ProcessMaker Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

ProcessMaker Strengths, Domain Expertise, and Key Differentiators

In August 2024, ProcessMaker appointed Krishna Vallabhaneni as Chief Financial Officer to accelerate financial growth and strengthen its leadership in business process automation. With over 15 years of experience in high-growth tech companies, Vallabhaneni brings expertise in financial management and operational optimization. His proven track record will help drive ProcessMaker’s continued success and innovation, positioning the company for long-term value and expansion in the business process automation market.

ProcessMaker excels in delivering innovative enterprise business process management (BPM) solutions, specializing in its flagship low-code platform that empowers organizations to design and automate workflows with unmatched ease and customization. Known for its user-friendly interface and robust flexibility, ProcessMaker's BPM software is tailored to meet the needs of large enterprises seeking scalable, personalized solutions. In addition to its cutting-edge software, the company offers comprehensive customer support, training, and professional services, ensuring seamless implementation and continued optimization of business processes for clients across diverse industries.

ProcessMaker Recent Developments

In April 2025, ProcessMaker launched its Spring Release, introducing AI-powered features like RAG Collections for smarter automation, enhanced decision tables for complex rule handling, and VarFinder for faster, data-driven design. A new Chrome extension expands real-time data capture, while updates to templates, notifications, and UI streamline user experience—reinforcing ProcessMaker’s role in driving intelligent, analytics-first automation.

In March 2025, ProcessMaker and ARIS announced a strategic partnership to eliminate process blind spots through a combined task and process mining solution. By integrating ARIS’s process intelligence with ProcessMaker’s task mining capabilities, the collaboration delivers a data-driven approach to uncovering manual work hidden outside traditional systems—a key challenge as 51% of tasks remain manual, according to McKinsey. This partnership empowers organizations with end-to-end process visibility, enabling them to identify inefficiencies, reduce operational costs, and accelerate automation. With less than 10% visibility into most processes, this combined analytics solution equips businesses with actionable insights to drive smarter, AI-ready operations across industries.

In June 2024, ProcessMaker partnered with Lucid Software to fuse visual collaboration with intelligent automation, streamlining the journey from process design to execution. Through this integration, users can seamlessly convert Lucidchart’s visually mapped workflows into fully automated processes within ProcessMaker—automatically generating forms, scripts, and connectors with a single click. This unified platform bridges the gap between business analysts and IT teams, accelerating time-to-value, improving data accuracy, and enabling marketing and operations leaders to scale process automation with precision. The collaboration reflects a joint commitment to transforming process management into a faster, more collaborative, and insight-driven discipline.

ProcessMaker Mergers and Acquisitions (M&A) Activities

In April 2024, ProcessMaker acquired Finnish process intelligence innovator Workfellow, bolstering its analytics-driven automation capabilities. By integrating Workfellow’s advanced task and process mining technology, ProcessMaker now delivers deeper operational visibility and data-backed insights—empowering organizations to identify inefficiencies, optimize workflows, and drive smarter, AI-enhanced business decisions across their digital ecosystems.

In September 2022, ProcessMaker expanded its intelligent automation capabilities by acquiring Doculayer, an Amsterdam-based leader in Intelligent Document Processing (IDP). Doculayer’s AI-driven technology enhances ProcessMaker's ability to automate the extraction and classification of data from both structured and unstructured documents, such as emails, images, and chats. This acquisition allows ProcessMaker to offer more advanced, analytics-driven solutions for automating complex, document-centric processes, helping businesses streamline operations and improve decision-making.

ProcessMaker Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ProcessMaker applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ProcessMaker and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ProcessMaker BPM, ProcessMaker IDP customers.

ProcessMaker Key Enterprise and Cloud Applications

ProcessMaker BPM, ProcessMaker IDP

ProcessMaker Revenues, $M:

ProcessMaker Revenue Breakdown By Type, $M:

ProcessMaker Enterprise Applications Revenues By Functional Markets, $M:

ProcessMaker Enterprise Applications Revenues By Verticals, $M:

ProcessMaker Revenues By Region, $M

ProcessMaker Direct vs Indirect sales

ProcessMaker Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified ProcessMaker Customers

No. of ProcessMaker Customers: 350

No. of ProcessMaker Enterprise Applications Customers: x

No. of ProcessMaker Cloud Customers: x

No. of ProcessMaker Cloud Subscribers: 300000

ProcessMaker serves a diverse and impressive roster of global clients across various industries, including top organizations such as Adecco Colombia, Access Bank, Valeo, Telefonica, and Lenovo. Its client base spans sectors from finance and healthcare to government and manufacturing, showcasing the platform's versatility and ability to deliver tailored business process automation solutions. Other notable clients include California Resources Corporation, Maury, Donelly & Parr, Inc., Invex Banco, and the Peruvian Ministry of Housing, among many others. This broad customer spectrum underscores ProcessMaker’s ability to drive operational efficiency and innovation for businesses worldwide.

ProcessMaker Market Opportunities, M&A and Geo Expansions

ProcessMaker is reshaping the IT landscape with its AI-powered innovations, providing businesses with the critical tools needed to excel in today’s complex digital environment. By leveraging advanced automation and seamlessly integrating Cloud, IoT, AI, and ML technologies, ProcessMaker enables organizations to optimize operations, enhance efficiency, and drive continuous improvement. In an increasingly interconnected world, this forward-thinking approach isn’t just a competitive edge—it’s essential for businesses looking to stay ahead and achieve sustainable growth.

ProcessMaker Risks and Challenges

In the coming years, ProcessMaker faces risks such as integrating with legacy systems, ensuring scalability, and maintaining security and compliance. Additionally, managing employee adoption of new technologies and proving ROI for automation investments will be crucial. Effectively addressing these challenges will be key to sustaining growth and market leadership.

ProcessMaker Ecosystem, Partners, Resellers and SI

ProcessMaker’s ecosystem is built on seamless integration of advanced technologies like AI, Cloud, IoT, and ML, empowering businesses to automate and optimize their operations. By collaborating with industry leaders and leveraging a flexible, low-code platform, ProcessMaker creates a comprehensive environment where organizations can design, automate, and continuously improve their processes with efficiency and scalability. This interconnected ecosystem fosters innovation, driving operational excellence and enabling businesses to stay competitive in an ever-evolving digital landscape.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: