RapidSOS Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

RapidSOS Strengths, Domain Expertise, and Key Differentiators

RapidSOS demonstrates significant strengths through its unique position at the intersection of consumer technology and public safety. Its core capability—seamlessly connecting real-time data from connected devices to emergency services—gives it a critical edge in enhancing response times and decision-making during crises. By forging strong partnerships with both tech innovators and the public safety community, RapidSOS is not only transforming emergency response but also pioneering predictive and preemptive safety technologies.

RapidSOS Recent Developments

Strategic investment and technology integrations between Honeywell and RapidSOS, recognizing their potential to modernize and digitize public safety communications. The collaboration aims to address legacy technology challenges in emergency response, enhancing the speed and accuracy of information transmission between Honeywell's Connected Life Safety System and RapidSOS, ultimately improving the effectiveness of communication with emergency centers and 911 agencies.

RapidSOS introduced the RapidSOS Partner Network, a community of RapidSOS Ready public safety software companies that deliver their product offerings through the RapidSOS Portal, a solution for Emergency Communication Centers (ECCs) that provides critical data to 911 and first responders. By doing so, ECCs across the United States, Mexico, and Canada are able to unify multiple public safety tools and resources into one platform.

RapidSOS partnered with Avaya and 911 Secure launched device location discovery capabilities. Avaya IX Workplace unified communications solutions for the enterprise can deliver emergency data to public safety agencies through an integration with 911 Secure SENTRY and RapidSOS.

RapidSOS Mergers and Acquisitions (M&A) Activities

In 2024, RapidSOS’s acquisition of eDispatches marks a strategic expansion of its intelligent safety ecosystem, reinforcing its mission to deliver comprehensive, real-time data to all layers of emergency response. This move follows the company’s earlier acquisition of IamResponding in 2022, signaling a deliberate push to extend mission-critical situational awareness beyond 911 centers to field responders on the ground. By integrating eDispatches’ advanced communication capabilities—designed to overcome limitations of traditional paging systems—RapidSOS enhances its value proposition for public safety agencies, enabling faster, more informed decision-making in critical moments.

RapidSOS Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying RapidSOS applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of RapidSOS and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified RapidSOS Clearinghouse customers.

RapidSOS Key Enterprise and Cloud Applications

RapidSOS Clearinghouse

RapidSOS Revenues, $M:

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RapidSOS Enterprise Applications Revenues By Functional Markets, $M:

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RapidSOS Direct vs Indirect sales

RapidSOS Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified RapidSOS Customers

No. of RapidSOS Customers: 5700

No. of RapidSOS Enterprise Applications Customers: x

No. of RapidSOS Cloud Customers: x

No. of RapidSOS Cloud Subscribers: 15000

RapidSOS technology connects more than 250 million Americans to 3,500+ local public safety agencies. RapidSOS helps first responders manage more than 150 million emergency calls annually.

RapidSOS Market Opportunities, M&A and Geo Expansions

In 2024, RapidSOS is poised for significant future growth, driven by a robust $150 million funding round led by BlackRock and a rapidly expanding ecosystem of connected devices and enterprise partners. The company’s Intelligent Safety platform, which processed over 3 billion data feeds and supported 171 million emergencies in 2023 alone, positions it at the forefront of next-generation emergency response. With coverage across 99% of the U.S. population and partnerships spanning over 200 major organizations, RapidSOS is uniquely positioned to capitalize on rising global demand for integrated safety solutions.

RapidSOS closing a $75 million financing round, highlighting its total capital raised exceeding $250 million. With a decade of development and collaboration with first responders, RapidSOS offers a comprehensive safety platform, providing professional monitoring, voice, and data connectivity for numerous tech companies, public safety software vendors, and first responder agencies globally, demonstrating its integral role in enhancing community safety.

RapidSOS Risks and Challenges

Expanding sales outside United States will be a challenge for RapidSOS.

RapidSOS Ecosystem, Partners, Resellers and SI

In 2024, RapidSOS is significantly strengthening its ecosystem through its strategic partnership with FocusPoint International, creating a more comprehensive, global safety network. This collaboration extends RapidSOS’s reach beyond traditional cellular boundaries by integrating satellite communication capabilities and leveraging FocusPoint’s Overwatch x Rescue service for emergency coordination in remote or off-grid areas. With access to data from over 540 million connected devices and support from more than 1 million emergency responders, RapidSOS is enhancing its platform's resilience and versatility.

RapidSOS partners with every major public safety technology provider to make data from the RapidSOS Clearinghouse available in your CPE, CAD, and mapping technology. Supplemental connected device data from RapidSOS appears automatically within your telecommunicators’ existing dashboards.

RapidSOS has partnered with Motorola to work together to increase the data available to public safety agencies and first responders, providing critical information to accelerate response times and improve emergency outcomes. With RapidSOS, third-party data collected by smartphones, connected cars, wearables and other connected devices will flow through Motorola Solutions’ emergency response systems.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: