Pexip Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Pexip Strengths, Domain Expertise, and Key Differentiators

Pexip is a global technology company that delivers a video-first meeting platform. Their vision is to make virtual meetings even better than meeting in-person, by empowering people to see and engage with each other in a better way. Offering flexible deployment models; means a cloud-native platform provided as a service or deployed as a self-hosted solution either on-premises or in any cloud environment, all built on Pexip’s proprietary Infinity technology.

Pexip Recent Developments

In 2024, Pexip has launched Pexip Private AI, the world’s first self-hosted AI platform for video meetings, signaling a major evolution in secure, AI-driven communication technology. Built on NVIDIA’s advanced Riva SDK, Pexip Private AI enables organizations in highly regulated sectors—such as government, defense, finance, and healthcare—to benefit from live captioning and other AI features while maintaining complete data control and compliance. This innovation, integrated into the Pexip Infinity ecosystem, addresses the growing demand for privacy-centric AI solutions, enhancing data security, regulatory compliance, and operational autonomy for security-sensitive organizations.

In December 2023, Pexip introduced its Video Platform as a Service (VPaaS). This solution equips users with versatile tools and APIs, enabling the integration of video functionalities into any application or service. Notably, this development is tailored to cater to the requirements of regulated industries that prioritize privacy and stringent data control measures.

Pexip Mergers and Acquisitions (M&A) Activities

Pexip announced the acquisition of Skedify, a Belgium-based Software-as-a-Service customer engagement solution. The acquisition enables to provision of an end-to-end solution for business-to-consumer interactions in key vertical markets such as financial services and retail.

Pexip Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Pexip applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Pexip and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Pexip Infinity customers.

Pexip Key Enterprise and Cloud Applications

Pexip Infinity

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Pexip Direct vs Indirect sales

Pexip Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Pexip Customers

No. of Pexip Customers: 3000

No. of Pexip Enterprise Applications Customers: 3000

No. of Pexip Cloud Customers: x

No. of Pexip Cloud Subscribers: x

Pexip currently serves more than 3000 customers in 26 countries and 300 partners.

Their main focus is on large enterprise customers and they have 20% of the Global Fortune 50, and 15% of the Global 500 companies as customers, including the likes of GE and Accenture. In addition, Pexip has a range of public sector customers such as the US Veterans Affairs.

Pexip Market Opportunities, M&A and Geo Expansions

Pexip is reinforcing its commitment to telehealth with the launch of Pexip Health. Building on Pexip’s long-standing work in the healthcare space, Pexip Health allows healthcare providers to extend the reach of their practice by providing secure, easy-to-join video visits for patients from any device or location.

Pexip Risks and Challenges

Pexip’s reliance on channel partners for revenue generation presents a notable concentration risk, with the top ten partners accounting for approximately 40% of total revenue in 2024. Although no single partner exceeds 10% individually, dependency on a limited group could expose the company to volatility if key partners reduce engagement or shift alliances. Additionally, while Pexip benefits from a base of recurring revenue through time-limited software subscriptions and maintenance contracts, a significant portion of revenue derived from non-recurring sources such as third-party licenses and project-based services may impact revenue predictability and long-term financial stability.

The group is exposed to market risk, including, but not limited to, the following: access and ability to keep qualified employees; access to technology used in product development; ability to remain innovative; ability to execute on development schedules and secure customer contracts; protection of own patents and potential conflicts with third party patents; liquidity and access to funding; attractiveness of product platforms offered; ability to engage with and enter into contracts with partners; market perception of product platform; the relative competitiveness in the market, etc. The importance of each risk factor will likely change over time and depend on the market environment and relative competitiveness of the group.

Pexip Ecosystem, Partners, Resellers and SI

In 2025, Pexip’s strategic expansion of its partnership with Google marks a significant evolution of its ecosystem strength in the secure collaboration space. With the launch of Pexip Connect for Google Meet hardware, Pexip bridges a major interoperability gap, enabling seamless integration between Google Meet devices and third-party platforms like Microsoft Teams, Zoom, and Webex. This innovation simplifies cross-platform collaboration at the enterprise level, enhancing user experience with features like dual-screen support, HDMI presentation, and lobby bypass. By also making its full suite of software services available on the Google Marketplace, Pexip positions itself as a key enabler of flexible, secure, and device-agnostic communication ecosystems, reinforcing its appeal to large organizations navigating complex hybrid work environments.

In May 2023, Pexip announced a collaboration with Poly, an HP company. This collaboration aims to deliver a comprehensive suite of communication solutions tailored for privacy-conscious customers, encompassing both on-premises and cloud-based offerings.

In February 2021, Pexip announced a native integration with the electronic health record system, Epic. With a focus on providing an easy to use, secure system for patients and healthcare providers, the integration makes it simple to start a scheduled video meeting directly from the Epic interface MyChart, using any mobile device or browser.

Selling exclusively through channel partners and working closely with 300 channel partners to scale sales and marketing efforts and promote brand recognition globally. Focused heavily on channel enablement in 2019, including holding a large number of training and certification courses at Pexip Academy.

Pexip found success co-marketing and selling with ecosystem partners like Microsoft and Google, and are focused on building the Pexip brand and driving demand for offerings together. Pexip works closely with Microsoft to engage with Microsoft customers through sales calls, joint webinars, local roadshows, and trade shows such as Microsoft Ignite and Microsoft Inspire. Similarly, Pexip has worked closely with Google to commercialize a Google Hangouts Meet gateway solution. Pexip was the first to offer this and is currently the only vendor with a solution for this use case. Pexip is being invited to meet with Google customers in sales calls and through joint webinars, local roadshows, and trade shows such as Google Cloud Next. Google links to the Pexip website on its G Suite website and drives significant demand for Pexips interoperability solutions.

In October 2019 Pexip and Kinly, a leading specialist in implementing video collaboration solutions, have signed a global, long-term partnership agreement that enables Kinly to resell Pexip products and services to enterprise customers worldwide.

The two companies already experience strong growth in the video meetings space, with many large organizations already using Pexip solutions worldwide. Expanding the partnership, Kinly as a global player will ensure better availability of their Pexip offering across all their regions. Kinly will bring the Pexip service to market as “Pexip by Kinly”, with added customer value and services for meetings and rooms. For customers that require highly customizable solutions, Kinly will resell and provide Pexip Infinity on-premise, as well as the Kinly Cloud Room solutions, developed on top of the Pexip Infinity engine.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: