Paymentus Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Paymentus Strengths, Domain Expertise, and Key Differentiators

Paymentus is leading provider of cloud-based billing and payment solutions, omni-channel platform that enables more than 2,500 billers across North America to offer secure, flexible, and consumer-friendly payment experiences. Its proprietary Instant Payment Network (IPN) is a key differentiator—connecting banks, fintechs, ERPs, and SaaS platforms with tens of thousands of billers to streamline billing, payments, and reconciliation at scale. With a strong foothold in high-value verticals such as utilities, government, insurance, financial services, and healthcare, Paymentus benefits from a diversified revenue base, high client retention, and expanding transaction volume.

Paymentus Recent Developments

In 2025, Paymentus entered into a collaboration with Oracle, reinforcing its commitment to transforming the utility billing and payment landscape. The full validation of Paymentus’ Instant Payment Platform (IPN) and Electronic Bill Presentment and Payment (EBPP) across Oracle’s Energy and Water Customer Information Systems (CIS) suite marks a key milestone. This integration improves the scalability and long-term sustainability of the platform for both cloud and on-premises environments. As utilities and municipalities modernize their customer engagement strategies, Paymentus’ robust, multi-channel payment capabilities—encompassing digital wallets, mobile, IVR, text, and crypto—stand out for their flexibility and breadth. By aligning with Oracle’s intelligent CIS and CX platforms, Paymentus is well-equipped to support next-generation customer service expectations, positioning itself as a key enabler in the digital transformation of utility and government payment infrastructures.

Paymentus Mergers and Acquisitions (M&A) Activities

Following Paymentus successful acquisitions of Payveris and Finovera in 2021, strengthened its presence in digital banking and consumer finance management. This moves Paymentus to deepen its integration with financial institutions and SaaS platforms, accelerate product innovation, and solidify its leadership in delivering seamless, omnichannel bill presentation and payment experiences.

Paymentus Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Paymentus applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Paymentus and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Instant Payment Network (IPN) customers.

Paymentus Key Enterprise and Cloud Applications

Instant Payment Network (IPN)

Paymentus Revenues, $M:

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Paymentus Direct vs Indirect sales

Paymentus Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Paymentus Customers

No. of Paymentus Customers: 2500

No. of Paymentus Enterprise Applications Customers: x

No. of Paymentus Cloud Customers: x

No. of Paymentus Cloud Subscribers: x

Paymentus serves 2,500 customer base across industries including utilities, financial services, insurance, government, telecommunications and healthcare. The company’s customers are located in regions such as North America, Canada, and India.

Notable customers include Grange Insurance, EPB, Montana-Dakota Utilities Co, City of Baltimore,Inland Cellular, Nashville Electric Service, City of Tallahassee Utilities, Metropolitan Utilities District, representing various industry sectors.

Paymentus Market Opportunities, M&A and Geo Expansions

Paymentus is exceptionally well-positioned to capitalize on several high-growth opportunities driven by accelerating digital transformation across essential service sectors. As demand for seamless, omni-channel payment solutions intensifies, Paymentus’ Instant Payment Network (IPN) offers a scalable and interoperable infrastructure that connects financial institutions, ERPs, fintechs, and SaaS platforms with a vast network of billers.

Paymentus Risks and Challenges

Paymentus faces several potential risks that could impact its future growth and operational stability. As the electronic bill payment landscape becomes increasingly competitive, Paymentus must navigate pricing pressures and evolving client expectations amid a crowded fintech ecosystem. The company’s continued reliance on key partnerships—especially its Instant Payment Network (IPN)—presents concentration risks, as any disruptions or shifts in partner strategy could materially affect transaction volume and revenue.

Paymentus Ecosystem, Partners, Resellers and SI

Paymentus is building a robust and future-ready ecosystem through a diversified go-to-market strategy that combines direct sales with a strong network of software, strategic, and reseller partnerships. Central to this strategy is the Instant Payment Network (IPN), which enables real-time, omni-channel bill presentment and payment capabilities. By integrating its platform into leading software products—such as Oracle’s enterprise solutions—Paymentus enhances the bill payment functionality for a broad base of enterprise clients.

Strategic alliances with major financial institutions like JPMorgan Chase and U.S. Bank not only extend its reach through referrals and joint sales efforts but also embed Paymentus solutions directly into banking platforms.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: