Smartsheet Strengths, Domain Expertise, and Key Differentiators
Smartsheet stands out in the realm of work execution platforms with its notable strengths. One key differentiator lies in its robust product portfolio, which encompasses a comprehensive suite of tools designed to streamline work processes from planning to reporting. With domain expertise honed through serving over 99,000 customers across 190 countries, including numerous Fortune 100 companies, Smartsheet understands the intricacies of diverse industries and organizational needs. By empowering collaboration and enabling teams to work efficiently, Smartsheet proves indispensable in achieving better business outcomes and accelerating progress in today's dynamic work environments.
Smartsheet Recent Developments
Smartsheet Inc. made a series of strategic changes to its executive team, an update on its third quarter of the fiscal year 2022 financial outlook, and the timing of its third-quarter earnings call.
Smartsheet Mergers and Acquisitions (M&A) Activities
In 2022 Smartsheet, the dynamic work enterprise platform, continues its strategic expansion through mergers and acquisitions, notably with its recent acquisition of Outfit, a brand management and creative automation platform. This move further bolsters Smartsheet's investment in digital asset management (DAM), particularly with its existing offering, Brandfolder by Smartsheet. Smartsheet plans to quickly integrate Outfit’s design automation and templating capabilities into Brandfolder so existing and new customers can realize ever greater value from a more powerful DAM and content automation experience. Smartsheet acquired 10,000ft, a SaaS platform that enables organizations to improve decision making and forecasting through real-time capacity planning, resource management, and reporting. Founded in 2012, 10,000ft provides an intuitive, dynamic way for organizations to plan and manage resources across a portfolio of projects, track time by initiative, and build accurate forecasts using real-time insights. 10,000ft has more than 1,000 customers
With the integration of 10,000ft, Smartsheet customers will benefit from the ability to plan and allocate resources across their projects, optimize resource allocation by function or skill set, track time against forecast, and gain real-time portfolio-level visibility into the status of budgets and deliverables.
In January 2019, Smartsheet acquired Seattle-based TernPro, Inc., makers of Slope, an application that makes it easy for teams to collaborate on and manage creative work. With the integration of Slope, Smartsheet will enable users to review, proof and comment on content in the core application, in addition to offering standalone solutions to solve complex marketing and creative workflows.
Smartsheet Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Smartsheet applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Smartsheet and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Smartsheet Platform customers.
Smartsheet Overview
500 108th Ave NE Suite 200
Bellevue, WA, 98004, United States
1 844-324-2360
https://www.smartsheet.com/
Ownership: - NYSE:SMAR
Number of Employees: 3370
Functional Markets: Collaboration, Content Management, PPM,
Key Verticals: Automotive, Banking and Financial Services, Communications, Construction, Real Estate, Consumer Packaged Goods, Distribution, K12, Higher Education, Federal Government, State and Local Government, Public Safety, Healthcare, Life Insurance, P&C Insurance, Specialty Insurance, Leisure and Recreation, Hospitality, Life Sciences, Manufacturing, Media, Faith-Based Nonprofit, Youth and Elderly Care, Special Cause Nonprofit, Oil and Gas, Chemicals, Professional Services, Retail, Transportation, Utilities,
Smartsheet Key Enterprise and Cloud Applications
Smartsheet Platform
Smartsheet Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Smartsheet Revenue Breakdown By Type, $M:
Smartsheet Enterprise Applications Revenues By Functional Markets, $M:
Smartsheet Enterprise Applications Revenues By Verticals, $M:
Smartsheet Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Smartsheet Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Smartsheet Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Smartsheet Customers
No. of Smartsheet Customers: 100000
No. of Smartsheet Enterprise Applications Customers: 100000
No. of Smartsheet Cloud Customers: 99000
No. of Smartsheet Cloud Subscribers: 2.2 million
Smartsheet have over 3,300 large enterprise customers, defined as organizations with over 10,000 employees. ARR from this customer segment grew over 40% in FY23 and is now over $260 million dollars, representing 30% of total ARR.
Smartsheet has over 99,000 customers, including approximately 84,000 domain-based customers, over 90 companies in the Fortune 100, and over three-quarters of the companies in the Fortune 500.Their Fortune 100 and Fortune 500 customers had annualized contract values (“ACVs”) ranging from less than $200 to over $3.0 million, and approximately one-third of our Fortune 500 customers had ACVs lower than $5,000 per year. Their customers typically begin using our platform for a single initiative or project.
Among its customers are Trafag, Therigy, Alpha Architect, World Vision, Lawrence Berkley National Laboratory, Shaw, Box, QAD, Colliers International, Populous, CRP, Medidata, Motion Federal Credit Union, BBN Radio, Cisco, Precise Biometrics, Magnolia Bakery, eMyth, Pacific West Land, Behr, Loyola University, Habitat for Humaniity, Citrix, 8x8, Fox Sports Australia, Miller&Long, Sabra and many others.
Among its customers are Trafag, Therigy, Alpha Architect, World Vision, Lawrence Berkley National Laboratory, Shaw, Box, QAD, Colliers International, Populous, CRP, Medidata, Motion Federal Credit Union, BBN Radio, Cisco, Precise Biometrics, Magnolia Bakery, eMyth, Pacific West Land, Behr, Loyola University, Habitat for Humaniity, Citrix, 8x8, Fox Sports Australia, Miller&Long, Sabra and many others.
Smartsheet Market Opportunities, M&A and Geo Expansions
In 2023, Smartsheet's ongoing success and commitment to innovation, the appointment of Mike Gregoire as board chair marks a strategic move to further solidify its global leadership in collaborative work management. With a wealth of experience in operating technology companies at scale, Gregoire's appointment aligns seamlessly with the company's vision for growth.
Smartsheet Strengthens Global Footprint by Announcing Regional Content Hosting and Expanded Presence in Germany.
Smartsheet expanded into the EMEA market by partnering with three leading German-based solution providers, Nanga Systems, Eportis and ITKOMM in June 2020. These companies will be joining other EMEA partners as part of Smartsheet Aligned, a best-in-class program for the company’s growing community of partners and solution providers designed to enable the creation of new, high-value offerings.
Since March 2020, governments and agencies responding to the COVID-19 crisis can use the company’s government-specific instance of Smartsheet, Smartsheet Gov, free of charge and without obligation. Smartsheet Gov is a secure, enterprise-grade platform designed specifically for government agencies, built on AWS GovCloud (US) and is the first FedRAMP authorized collaborative work management platform.
Smartsheet introduced several new features and accelerators to enhance its work management platform. There are three separate components within the announcement. The new content collaboration sees the integration of Slope technology into the Smartsheet patform.
The integration with Adobe Creative Cloud enables creative workers to access Smartsheet directly from Adobe. A Smartsheet extension appears as a panel within Adobe Creative Cloud so that content can be managed from within the same screen as they work.
Smartsheet launched Smartsheet Accelerators, a set of industry-proven solutions that enable customers to better manage work management scenarios for IT PMO, Mergers and Acquisitions (M&A), and Professional Services. Smartsheet released three distinct Accelerators chosen for their ability to deliver immediate business value by leveraging best practices gained from insights across the company's thousands of customers. IT is an increasingly important driver of the business. The Smartsheet Accelerator for IT PMO optimizes the entire IT project lifecycle, from project prioritization through tracking, executive reporting, change management, and project archiving.
Smartsheet Risks and Challenges
Smartsheet faces a multitude of risks, both internal and external, as well as significant go-to-market challenges. One prominent risk lies in the imperative to expand its customer base internationally, beyond the confines of the US market. This expansion effort is crucial, given the rapidly evolving landscape of work execution software, where traditional methods such as manual processes, email, and spreadsheets still dominate, spearheaded by tech giants like Microsoft and Google.
Smartsheet contends with direct competition from established players like Asana, Atlassian, Planview, and Workfront, as well as emerging contenders offering lightweight productivity solutions
Smartsheet Ecosystem, Partners, Resellers and SI
Smartsheet Strengthens Global Footprint by Announcing Regional Content Hosting and Expanded Presence in Germany.
Smartsheet expanded into the EMEA market by partnering with three leading German-based solution providers, Nanga Systems, Eportis and ITKOMM in June 2020. These companies will be joining other EMEA partners as part of Smartsheet Aligned, a best-in-class program for the company’s growing community of partners and solution providers designed to enable the creation of new, high-value offerings.
Smartsheet Cloud Infrastructure Insights
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- Smartsheet Public Cloud and Infrastructure (IaaS)
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Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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