SmartLinx Solutions Strengths, Domain Expertise, and Key Differentiators
SmartLinx is a provider of comprehensive workforce and human capital management software solutions, specifically designed for skilled nursing, senior living, and post-acute care organizations. The company's robust platform enables providers to effectively manage their workforce by leveraging real-time data, resulting in enhanced care quality, improved reimbursement outcomes, and cost savings through the reduction of overstaffing and excessive overtime. Additionally, SmartLinx ensures compliance with regulatory requirements. Its full suite of solutions includes talent acquisition and onboarding, human resources, benefits and payroll, time and attendance, scheduling, compliance, and business analytics.
SmartLinx Solutions Recent Developments
Over the years, SmartLinx has experienced significant revenue growth and profitability, establishing itself as a preferred provider for skilled nursing, senior living, and post-acute care organizations. A key milestone in the company's growth was the introduction of the SmartLinx Message Center, an SMS platform designed to enable real-time, two-way communication with employees, further enhancing its suite of offerings.
SmartLinx Solutions Mergers and Acquisitions (M&A) Activities
In March 2025, SmartLinx acquired Bektek, a comprehensive provider of human resource systems. This strategic acquisition leverages the combined expertise of both organizations to further strengthen SmartLinx’s position as a market leader in senior care workforce solutions. The integration is expected to accelerate growth and innovation by enhancing product functionality, advancing research and development, and reinforcing the company’s commitment to exceptional customer support.
SmartLinx Solutions Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SmartLinx Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SmartLinx Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SmartLinx Schedule Optimizer, SmartLinx Time & Attendance, SmartLinx Human Resources, SmartLinx Payroll, SmartLinx Applicant Tracker, SmartLinx Benefits, SmartLinx Go customers.
SmartLinx Solutions Overview
2 University Plaza Dr, Suite 610
Hackensack, NJ, 7601, United States
1 877-501-1310
https://www.smartlinx.com/
Ownership: - x
Number of Employees: 150
Functional Markets: HCM,
Key Verticals: Healthcare,
SmartLinx Solutions Key Enterprise and Cloud Applications
SmartLinx Schedule Optimizer, SmartLinx Time & Attendance, SmartLinx Human Resources, SmartLinx Payroll, SmartLinx Applicant Tracker, SmartLinx Benefits, SmartLinx Go
SmartLinx Solutions Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SmartLinx Solutions Revenue Breakdown By Type, $M:
SmartLinx Solutions Enterprise Applications Revenues By Functional Markets, $M:
SmartLinx Solutions Enterprise Applications Revenues By Verticals, $M:
SmartLinx Solutions Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
SmartLinx Solutions Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
SmartLinx Solutions Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified SmartLinx Solutions Customers
No. of SmartLinx Solutions Customers: 4300
No. of SmartLinx Solutions Enterprise Applications Customers: 4300
No. of SmartLinx Solutions Cloud Customers: 4300
No. of SmartLinx Solutions Cloud Subscribers: 630000
SmartLinx has recently added several respected organizations to its client base, including Hillcrest Home, Grand Traverse Pavilions, Wachusett Healthcare, Wesley Village, Providence Healthcare Management, Greek American Rehabilitation & Care Centre, and Caring Health Systems. These new partnerships reflect the company's ongoing success in providing effective workforce management solutions.
Additionally, SmartLinx continues to serve a wide range of clients, including established names such as Trilogy Health Services, Parker Jewish Institute, and Oriol Health Care, demonstrating its continued ability to meet the needs of the senior care industry.
SmartLinx Solutions Market Opportunities, M&A and Geo Expansions
Lone View Capital, a growth-focused private equity firm with investments across the technology sector, made a strategic investment by acquiring a majority ownership stake in the Company. This investment, along with Lone View’s extensive operational expertise, will support the continued development of SmartLinx’s Healthcare Workforce Platform. It will also facilitate the expansion of the Company’s innovative workforce management software and human capital solutions to meet the evolving needs of the long-term care, post-acute, and broader senior care industries.
SmartLinx Solutions Risks and Challenges
Potential changes to ACA and overtime regulations may present short-term risks for SmartLinx. Ensuring compliance with evolving regulatory requirements and government policies is essential to maintaining the company's reputation and sustaining its market position. Furthermore, the long-term care industry remains highly competitive, requiring continuous innovation and strategic differentiation to effectively position SmartLinx ahead of its competitors.
SmartLinx Solutions Ecosystem, Partners, Resellers and SI
The company collaborates with carefully selected partners to enhance its offerings beyond its core expertise in workforce management solutions.
SmartLinx has a network of strategic partners like: DailyPay, Apex Global Solutions, PointClickCare, ADP Smart Compliance, FlexWage, and Rain. These partnerships enable the organization to extend its capabilities and deliver comprehensive, value-added solutions beyond its core expertise in workforce management.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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