ShipMonk Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

ShipMonk Strengths, Domain Expertise, and Key Differentiators

ShipMonk empowers ecommerce companies to concentrate on brand building and attaining significant growth by offering groundbreaking omnichannel fulfillment services alongside comprehensive order, inventory, and shipping management software. Since its establishment in 2014, ShipMonk has remained committed to a single guiding principle: aiding ecommerce enterprises in their expansion through technology-driven fulfillment solutions. These solutions liberate business owners to dedicate more time to the aspects of their business that hold the greatest importance.

ShipMonk Recent Developments

Following the $290 million investment in December 2020, ShipMonk raised another investment of $65 million from Periphas Capital. ShipMonk’s total funding now exceeds $365 million, including previous funding from Summit Partners SJF Ventures, Grotech Ventures, and Supply Chain Ventures. The funding announcement comes as ShipMonk accelerates its national and international expansion to support more customers with new locations, expanded carrier partnerships, and technology enhancements to its platform.

ShipMonk Mergers and Acquisitions (M&A) Activities

In January 2022 ShipMonk acquired Ruby Has Fulfillment, a leading third-party logistics (3PL) technology company. The acquisition furthers ShipMonk’s efforts to expand operations throughout the United States and internationally to Canada and the U.K. and deepens enterprise-class fulfillment capabilities to serve growing direct-to-consumer (DTC) brands.

With the Ruby Has acquisition, ShipMonk adds Eight fulfillment centers spanning New York, Nevada, New Jersey, Kentucky, California, Canada, and the U.K. With ShipMonk’s existing locations in Florida, California, Pennsylvania, and Mexico, ShipMonk currently operates 11 distribution centers. Over 1.3 million square feet of warehouse space, bringing ShipMonk’s global footprint to more than 2.4 million square feet. More than 700 new employees. ShipMonk’s workforce has more than doubled since January 2021, including 3,000+ employees, providing stability in an otherwise challenging supply chain and warehouse environment with ongoing labor shortages. Complete North American reach from Canada to the U.S. and Mexico, with best-in-class, affordable 2-day shipping service for all domestic zones. Goods Manufacturing Process (GMP) compliance-ready, with sites registered as FDA food facilities, medical device facility classes 1 and 2, and wholesale food licensed operations. Expanded customer support that includes dedicated client success managers, on-site teams, and proven process for responsiveness and quality service, including a new ticketing system, quarterly reviews, advisory councils, as well as B2B and larger client support. Dedicated fulfillment solutions allow for more advanced brand guidelines and value-added services like engraving, embroidery, etching, and returns refurbishment. Fulfillment automation and robotics systems that have successfully proven cost and velocity efficiency.

ShipMonk Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ShipMonk applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ShipMonk and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ShipMonk customers.

ShipMonk Key Enterprise and Cloud Applications

ShipMonk

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ShipMonk Direct vs Indirect sales

ShipMonk Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified ShipMonk Customers

No. of ShipMonk Customers: 2000

No. of ShipMonk Enterprise Applications Customers: 2000

No. of ShipMonk Cloud Customers: 2000

No. of ShipMonk Cloud Subscribers: x

ShipMonk serves a growing roster of more than 2,000 B2C businesses, including BrüMate, Liquid IV, FEAT, and Glamnetic. Ruby Has’ robust client base, including Brooklinen, The Ridge, and Overtime, expands Shipmonk’s client roster in service of both larger enterprises as well as established B2B brands.

ShipMonk Market Opportunities, M&A and Geo Expansions

Over the last 18 months, ShipMonk has secured an impressive $355 million in funding, earmarked to propel its expansion efforts. This significant investment has contributed to ShipMonk achieving an estimated valuation of $1 billion.

ShipMonk Risks and Challenges

Expanding in emerging markets across Europe is a challenge for Shipmonk.

ShipMonk Ecosystem, Partners, Resellers and SI

In June 2022 ShipMonk launched a new strategic partnership and direct integration with Gorgias, a leading help desk platform for high-growth eCommerce brands. This partnership is designed to provide a fully integrated software and fulfillment platform with customer service solutions, focusing on complete transparency and ease of use for both the client and end consumer. Leveraging both ShipMonk’s 3PL platform with Gorgias’ support platform, the combined offering helps merchants optimize critical aspects of operations. These include internal bandwidth spent on support cases, transparency into warehouse activities, and visibility throughout the entire customer journey.

ShipMonk Cloud Infrastructure Insights

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• ShipMonk Public Cloud and Infrastructure (IaaS)
• ShipMonk Platform (PaaS)
• ShipMonk Application Delivery
• ShipMonk Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: