Tungsten Automation (formerly Kofax) Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Tungsten Automation (formerly Kofax) Strengths, Domain Expertise, and Key Differentiators

In early 2024, subsequent to the integration of Tungsten, Kofax underwent a rebranding initiative, now operating under the name Tungsten Automation. This updated nomenclature encapsulates the essence of its workflow automation software: resilient, dependable, and meticulously crafted to pioneer unprecedented innovation. This repositioning signifies its transition from a trailblazer in document capture to a globally recognized provider of intelligent, AI-driven workflow automation solutions.

This redefined identity further amplifies its Intelligent Document Processing (IDP) capabilities, enriching its suite of solutions, particularly in the realms of traditional invoice processing, e-invoicing, automated accounts payable processes, serverless print management, and document productivity.

Tungsten Automation (formerly Kofax) Recent Developments

Tungsten Automation steadily refined its TotalAgility platform from late 2024 through 2025, delivering a series of updates focused on performance, stability, and expanded AI-driven capabilities. In February 2024, it launched TotalAgility 8, which introduced advanced AI features to streamline solution development, boost back-office efficiency, and strengthen human-machine collaboration. By November 2024, TotalAgility 8.1 further enhanced intelligent process orchestration, integrating IDP, BPM, RPA, LLMs, knowledge bases, and decision management, while upgrading generative AI and Copilot tools for natural-language dashboards. Document processing accuracy improved with text-prompt data extraction models, and the built-in document library gained new pre-trained templates (e.g., KYC, logistics). Subsequent 2025 updates continued to optimize system performance and address operational issues to ensure a more robust user experience.

Tungsten Automation (formerly Kofax) Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Tungsten Automation (formerly Kofax) applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Tungsten Automation (formerly Kofax) and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Tungsten TotalAgility, Tungsten Robotic Process Automation, Tungsten Capture customers.

Tungsten Automation (formerly Kofax) Key Enterprise and Cloud Applications

Tungsten TotalAgility, Tungsten Robotic Process Automation, Tungsten Capture

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Tungsten Automation (formerly Kofax) Direct vs Indirect sales

Tungsten Automation (formerly Kofax) Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Tungsten Automation (formerly Kofax) Customers

No. of Tungsten Automation (formerly Kofax) Customers: 25000

No. of Tungsten Automation (formerly Kofax) Enterprise Applications Customers: 25000

No. of Tungsten Automation (formerly Kofax) Cloud Customers: x

No. of Tungsten Automation (formerly Kofax) Cloud Subscribers: x

The adoption of a new name also signifies its evolution into a globally recognized entity, with a workforce exceeding 2,200 professionals distributed across 32 countries. Furthermore, it maintains a robust global partner network committed to serving an extensive clientele exceeding 25,000 esteemed organizations across various sectors, including financial services, insurance, government, supply chain, business process outsourcing, and other industries. br>
Notable among its clientele are esteemed organizations such as Maine Medical Center, Goldman Sachs, Anthem, Humana, Cummins, Kuehne + Nagel, ACS (Xerox), AEG, Ageas Insurance Limited, Alliander, Aqua America, Arkema Inc., Asante Health System, BNP Paribas, Banca Popolare di Milano, Bentall Kennedy, Bluebonnet Electric Cooperative, CHRISTUS Health, Capgemini Nederland B.V., alongside many others.

Tungsten Automation (formerly Kofax) Market Opportunities, M&A and Geo Expansions

Tungsten Automation is positioned to leverage growth in the intelligent automation market by providing a hyperautomation-ready cloud-native platform that integrates AI, RPA, BPM, and decision management to meet enterprise demand, its extensive connector ecosystem simplifies integration and accelerates adoption, continued investment in generative AI-powered Copilots and vertical-specific pre-trained models enhances differentiation and reduces time to value for customers, and expanding partnerships and geographic reach into emerging markets offer additional avenues for sustainable expansion.

Tungsten Automation (formerly Kofax) Risks and Challenges

The adoption of the name Tungsten Automation poses potential risks, including the loss of brand equity established by Kofax. Additionally, there is a risk of confusion among critical stakeholders, including clients, employees, and investors, potentially resulting in negative feedback from these groups. The challenge lies in navigating the resistance to change as individuals become accustomed to familiar brand identities in their interactions.

Tungsten Automation (formerly Kofax) Ecosystem, Partners, Resellers and SI

The Tungsten Automation Global Partner Program offers extensive cognitive capture, financial process automation, and digital transformation capabilities to partners worldwide. Within this partner ecosystem, participants provide cutting-edge solutions, services, support, hardware solutions, and the opportunity to embrace futuristic work methodologies today. With a network spanning over 90 countries, the Tungsten Automation Global Partner Program encompasses more than 850 partners.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: