gradual decline in market share, which may continue to pressure its revenue streams.
In an era where nearly all digital solutions are cloud-connected, the absence of cloud-based software poses a risk to long-term success. To maintain its competitive edge, Pacific & Orient must continuously innovate and stay ahead of evolving market trends.
Pacific & Orient Berhad Ecosystem, Partners, Resellers and SI
Pacific & Orient partners with globally recognized companies to deliver integrated solutions that ensure seamless compatibility, efficient implementation, and minimal coordination for customers. By collaborating with industry leaders, the company enhances its ecosystem and strengthens its market position. Strategic alliances with system integrators and value-added resellers further enable Pacific & Orient to provide comprehensive insurance software solutions while fostering network effects across the industry.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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