RapidDeploy Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

RapidDeploy Strengths, Domain Expertise, and Key Differentiators

RapidDeploy Cloud Aided Dispatch leverages advanced telematics and a web-based HTML5 interface to deliver a fully cloud-hosted ecosystem, giving users real-time control over their operations. The platform enhances situational awareness through AI-driven predictive and prescriptive analytics, using both historical and live emergency data to generate actionable insights.

RapidDeploy Recent Developments

RapidDeploy’s 82% year-over-year revenue growth to $20.1 million in 2024 underscores strong market traction and growing demand for cloud-native public safety solutions. With its reach expanding to over 1,600 PSAPs across 24 states, the company is solidifying its leadership in the NG911 ecosystem. Recent executive promotions further reflect a deliberate strategy to scale operations and drive sustained revenue growth.

In August 2023, RapidDeploy, a leader in cloud-native Public Safety solutions, launched Lightning, a mobile app that delivers 911 call data straight to first responders' devices.

In June 2023, the company introduced RapidONE, a web-based call handling solution tailored for hybrid work environments.

RapidDeploy Mergers and Acquisitions (M&A) Activities

In February 2025, Motorola Solutions acquired RapidDeploy, a cloud-based 911 solutions provider, with plans to maintain its operations in the near term and integrate its technology over time. The move strengthens Motorola’s command-center portfolio and builds on previous collaborations between RapidDeploy and the Rave Mobile Safety unit, co-founded by Motorola’s SVP Todd Piett, who expressed strong support for the acquisition.

RapidDeploy Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying RapidDeploy applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of RapidDeploy and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Eclipse Analytics, Radius Mapping, Lightning customers.

RapidDeploy Key Enterprise and Cloud Applications

Eclipse Analytics, Radius Mapping, Lightning

RapidDeploy Revenues, $M:

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RapidDeploy Direct vs Indirect sales

RapidDeploy Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified RapidDeploy Customers

No. of RapidDeploy Customers: 1600

No. of RapidDeploy Enterprise Applications Customers: 1600

No. of RapidDeploy Cloud Customers: 1600

No. of RapidDeploy Cloud Subscribers: x

RapidDeploy provides innovative solutions to help public safety officials reduce emergency response times. With a customer base of over 1,600, RapidDeploy is now partnering with the state of Kansas as its first statewide adopter of the Lightning platform. This powerful tool will enable seamless data sharing among state and local agencies, giving more than 100 911 centers and 24,000 first responders real-time access to critical, life-saving information to support their response efforts.

RapidDeploy Market Opportunities, M&A and Geo Expansions

RapidDeploy’s integration with Motorola Solutions positions the company to significantly extend its market presence, both in the U.S. and globally. As demand accelerates for Next Generation 911 (NG911) systems, this partnership enhances RapidDeploy’s ability to meet agency needs for scalable, cloud-native emergency response solutions. It also signals strong alignment with industry trends toward interoperability and digital transformation in public safety.

In January 2023, RapidDeploy secured $34 million in growth capital, with the funding round led by Edison Partners. The round also received continued support from existing financial and strategic investors, including GreatPoint Ventures, Morpheus Ventures, GM Ventures, Ericsson Ventures, Tao Capital Partners, Clearvision Ventures, Tau Ventures, and NedBank CIB, among others. This latest investment brings RapidDeploy’s total capital raised to $87 million since its founding in 2013.

RapidDeploy Risks and Challenges

The recent appointment of key executives, including a new Chief Revenue Officer (CRO) and Chief Financial Officer (CFO), marks a significant moment for RapidDeploy. Leadership changes can influence several critical areas, including strategic direction, employee morale, operational continuity, customer engagement, investor confidence, cultural fit, and potential execution risks.

RapidDeploy Ecosystem, Partners, Resellers and SI

RapidDeploy’s expanded partnership with DATAMARK marks a meaningful step forward in advancing NG911 capabilities through the integration of DATAMARK’s INSIDE indoor mapping solution into the Radius Mapping platform. This move enhances situational awareness by delivering precise indoor location data to 911 centers and first responders. It reflects a growing industry focus on geospatial intelligence as a critical component of next-generation emergency response systems.

ZeroEyes has partnered with RapidDeploy, a cloud-native public safety provider. This strategic alliance will deliver real-time, actionable intelligence to Emergency Communication Centers and responders, enhancing response speed and effectiveness during gun-related incidents, starting with K-12 schools. The partnership reflects a broader industry trend toward integrated, AI-powered public safety solutions.

RapidDeploy’s cloud-native platform seamlessly connects a carefully vetted network of partners and applications, integrating millions of data points to deliver critical, life-saving information. This enables telecommunicators, first responders, and 911 agencies to efficiently access the right information at the right time and place, powered by integrations with an ever-growing ecosystem of essential systems and tools.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: