ToolsGroup Strengths, Domain Expertise, and Key Differentiators
ToolsGroup is a global provider of supply chain planning and demand analytics software. ToolsGroup’s customers overcome volatile demand and challenging supply chains to generate accurate forecasts and outstanding customer service levels with less global inventory. Reliable behind-the-screen technology and scalable statistical models enable highly intelligent data-driven decision making, combined with ease of use. ToolsGroup’s solutions span key supply chain planning areas such as Demand Forecasting and Collaboration, S&OP, Demand Sensing, Promotion Forecasting and Multi-Echelon Inventory Optimization (MEIO).
ToolsGroup Recent Developments
In January 2025, ToolsGroup introduced Inventory.io, an AI-powered solution designed to enhance inventory management for retailers. The platform offers real-time demand sensing, probabilistic forecasting, and prescriptive optimization, aiming to reduce stockouts and markdowns while increasing profitability.
In September 2023, ToolsGroup, has acquired Evo, a company specializing in AI and ML solutions for business performance optimization. This strategic integration of Evo's responsive AI with ToolsGroup's Service Optimizer 99+ (SO99+) and JustEnough solutions aims to provide customers with the most efficient, real-time supply chain and price optimization solution in the market.
ToolsGroup Mergers and Acquisitions (M&A) Activities
ToolsGroup has pursued strategic acquisitions to enhance its technological capabilities and market reach. In 2021, the company acquired Mi9 Retail’s demand management business, previously owned by JustEnough Software, to optimize end-to-end planning for modern multi-channel retailers. This acquisition, supported by a significant growth investment from Accel-KKR, enabled ToolsGroup to integrate specialized retail planning technologies and experienced support staff, enhancing its ability to deliver profitable services.
ToolsGroup Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ToolsGroup applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ToolsGroup and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified SO99+, Multi-Echelon Inventory Optimization (MEIO), Vendor Managed Inventory (VMI), Demand Forecasting, Demand Collaboration customers.
ToolsGroup Overview
101 Federal St, Boston
Boston, MA, 2110, United States
1 617-263-0080
https://www.toolsgroup.com/
Ownership: - Accel-KKR
Number of Employees: 330
Functional Markets: SCM,
Key Verticals: Aerospace and Defense, Automotive, Communication, Construction and Real Estate, CPG, Distribution, Government, Leisure and Hospitality, Life Sciences, Manufacturing, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
ToolsGroup Key Enterprise and Cloud Applications
SO99+, Multi-Echelon Inventory Optimization (MEIO), Vendor Managed Inventory (VMI), Demand Forecasting, Demand Collaboration
ToolsGroup Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
ToolsGroup Revenue Breakdown By Type, $M:
ToolsGroup Enterprise Applications Revenues By Functional Markets, $M:
ToolsGroup Enterprise Applications Revenues By Verticals, $M:
ToolsGroup Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
ToolsGroup Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
ToolsGroup Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified ToolsGroup Customers
No. of ToolsGroup Customers: 400
No. of ToolsGroup Enterprise Applications Customers: 400
No. of ToolsGroup Cloud Customers: x
No. of ToolsGroup Cloud Subscribers: x
The company’s global presence, serving over 400 customers in 46 countries, reflects its ability to address diverse industry needs, from manufacturing to retail. The clientele spans major international corporations, national oil companies, government agencies, and independent refineries. Notable customers include Harley-Davidson, Absolut Vodka, Luxottica, ABC Fine Wine & Spirits, Ackermans, ADI (likely Analog Devices), and COPAN.
ToolsGroup Market Opportunities, M&A and Geo Expansions
In April 2024, the company appointed Sean Elliott as Chief Executive Officer, leveraging his extensive experience to steer strategic growth initiatives. This leadership transition aligns with ToolsGroup’s focus on innovation, as evidenced by the launch of Inventory.io, an AI-powered inventory optimization solution tailored for retailers.
Strategic partnerships, such as its channel partnership with Sistek, and an expanding partner program provide avenues to broaden market reach and co-develop innovative solutions.
ToolsGroup is expanding its product portfolios by the acquisition of Mi9 Retail’s demand management business division. The combined company gives retailers a powerful new technology arsenal to efficiently improve product availability under constrained supply and outperform the competition. This acquisition coincides with the closing of a significant growth investment received by ToolsGroup from Accel-KKR.
ToolsGroup Risks and Challenges
ToolsGroup operates in a dynamic industry susceptible to external risks, such as supply chain disruptions and demand volatility, as demonstrated during the COVID-19 pandemic. The company’s reliance on AI and machine learning introduces technological risks, where inaccuracies or system failures could undermine performance.
ToolsGroup Ecosystem, Partners, Resellers and SI
Strategic partnerships, such as its channel partnership with Sistek, and an expanding partner program provide avenues to broaden market reach and co-develop innovative solutions.
In December 2023, ToolsGroup, a prominent retail and supply chain planning software company, and NTT DATA, a global leader in digital business and IT services, announced a strategic global partnership. This collaboration aims to empower organizations with enhanced opportunities for intelligent and efficient supply chain digital transformation decisions, leveraging cutting-edge AI-driven technology and industry expertise.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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