Shiji Group Strengths, Domain Expertise, and Key Differentiators
Shiji is a global technology company committed to delivering innovative, end-to-end solutions for the hospitality industry, empowering hoteliers to operate seamlessly around the clock. Powered by the Shiji Platform—the industry’s only truly global hotel technology ecosystem—Shiji’s comprehensive suite of cloud-based solutions spans property management, point-of-sale, guest engagement, distribution, payments, and data intelligence.
Serving over 91,000 hotels worldwide, including many of the world’s most prominent hotel brands, Shiji supports the industry's continuous demands with technology designed for performance, reliability, and scale. With a global team of more than 5,000 professionals, Shiji is a trusted partner to leading hospitality companies, providing technology that operates as tirelessly as the industry it serves.
While Shiji’s core focus remains on hospitality, the company also supports select clients in the food service, retail, and entertainment sectors across various regions.
Shiji Group Recent Developments
In March 2025, Shiji unveiled a comprehensive corporate rebrand, bringing its diverse portfolio of products under a unified brand architecture. This strategic transformation reflects Shiji’s evolution into a global technology leader and reinforces its dedication to serving as a trusted, round-the-clock partner to the hospitality industry.
Originally established as an IT services provider, Shiji has grown into an innovative technology powerhouse, delivering integrated solutions across property management, point-of-sale, reputation management, distribution, payments, and guest engagement. Through a series of strategic acquisitions, the company has successfully consolidated best-in-class offerings under the Shiji brand, streamlining its value proposition and enhancing customer experience.
Shiji Group Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Shiji Group applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Shiji Group and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Daylight PMS, Reviewpro Reputation, Meridian Experiences, Iceportal Content, Horizon Distribution, Infrasys POS customers.
Shiji Group Overview
Fuxing Road Jia No. 65, Haidian District
Beijing, x, 100036, China
86-010-59325388
https://www.shijigroup.com/
Ownership: - 002153.SZ
Number of Employees: 5048
Functional Markets: Analytics and BI, ERP Financial, ERP Services and Operations,
Key Verticals: Leisure and Hospitality, Retail,
Shiji Group Key Enterprise and Cloud Applications
Daylight PMS, Reviewpro Reputation, Meridian Experiences, Iceportal Content, Horizon Distribution, Infrasys POS
Shiji Group Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Shiji Group Revenue Breakdown By Type, $M:
Shiji Group Enterprise Applications Revenues By Functional Markets, $M:
Shiji Group Enterprise Applications Revenues By Verticals, $M:
Shiji Group Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Shiji Group Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Shiji Group Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Shiji Group Customers
No. of Shiji Group Customers: 91000
No. of Shiji Group Enterprise Applications Customers: 91000
No. of Shiji Group Cloud Customers: x
No. of Shiji Group Cloud Subscribers: x
Shiji Group, encompassing over 80 subsidiaries and brands, delivers advanced technology solutions to a global clientele, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets worldwide.
Shiji Group continues to expand its global footprint with notable recent client partnerships, including Sunborn London, Jannah Hotels & Resorts, Alejandra Pueblita, Seda Hotels, Chatrium Hospitality, and Ruby Molly Hotel Dublin. These collaborations underscore Shiji's commitment to delivering innovative technology solutions that enhance operational efficiency and guest experiences across the hospitality industry.
Shiji Group Market Opportunities, M&A and Geo Expansions
In September 2024, Shiji launched a major enhancement to its enterprise platform with the introduction of the Single Guest Profile, further advancing the Shiji Enterprise Platform’s vision for customers worldwide. This feature enables seamless management of guest information across multiple properties within a hotel brand or group. By consolidating guest preferences, consumption patterns, and behavioral data, it ensures that this information is accessible across all properties, both locally and globally. This functionality not only enhances the personalization of the guest experience but also drives operational efficiency by providing hotel staff with a comprehensive 360-degree view of each guest.
Shiji Group Risks and Challenges
Shiji's recent rebranding and unification of its product suite aim to streamline its offerings; however, ensuring seamless integration across diverse systems remains a complex endeavor. The company acknowledges that outdated and fragmented technology stacks have previously hindered growth and innovation, emphasizing the importance of embracing modern Enterprise Platform Solutions to stay competitive.
Shiji Group Ecosystem, Partners, Resellers and SI
​In February 2025, Shiji Group expanded its presence in Mexico by opening a new office in Mexico City and appointing Alejandra Pueblita as Country Manager. This strategic move underscores Shiji’s commitment to supporting Mexico’s growing hospitality sector with innovative technology solutions and dedicated local expertise.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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