TotalSoft Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

1323 TotalSoft

TotalSoft Strengths, Domain Expertise, and Key Differentiators

TotalSoft's flagship product suite, Charisma, encompasses ERP, HCM, Financial Services, and WMS solutions. The company has been proactive in integrating emerging technologies into its offerings, including launching cloud or SaaS versions of several solutions and investing in artificial intelligence-based solutions. These advancements provide flexibility, scalability, and enhanced cybersecurity measures for customers.

TotalSoft Recent Developments

In recent years, TotalSoft has witnessed significant developments and achievements, solidifying its position as one of Central Europe's most crucial providers of business software systems. In 2020, the company invested in enhancing its established products, including Charisma ERP, Charisma Financial Services, Charisma HCM, and Charisma Medical Software, by migrating them to web-based architectures. These advancements have enabled TotalSoft to deliver more agile and user-friendly solutions to its clients.

TotalSoft Mergers and Acquisitions (M&A) Activities

The company expanded its financial services division by transferring the business portfolio of Nexia CRG Expert, a member of Nexia International, to its subsidiary, ABS Financial Services. This move not only broadened TotalSoft's client base but also enhanced its presence in the outsourcing services market.

Further strengthening its consultancy and project management capabilities, TotalSoft acquired and integrated Architected Business Solutions (ABS), a Bucharest-based business management consultancy group. This integration consolidated TotalSoft's portfolio of services and solutions, making it a unique entity in the local IT and business solutions industry. ​

TotalSoft itself became part of a larger strategic expansion when it was acquired by Logo Yazılım (LOGO), Turkey's largest independent software provider. This acquisition was aimed at enhancing Logo's global footprint and securing a competitive position in specialized verticals such as financial services, leasing, medical, and agriculture.

TotalSoft Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying TotalSoft applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of TotalSoft and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Charisma ERP, Charisma HCM customers.

TotalSoft Overview

Global City Business Park, 10 Bucuresti-Nord Road, Building O2, 8th Floor

Voluntari, x, 77190, Romania

40 21 335 1709

https://www.totalsoft.ro/


Ownership: - Logo Business Solutions

Number of Employees: 600

Functional Markets: Analytics and BI, Content Management, CRM, ERP Financial, ERP Services and Operations, HCM, PPM, Procurement, SCM,

Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, CPG, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,

TotalSoft Key Enterprise and Cloud Applications

Charisma ERP, Charisma HCM

TotalSoft Revenues, $M:

Type/Year20232024YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

TotalSoft Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

TotalSoft Revenues By Region, $M

Region% of Total Revenues2024 Total Revenues, $M2024 Enterprise Applications Revenues, $M2024 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

TotalSoft Direct vs Indirect sales

TypeDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

TotalSoft Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified TotalSoft Customers


No. of TotalSoft Customers: 1000

No. of TotalSoft Enterprise Applications Customers: 1000

No. of TotalSoft Cloud Customers: x

No. of TotalSoft Cloud Subscribers: x


TotalSoft's solutions are utilized by more than 1000 customers in over 45 countries across four continents. In Romania, over 60% of the top 100 companies are TotalSoft customers, and the company's solutions serve more than 25% of the active workforce in the country.

With a market presence of over 20 years, Charisma ERP is the leader in ERP solutions and services in Romania, successfully implemented by over 500 clients across 8 strategic industries.

Human Capital software is the preferred solution of over 600 organizations, national and multinational companies in various fields of activity - construction, services, pharmaceutical, financial-banking, medical, distribution, design, public institutions. This HCM software solution manages the salaries of more than 15% of the active workforce in Romania and calculates more than 25% of the approximately 150,000 salaries outsourced in the outsourcing system. Charisma HCM customers are Ecosud, Rompetrol, Marmosim, Ana Pan, Profipet, Bulrom, Paralela45, Fundatia Victor Babes.

TotalSoft Market Opportunities, M&A and Geo Expansions

​TotalSoft is strategically positioned to capitalize on several key market opportunities that align with its growth ambitions and technological advancements.

The company is expanding its presence in emerging markets across the Middle East, Africa, and Asia, leveraging its established footprint in over 40 countries to tap into the growing demand for robust ERP and HCM solutions. With expertise spanning nine verticals—including banking, financial services, insurance, distribution, retail, medical, pharmaceutical, utilities, construction, production, and services—TotalSoft is well-equipped to tailor its offerings to specific industry needs, facilitating deeper market penetration and the development of niche products.

Strategic partnerships are central to TotalSoft's growth strategy; the company has launched an extensive partnership program aimed at attracting business, technology, and strategic partners to create a robust ecosystem. This initiative supports the expansion of cloud and SaaS solutions, such as ERP, Financial Market Solutions, HCM Solutions, Chatbot, WMS, and Onboarding & Contract Origination, catering to the increasing demand for flexible, scalable, and secure cloud-based services.

Furthermore, TotalSoft's commitment to innovation is evident in its integration of artificial intelligence into offerings like the chatbot integrated with Charisma ERP, enhancing user experience and operational efficiency. By focusing on these strategic areas, TotalSoft is well-equipped to seize new opportunities, drive innovation, and sustain its growth trajectory in the competitive IT landscape.

TotalSoft Risks and Challenges

While TotalSoft is on a growth trajectory, it faces challenges such as intensifying competition in the software market, the need for continuous innovation to meet evolving customer demands, and potential economic fluctuations in its operating regions. Additionally, the company's expansion into new markets requires careful navigation of local regulations and business practices.

TotalSoft Ecosystem, Partners, Resellers and SI

TotalSoft is expanding its local and international partner network to sell, implement, and develop its business software applications suite, Charisma. The company has also opened its solutions to integrations with various applications and technologies to provide complete digitization solutions to its customers. Investments have been made in the technological infrastructure necessary for migrating to cloud and SaaS solutions, offering flexibility and scalability to customers.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


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