Syncron Strengths, Domain Expertise, and Key Differentiators
Syncron empowers manufacturers and distributors to capitalize on opportunities in the rapidly evolving service economy. Leveraging advanced AI and machine learning, Syncron’s Service Lifecycle Management platform is designed to optimize aftermarket profitability, improve working capital efficiency, and strengthen customer loyalty—while enabling the transition to service-centric business models. Delivered through its Connected Service Experience (CSX) platform, Syncron offers a comprehensive suite of solutions encompassing service parts inventory, pricing, equipment uptime, warranty management, service contracts, and field service operations. These innovations help organizations deliver superior aftermarket service experiences, driving sustainable revenue growth and profitability.
Syncron Recent Developments
In April 2025, Syncron announced enhancements to its Service Lifecycle Management (SLM) Platform, offering a streamlined path to aftermarket insights and revenue. By adopting a platform-first approach to aftermarket operations, Syncron aims to better align with the revenue objectives of complex equipment manufacturers. This strategy enables manufacturers to break down data silos and transform disparate information into actionable aftermarket intelligence—accelerating decision-making and driving profitability.
Syncron Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Syncron applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Syncron and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Syncron Price, Syncron Inventory, Syncron Order, Syncron Uptime, Syncron MasterData customers.
Syncron Overview
Ostra Jarnvagsgatan 27
Stockholm, x, SE-111 20, Sweden
46 8 410 802 00
https://www.syncron.com/
Ownership: - x
Number of Employees: 730
Functional Markets: CRM, ERP Services and Operations, SCM,
Key Verticals: Aerospace and Defense, Automotive, Construction and Real Estate, CPG, Distribution, Government, Life Sciences, Manufacturing, Media, Professional Services, Retail, Transportation, Utility,
Syncron Key Enterprise and Cloud Applications
Syncron Price, Syncron Inventory, Syncron Order, Syncron Uptime, Syncron MasterData
Syncron Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Syncron Revenue Breakdown By Type, $M:
Syncron Enterprise Applications Revenues By Functional Markets, $M:
Syncron Enterprise Applications Revenues By Verticals, $M:
Syncron Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Syncron Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Syncron Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Syncron Customers
No. of Syncron Customers: 200
No. of Syncron Enterprise Applications Customers: 200
No. of Syncron Cloud Customers: x
No. of Syncron Cloud Subscribers: x
Syncron operates through a global network of 12 offices, supporting a diverse portfolio of over 200 clients worldwide. Its customer base includes many of the world’s leading manufacturers and service organizations, such as Dubai Airports, Safran, Gulfstream, CLAAS, Trimble, Kubota Tractor, CNH Industrial, Volvo, Ford, Daimler Truck, Volkswagen, Nissan, Mazda, MAN Truck & Bus, JCB, Wacker Neuson, Caterpillar, Nintendo, Electrolux, Weber, La-Z-Boy, Hobart, Innio, Rehlko, LP Building Products, Daikin Industries, Terex, Hyster-Yale, Toyota Industries Corporation, Doosan, Jungheinrich, Philips Healthcare, EDX Medical, ABB Group, Atlas Copco, and many others. This extensive clientele reflects Syncron’s strong presence and trusted reputation in the global aftermarket and service management landscape.
Syncron Market Opportunities, M&A and Geo Expansions
In April 2025, Syncron appointed Josh Weiss as its new Chief Executive Officer, marking a strategic leadership transition as the company advances its ambitious growth and innovation objectives.
Syncron Risks and Challenges
Although Syncron now offers its solutions through a modern cloud-based platform, a significant segment of its customer base continues to operate on legacy, on-premises deployments.
The new U.S. tariffs—25% on steel, aluminum, and semiconductors—are increasing costs and disrupting supply chains for OEMs. These changes may lead to higher prices for customers, potentially damaging loyalty and shifting demand to gray markets or third-party providers. Syncron's customers are under pressure to adapt pricing and supply chain strategies to mitigate these impacts.
Syncron Ecosystem, Partners, Resellers and SI
Syncron is headquartered in Stockholm, Sweden, with key subsidiary offices strategically located across the United States, the United Kingdom, Canada, Germany, Japan, India, France, and Poland. In addition to its direct presence, Syncron leverages a global network of partner organizations to extend its reach and support across other international markets.
Syncron is dedicated to building and sustaining high-impact partnerships with leading global firms to accelerate innovation and deliver measurable value across the service lifecycle ecosystem. Through its strategic alliances, Syncron fosters a collaborative environment that supports manufacturers and distributors in transforming their aftermarket operations. The company maintains a robust network of strategic, consulting, technology development, and system integration partners, including industry leaders such as Boston Consulting Group, McKinsey & Company, Accenture, Deloitte, Ducker Carlisle, DTP, AWS, Cognizant, Tata Consultancy Services, EPAM, and others—enhancing its ability to scale and support complex, service-driven business models globally.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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