SoundThinking (formerly ShotSpotter) Strengths, Domain Expertise, and Key Differentiators
SoundThinking demonstrates several strengths that complement its commitment to enhancing public safety through technology. Its domain expertise is evident in its flagship product, ShotSpotter Flex, which stands as a pioneering gunshot detection and forensic analysis system trusted by over 100 cities. This highlights SoundThinking's key differentiator, as their technology is not only cutting-edge but also widely recognized and implemented in real-world scenarios.
The company showcases a strong portfolio with products like ShotSpotter Missions, demonstrating its dedication to comprehensive solutions. The incorporation of AI-driven analysis in Missions reflects SoundThinking's advanced capabilities, utilizing machine learning features to strategically plan patrol missions and tactics, thereby maximizing crime deterrence.
SoundThinking (formerly ShotSpotter) Recent Developments
In September 2023 SoundThinking introduced a groundbreaking addition to its arsenal with the launch of ShotCast. Tailored for Public Information Officers (PIOs) within law enforcement agencies and local news media, ShotCast emerges as a powerful tool designed to provide real-time multimedia reporting of gunfire incidents detected by ShotSpotter, the company's flagship gunshot detection system deployed in over 150 cities nationwide.
ShotCast represents a paradigm shift in public safety communication, offering PIOs and news media a comprehensive multimedia file that not only pinpoints the precise location of gunfire incidents but also includes audio recordings of the gunfire itself. With the ability to seamlessly integrate ShotCast into broader law enforcement agency communication strategies, stakeholders can leverage this tool to inform the public, raise awareness about the impact of gun violence, and foster community engagement in public safety initiatives.
ShotCast is seamlessly integrated into ShotSpotter's InSight application, providing existing customers with complimentary access to this groundbreaking feature. Moreover, news media outlets operating in areas where ShotSpotter is deployed can request ShotCast graphics through their local Public Information Officers, enabling them to enrich news coverage with comprehensive multimedia reporting of gunfire incidents.
In April 2023, SoundThinking, formerly known as ShotSpotter, recently underwent a significant corporate rebranding and introduced its new SafetySmart Platform, reflecting the company’s commitment to public safety through cutting-edge law enforcement tools and community-focused solutions. The rebranding emphasizes a holistic approach to violence prevention, social services, and economic assistance. The SafetySmart Platform comprises four data-driven tools, including the flagship acoustic gunshot detection technology ShotSpotter.
In 2023, SoundThinking CEO Ralph Clark unveiled strategic negotiations for the acquisition of portions of Geolitica, previously known as PredPol, a pioneering name in predictive policing algorithms. The acquisition includes the absorption of Geolitica's engineering team, patents, and staff, reinforcing SoundThinking's commitment to applying cutting-edge AI and machine learning technologies to enhance public safety. This move positions SoundThinking as a comprehensive solution provider in the law enforcement technology landscape and in crime fighting.
SoundThinking (formerly ShotSpotter) Mergers and Acquisitions (M&A) Activities
In August 2023, SoundThinking acquired SafePointe, LLC, a pioneering player in intelligent weapons detection technology. This acquisition, marks SoundThinking's entry into the underpenetrated $20 billion global weapons detection market. SafePointe, with a decade of experience rooted in U.S. military defense programs, brings an AI-based solution designed for high-traffic environments, offering secure and frictionless access in a low-profile form factor. The move aligns with SoundThinking's commitment to enhancing its SafetySmart platform, providing a proven weapons detection solution to identify potential threats.
ShotSpotter acquired Leeds, LLC, doing business as CrimeCenter Software. The acquisition will expand ShotSpotter’s suite of law enforcement solutions with the CrimeCenter line of investigative case management software, which ShotSpotter estimates will increase the company’s U.S. law enforcement total addressable market by over 45 percent.
CrimeCenter Software is a leading provider of cloud-based investigative case management software for law enforcement agencies. The case management platform helps agencies modernize every phase of an investigation and accelerate casework with easy-to-use software tools. The New York Police Department (NYPD) has been using a version of CrimeCenter for the last five years and the system currently serves over 4,000 users. NYPD is also a ShotSpotter customer. CrimeCenter Software has more than 30 employees and is based in Newark, New Jersey. With the closing of the acquisition, ShotSpotter paid $17 million in cash and stock and may pay an additional $5 million earn-out over the next two years.
SoundThinking (formerly ShotSpotter) Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying SoundThinking (formerly ShotSpotter) applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of SoundThinking (formerly ShotSpotter) and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ShotSpotter Respond, ShotSpotter Investigate and ShotSpotter GCM, ShotSpotter Connect, ShotSpotter SecureCampus and ShotSpotter SiteSecure customers.
SoundThinking (formerly ShotSpotter) Overview
39300 Civic Center Dr. Suite 300
Fremont, CA, 94538, United States
1 510-794-3100
https://www.shotspotter.com/
Ownership: - SSTI (NASDAQ)
Number of Employees: 213
Functional Markets: ERP Services and Operations,
Key Verticals: Federal Government, State and Local Government, Public Safety,
SoundThinking (formerly ShotSpotter) Key Enterprise and Cloud Applications
ShotSpotter Respond, ShotSpotter Investigate and ShotSpotter GCM, ShotSpotter Connect, ShotSpotter SecureCampus and ShotSpotter SiteSecure
SoundThinking (formerly ShotSpotter) Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
SoundThinking (formerly ShotSpotter) Revenue Breakdown By Type, $M:
SoundThinking (formerly ShotSpotter) Enterprise Applications Revenues By Functional Markets, $M:
SoundThinking (formerly ShotSpotter) Enterprise Applications Revenues By Verticals, $M:
SoundThinking (formerly ShotSpotter) Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
SoundThinking (formerly ShotSpotter) Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
SoundThinking (formerly ShotSpotter) Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified SoundThinking (formerly ShotSpotter) Customers
No. of SoundThinking (formerly ShotSpotter) Customers: 250
No. of SoundThinking (formerly ShotSpotter) Enterprise Applications Customers: 250
No. of SoundThinking (formerly ShotSpotter) Cloud Customers: 250
No. of SoundThinking (formerly ShotSpotter) Cloud Subscribers: x
SoundThinking has been highly successful in expanding its customer base, particularly in the public safety sector, adopting the proven ShotSpotter Flex model. With an impressive track record, they have onboarded over 60 new customers, showcasing the widespread adoption of their innovative solutions. Notably, the City of Chicago and the City of New York stand out as the largest customers, underscoring SoundThinking's impact in major urban areas.
Additionally, the strategic deal inked with Puerto Rico Public Housing Authority, a substantial 3-year agreement valued at $4.27 million, further exemplifies the trust and confidence that customers place in SoundThinking's offerings.
SoundThinking (formerly ShotSpotter) Market Opportunities, M&A and Geo Expansions
SoundThinking's strategic initiatives align seamlessly with the identified opportunities in the market landscape. The company's focus on horizontal and vertical market opportunities, evident in the comprehensive SafetySmart Platform, positions it as a versatile player in the law enforcement technology sector.
SoundThinking's expansion into new regions aligns with the company's commitment to enhancing public safety on a global scale.SafetySmart Platform showcases the company's dedication to staying at the forefront of innovation. By integrating these advanced technologies, SoundThinking not only addresses current market demands but also anticipates future trends in the evolving landscape of public safety and law enforcement solutions.
SoundThinking (formerly ShotSpotter) Risks and Challenges
As SoundThinking, a prominent public safety technology company, undergoes significant transformations, including a recent rebranding, the launch of the SafetySmart platform, and the acquisition of SafePointe, the company faces a set of inherent risks and challenges in both internal and external domains, as well as in its go-to-market strategies. The integration of SafePointe, an intelligent weapons detection system, into SoundThinking's portfolio adds a layer of complexity to the overall business strategy.
The expansion of the leadership team, including the appointment of Greg Holifield as Managing Director, indicates a proactive approach to address these challenges and capitalize on growth opportunities, the company must navigate potential internal hurdles such as team cohesion and adaptation to new technologies. Externally, regulatory changes, market competition, and the evolving landscape of public safety technology present additional risks. The effective management of these risks will be crucial for SoundThinking to successfully leverage its recent developments and maintain its position as a leader in the industry.
SoundThinking (formerly ShotSpotter) Ecosystem, Partners, Resellers and SI
ATI has teamed up with ShotSpotter. This month ShotSpotter will deploy its innovative ShotSpotter Investigate solution for a one-year pilot with the NHTIC. ShotSpotter Investigate will be used as the central digital case folder for the NHTIC, streamlining the efforts to capture, analyze, connect the dots, and provide reporting and real-time intelligence to involved agencies across the United States. Through extensive analysis and data management functions, the solution will allow the NHTIC to better support the identification, interdiction, and disruption of human trafficking networks and also assist in the recovery of those being victimized.
ShotSpotter and Verizon embarked on a partnership journey to bring the ShotSpotter solution to cities through Verizon’s Light Sensory Network. ShotSpotter has worked with approximately 20 integration partners and 50 cities to integrate gunshot alert data with city systems such as license plate readers, RMS, CAD, predictive policing software, crime dashboards, access controls, geospatial software, and even drones.
SoundThinking (formerly ShotSpotter) Cloud Infrastructure Insights
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Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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