Upwork Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

147 Upwork

Upwork Strengths, Domain Expertise, and Key Differentiators

Upwork operates the world's largest work marketplace, connecting businesses with independent talent globally. This marketplace facilitated $4.1 billion in gross services volume (GSV) in 2022. Upwork serves as a valuable discovery platform for talent, offering rewarding and flexible work opportunities, access to quality clients, and timely payments. Clients benefit from efficient access to high-quality talent across various skill categories, with over 10,000 skills available. Upwork's direct-to-talent approach bypasses traditional intermediaries, offering features that foster trust in remote work arrangements. Clients can streamline workflows and access essential functionalities for remote engagements, catering to businesses of all sizes, from small enterprises to Fortune 100 companies.

Upwork Recent Developments

Upwork, a leading global work marketplace, has unveiled a robust suite of AI-powered tools and resources aimed at enhancing productivity and work quality for independent talent. This includes the introduction of Upwork Chat Pro, leveraging GPT-4 technology to streamline work processes. Moreover, the collaboration with OpenAI has facilitated the integration of OpenAI Experts on Upwork, providing businesses direct access to proficient professionals skilled in OpenAI technologies. Additionally, Upwork has expanded its AI offerings through partnerships with Jasper, offering talent modern generative AI tools for heightened productivity. This strategic move positions Upwork as a premier destination for both businesses seeking AI talent and professionals looking for flexible AI work opportunities.

Upwork Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Upwork applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Upwork and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Upwork customers.

Upwork Key Enterprise and Cloud Applications

Upwork

Upwork Revenues, $M:

Type/Year20222023YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

Upwork Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

Upwork Revenues By Region, $M

Region% of Total Revenues2023 Total Revenues, $M2023 Enterprise Applications Revenues, $M2023 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

Upwork Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

Upwork Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Upwork Customers


No. of Upwork Customers: 475000

No. of Upwork Enterprise Applications Customers: 475000

No. of Upwork Cloud Customers: 475000

No. of Upwork Cloud Subscribers: x


Upwork added marquee brands like Anheuser-Busch InBev, Constellation Brands, Cushman & Wakefield, Fabletics, Fanatics, Honeywell, Marriott International, Payoneer, Pearson, Reddit, and ServiceNow as Enterprise clients joining us in redefining work.

Upwork Market Opportunities, M&A and Geo Expansions

In November 2, 2023, Upwork launched The Upwork Research Institute. This initiative underscores Upwork's dedication to exploring fundamental changes in workforce dynamics and equipping business leaders with valuable insights and resources to navigate the evolving world of work. Headed by Dr. Kelly Monahan, who serves as the Managing Director of The Upwork Research Institute, the team is committed to leveraging research to assist organizations in managing workforce transformations. The Institute emphasizes the necessity for companies to adopt innovative approaches to thinking and operating, thereby unlocking new opportunities for both talent and business growth.

In June 2022, Upwork launched Upwork Academy, a comprehensive learning hub designed to empower professionals in building their businesses on Upwork. This initiative coincides with a series of updates, features, and resources introduced to enhance the Upwork Community experience. As professionals worldwide reassess their priorities and seek avenues for professional and personal development, Upwork serves as a trusted platform. The Upwork Community acts as a central hub for individuals to access news, insights, training, and trends related to careers and work. Through this community, users can foster connections, acquire knowledge, and cultivate a more enriching experience on Upwork.

Upwork Risks and Challenges

UpWork's growth depends on its ability to attract and retain a community of freelancers and clients, and the loss of our users, or failure to attract new users, could adversely impact their business.

Furthermore, the new funding from its investors, coupled with increased competition from SAP's Fieldglass and others, will prompt Upwork to pursue acquisitions to expand into adjacent areas from project management, team collaboration as well as payments.

Upwork Ecosystem, Partners, Resellers and SI

Upwork primarily sells direct through its websites.

In May 2021, Upwork unveiled Upwork CoLab—an exciting new brand partnership program that will provide remote independent professionals unique opportunities to collaborate on special projects with visionary, organizations. To kick off the program, Upwork joining forces with Budweiser to launch a fun and creative contest that will help the brand reimagine and create a limited-edition version of their iconic beer can packaging.

Upwork Cloud Infrastructure Insights

Subscribe to read more about:

  • Upwork Public Cloud and Infrastructure (IaaS)
  • Upwork Platform (PaaS)
  • Upwork Application Delivery
  • Upwork Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ



Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
  1. Frankfurt University of Applied Sciences, a Germany based Education organization with 1000 Employees
LogoCompanyIndustryEmployeesRevenueCountryEvaluated
Frankfurt University of Applied SciencesEducation1000$250MGermany2024-10-01