Ramco Systems Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

Ramco Systems Strengths, Domain Expertise, and Key Differentiators

In 2021, Ramco Global Payroll launched Self Explaining Payslip and expanded its coverage to 60+ countries on its own platform and 100+ countries through partner networks.

In 2021, Ramco Global Payroll introduced a Self-Explaining Payslip and expanded its reach to cover more than 60 countries on its proprietary platform and over 100 countries through partner networks. On the Aviation front, Ramco established a wholly-owned subsidiary in the United States, focusing on the defense sector. Globally, Ramco Aviation secured significant deals, implementing solutions across various organizations and renewing connections with existing clients. The AI and ML-driven solution played a crucial role in processing PDF-based OEM and customer documents, enhancing shopfloor digitization, identifying discrepancies, providing auto suggestions for aircraft parts, and more.

The benefits resulting from Ramco's research and development efforts are outlined as follows: Universal Fetch Engine (UFE) & Universal Personalization Engine (UPE): Following their launch last year, the R&D team has dedicated substantial time and effort to enhance these features using the latest technological stacks. UFE facilitates quick data retrieval and inquiries, especially through APIs, offering a faster way to build and consume data. The Universal Personalization Engine is increasingly adopted for various procurement activities, providing personalized data defaulting and simplifying data entry; Zero UI: i. Approvals: This year, numerous new transactions were included in the multi-level approval coverage with mail and actions. ii. Chatbots: Bot-driven conversational flows were expanded to cover supplier self-service, purchase request, and work request functions; Building API Stacks: Ramco continues to develop its standard API library, viewing APIs as a versatile framework to scale up the application and facilitate multi-channel integration, whether through bots, email, or mobile interfaces.

Ramco Systems Recent Developments

Ramco Systems deployed its latest Aviation Suite V5.9 at AI Engineering Services Limited (AIESL). AIESL, recognized as the largest DGCA-approved Maintenance, Repair, and Overhaul (MRO) facility in India, functions as a comprehensive one-stop solution for engineering needs at major airports across India, including Delhi, Mumbai, Hyderabad, Thiruvananthapuram, Kolkata, Nagpur, and more.

In 2021, Ramco added several innovative features using Ramco’s underlying AI & ML platform, such as anomaly detection and providing smart suggestions, data defaulting using Ramco’s Personalization Engine to minimize manual data entry, thus reducing manual errors & increasing throughput, zero UI features like Chatbots, smart adaptive forms, real-time alerts, interactive dashboards and voice recognition and voice-enabled transaction processing. Also added enhanced hubs (for the heavy-duty users, to get all the work done in one place), extensive addition of APIs during the last year to enable Application, Channel and Device independence of the user interface.

Microsoft and Ramco Systems made the launch of Ramco Global Payroll Software on Microsoft Dynamics 365 thus bringing a powerful combination of Talent and Payroll on a unified platform infused with Microsoft AI capabilities around Chatbots and Facial recognition. With this launch, organizations can benefit from a holistic HR offering which covers Dynamics 365 Talent and Ramco Payroll across 45+ countries in Asia, Middle East, Africa, Australia & New Zealand.

In the ERP business, Ramco rolled out important features like anomaly detection, a real-time personalization engine and smart features for reducing data entry by up to 90%. In the logistics business, they extended functionality to hubs, rail freight, and also addressed the logistics boom driven by e-commerce. In the HRP business, Ramco introduced several features to enhance employee engagement that includes Self-Explaining Payslip to cut down HR Support cost significantly and self-configuring Payroll leveraging AI & ML capabilities.

While Ramco Payroll covers the statutory and regulatory requirements across 50+ countries, they will be embarking on a journey to cover the regulatory requirements of 62+ countries in the upcoming year, with a specific focus on covering countries in Europe. The aviation business introduced a host of solutions under Inventory Technical Management services enabling inventory pooling amongst customers to reduce inventory holding costs and allow for loan/exchange of expensive aviation parts (rotables), the visual drag & drop planning and scheduling tools, and flight ops module with manufacturing capabilities to address customer needs holistically.

Despite the industry challenges during the pandemic, the AAD business had a significant contribution this year with further inroads into the US Defense segment, onboarding one of Europe’s largest MROs and making a mark in emerging market segments through early wins in Unmanned Aerial Vehicles (UAV) & Drone segment. This was augmented with several successful customer go-lives during the year.

Ramco Systems Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Ramco Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Ramco Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Ramco ERP, Ramco HCM, Ramco Aviation, Ramco Logistics, Ramco MRO customers.

Ramco Systems Key Enterprise and Cloud Applications

Ramco ERP, Ramco HCM, Ramco Aviation, Ramco Logistics, Ramco MRO

Ramco Systems Revenues, $M:

Ramco Systems Revenue Breakdown By Type, $M:

Ramco Systems Enterprise Applications Revenues By Functional Markets, $M:

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Ramco Systems Revenues By Region, $M

Ramco Systems Direct vs Indirect sales

Ramco Systems Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Ramco Systems Customers

No. of Ramco Systems Customers: 1000

No. of Ramco Systems Enterprise Applications Customers: 1000

No. of Ramco Systems Cloud Customers: x

No. of Ramco Systems Cloud Subscribers: x

Ramco HR with Global Payroll offers comprehensive features, including chatbots, voice, and facial recognition-based workforce management, catering to a clientele of over 500 clients globally. Noteworthy recent additions to our Human Capital Management (HCM) sector include Classic Fashion Apparel Industry Ltd. Co., Halliburton, Averda, Herfy Food Services Co., and others.

In the Asia region, HCM with Global Payroll has gained significant traction, while Ramco Logistics has made steady progress with its ERP Logistics Suite. This success is evident from partnering with leading entities like Malaysia’s Nationwide Logistics and the Philippines' AAI Logistics. Ramco ERP boasts a customer base of over 1000 clients with 15000 users.

In the Aviation sector, Ramco Aviation Software is relied upon by over 22,000 users for managing 4,000 aircraft globally. Recent wins include Aero Contractors Company of Nigeria Limited, Hong Kong Aircraft Engineering Company Limited (HAECO Group), China Aircraft Services Limited, Life Flight Network, and others.

Cloud customers span diverse industries, such as Norske Skog Australasia, DHFL Pramerica Life Insurance (DPLI), FreshFood Management Services (FreshFood), Sharaf DG, Engsol, DaarYaas Group, Al Shabab Club, Blue Nile Mashreq Bank, and Nesma. On-premise and Cloud clients include Malaysia Airlines, Cobham Aviation Services, Air Methods, Emirates Air, GoAir, Air Tahiti, Caribbean Airlines, Hevilift, Astra Airlines, Dabur India, Delhi Duty Free, and many others.

Ramco Systems Market Opportunities, M&A and Geo Expansions

In 2023, Deloitte and Ramco Systems Limited have collaborated to offer an all-encompassing payroll solution across more than 150 countries via a unified platform. This partnership integrates Ramco's advanced payroll platform with Deloitte's specialized advisory and managed services. The joint effort emphasizes delivering operational services, ensuring compliance, and providing a cohesive user experience. Organizations stand to gain from reduced risks through seamless integration, accelerated delivery, performance optimization, and improved visibility. The objective is to empower businesses with continuous, self-sustained governance, promoting efficiency, scalability, and innovation in the digital realm.

Businesses all over the world are continuously striving to optimise their business processes in order to increase operational efficiency while controlling operating costs. The organizations are now focussing on a technological breakthrough that can lead to a centralized solution to manage a variety of business processes and drive efficiency. This necessitates the need for a new-age ERP that understands the businesses as well as the sector-specific processes. This new-age ERP would not be a ‘one-size-fits-all ERP’, but a more extensive, personalised, user-friendly application that addresses the dynamic needs of organizations. With the growth of new technologies, customers are looking forward to seamlessly integrating their businesses by potentially reshaping the ERP landscape and demanding higher personalization.

The multi-country payroll solutions market is expected to witness an annual growth of 17%. Ramco will continue with its strategy to expand its reach, by partnering with in-country providers in countries where it does not yet have statutory. With on-demand pay, and flexi-pay becoming need of the hour, Ramco Systems will benefit from the partnerships with Fintech companies in India and Australia. It will further enable Ramco Systems’ client base to leverage various financial wellness benefits such as earned wage access, salary advances and personal loans through an easy-to-use platform leading to higher employee satisfaction and strong retention rates. Ramco envisions to be a de-facto standard and a global leader in offering payroll solutions and services.

The logistics industry is well poised for consistent growth and modernization. There is a strong demand for new technologies that provide opportunities to more efficiently manage the movement and storage of goods, improve visibility and achieve on-time delivery. Businesses in the aviation industry are increasingly adopting new technology to streamline and optimize processes across the organization, reduce turnaround time (TAT) of aircraft maintenance, improve operational efficiency through migration to paperless operations, and improve overall aircraft availability and mission readiness. Ramco’s strategic priorities going ahead will be the third party MRO, Defense, Heli, eVTOL and UAS segments.

Ramco Systems Risks and Challenges

Despite experiencing a 39% surge in order bookings compared to 2022, Ramco's overall revenue continues to decline, primarily attributable to the subdued order booking figures in 2021.

Ramco Systems Ecosystem, Partners, Resellers and SI

The Ramco partner ecosystem includes Platform Partners, Technology and Solution Partners and Business Partner. Ramco Platform Partners are: Deloitte, EY and KPMG. Technology and Solution Partners are: Microsoft, Amazon Web Services, Qlik, SumTotal, Cornerstone And Alcolizer. Business Partners are: Fujitsu, NTT, Mazars, Hitachi, currencytransfer.com, BirlaSoft, Tech Mahindra, TATA Consultancy Services and Infosys.

Ramco Systems Cloud Infrastructure Insights

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Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: