Travelport Strengths, Domain Expertise, and Key Differentiators
Travelport is a global travel commerce platform that connects travel suppliers with travel agencies and other distribution channels. Its strengths lie in its robust technology infrastructure, including its well-established Global Distribution Systems (GDS) and Travelport+ platform, which streamline the booking and management of travel services. The company excels in offering a diverse range of solutions, including SaaS-based products, corporate travel management tools, and New Distribution Capability (NDC) content integration. Travelport's ability to provide personalized, flexible solutions and its strong focus on professional services enable it to support complex travel operations. Additionally, its strategic partnerships, such as with eDreams ODIGEO, and acquisitions, like Deem, bolster its position as a comprehensive player in the travel technology space.
Travelport Recent Developments
In October 2024, Travelport launched Travelport Mobile Agent (TMA) 5.0, which introduced new features like Refund Tracker, the ability to send quotes and itineraries, City Guides, and customizable markups. These enhancements aim to improve efficiency and service for travel agents.
In 2024, Travelport upgraded its Travelport+ platform and expanded New Distribution Capability (NDC) content, offering more hotel and airline options, streamlining processes, and improving the flexibility and competitiveness of airline offers for travel professionals.
Travelport integrated Deem’s corporate booking tool in 2024, improving corporate travel solutions with more efficient booking options and better travel policy compliance for businesses.
Travelport partnered with IBM in 2024 to develop a new software framework that will support future business growth, enhance service for customers, and improve operational efficiency across over 160 countries.
Travelport Mergers and Acquisitions (M&A) Activities
In 2023 Travelport announced the acquisition of Deem, a corporate travel management platform.
Travelport Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Travelport applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Travelport and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Travelport Smartpoint, Travelport+ customers.
Travelport Overview
One Axis Park, 10 Hurricane Way
Slough, x, SL3 8AG, United Kingdom
44 17 5328-8000
https://www.travelport.com/
Ownership: - x
Number of Employees: 3850
Functional Markets: eCommerce, ERP Services and Operations,
Key Verticals: Leisure and Hospitality, Transportation,
Travelport Key Enterprise and Cloud Applications
Travelport Smartpoint, Travelport+
Travelport Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Travelport Revenue Breakdown By Type, $M:
Travelport Enterprise Applications Revenues By Functional Markets, $M:
Travelport Enterprise Applications Revenues By Verticals, $M:
Travelport Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Travelport Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Travelport Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Travelport Customers
No. of Travelport Customers: 600000
No. of Travelport Enterprise Applications Customers: x
No. of Travelport Cloud Customers: x
No. of Travelport Cloud Subscribers: x
Travelport’s customer base includes over 600,000 individual hotel properties, 400 airlines worldwide, including leading low-cost carriers, 35,000 car rental locations, 55 cruise and tour operators, and 12 major rail networks.
Notable customers include Germania, China Southern, EasyJet, Bangkok Airways, Marine Tours, Aviatur (Colombian TMC), Gray Dawes, Mobacar, Cathay Pacific, Dragonair, Singapore Airlines, Copa Airlines, Etihad Airways, Fiji Airways, BCD Travel, and many others.
Travelport Market Opportunities, M&A and Geo Expansions
Travelport’s 2025 State of Modern Retailing Report reveals growing interest in AI-driven trip planning and travel subscriptions. Subscription models are now a key revenue driver, with 35% of consumers expressing interest in travel subscriptions, and 80% of frequent travelers open to AI-assisted trip planning.
In February 2024, Travelport strengthened its partnership with eDreams ODIGEO. The expanded agreement focuses on advancing NDC capabilities and incorporating new retail features, ancillaries, and post-booking functionalities to improve the customer booking experience.
Travelport Risks and Challenges
The global travel technology market is highly competitive, with established players like Amadeus and Sabre offering similar services. This competition can exert pricing pressures and necessitate continuous investments in technology and innovation to maintain market share.
As the travel industry becomes more reliant on digital platforms, it faces increasing cybersecurity risks. Data breaches and cyberattacks can lead to financial losses and damage to client trust. Implementing robust cybersecurity measures is essential to mitigate these risks.
Travelport Ecosystem, Partners, Resellers and SI
Travelport has established a broad partner ecosystem through collaborations with key players in the travel industry. Notable partnerships include eDreams ODIGEO to enhance NDC capabilities, Chase Travel Group for multi-source content, and Costco Travel to improve travel options via Travelport’s platform. The company also works with Cognizant to support automation and customer experience improvements, as well as with dcs plus and Lufthansa Systems for innovation and network planning. These partnerships contribute to Travelport's efforts to expand its global presence and enhance its technological offerings.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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