Versaterm Strengths, Domain Expertise, and Key Differentiators
With over four decades of experience, the company has developed a deep understanding of the unique challenges faced by public safety agencies. Their product suite, which includes Computer-Aided Dispatch Systems (vCAD), Records Management Systems (vRMS), and Mobility Solutions, is tailored to meet the demands of mission-critical environments.
Additionally, Versaterm's AI/ML features empower agencies with data-driven insights, enhancing their operational efficiency and decision-making capabilities. The consolidated dispatch model, enabling real-time coordination between multiple emergency services, further exemplifies Versaterm's domain expertise.
Versaterm Recent Developments
In 2023, Versaterm launched an AI-powered Case Service Reporting tool to streamline the filing of non-emergency police reports. Through conversations with a "virtual investigator," users can submit reports via voice, web, text, or a law enforcement mobile app. This technology aims to improve service to the public while freeing up officers for more critical tasks. The tool has already been deployed in the police department of Austin, Texas, offering support in both English and Spanish and meeting compliance standards of the National Incident-Based Reporting System (NIBRS).
Versaterm Mergers and Acquisitions (M&A) Activities
In March 2023, Versaterm Public Safety acquired CI Technologies, a company specializing in professional standards, internal affairs, wellness, and early intervention software for public safety agencies. The integration of CI Technologies' solutions into Versaterm's comprehensive public safety ecosystem is expected to enhance agency operations, improve efficiency and effectiveness, and contribute to community service, engagement, and safety. The goal is to provide seamless workflows and continuous improvements for public safety partners by combining the strengths of both companies. Also in January 2023, Versaterm acquired smartphone body and dash camera software provider Visual Labs, Inc.
In 2021, Versaterm acquired TechVoice, Adashi, eJust Systems, SPIDR Tech, and Komutel, expanding its product portfolio and expertise. This expansion allows it to cater to diverse customer needs more effectively.
The strategic investment from Banneker Partners LLC in December 2020 has infused Versaterm with additional resources and expertise, elevating it to become Versaterm Public Safety. This partnership has opened new growth avenues for Versaterm and its customers.
Versaterm Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Versaterm applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Versaterm and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Versaterm Case Service, Versaterm vCloud, Versaterm vCAD, Versaterm vMDT, Versaterm vMRE, Versaterm vRMS. customers.
Versaterm Overview
400-1331 Clyde Avenue
Ottawa, ON, K2C 3G4, Canada
1 613-820-0311
https://www.versaterm.com/
Ownership: - x
Number of Employees: 140
Functional Markets: Analytics and BI, CRM, ERP Services and Operations,
Key Verticals: Public Safety,
Versaterm Key Enterprise and Cloud Applications
Versaterm Case Service, Versaterm vCloud, Versaterm vCAD, Versaterm vMDT, Versaterm vMRE, Versaterm vRMS.
Versaterm Revenues, $M:
| Type/Year | 2022 | 2023 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Versaterm Revenue Breakdown By Type, $M:
Versaterm Enterprise Applications Revenues By Functional Markets, $M:
Versaterm Enterprise Applications Revenues By Verticals, $M:
Versaterm Revenues By Region, $M
| Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Versaterm Direct vs Indirect sales
| Region | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Versaterm Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Versaterm Customers
No. of Versaterm Customers: 112
No. of Versaterm Enterprise Applications Customers: x
No. of Versaterm Cloud Customers: x
No. of Versaterm Cloud Subscribers: x
Versaterm, strive to help their clients achieve their goals by leveraging technology that delivers high value coupled with professional services to make it all run smoothly. Some of their customers are Abbotsford Police Department (British Columbia), Amherstburg City Police Service (Ontario), Bathurst City Police (New Brunswick), BNPP Regional Police (New Brunswick), Canadian Forces Provost Marshal Military Police, Central Saanich Police Service (British Columbia), Combined Forces Special Enforcement Unit-British Columbia (CFSEU-BC), Delta Police Department (British Columbia), Durham Regional Police Service (Ontario), E-Comm 911 (British Columbia).
Versaterm Market Opportunities, M&A and Geo Expansions
Versaterm can explore expansion into new regions and countries. By tailoring its offerings to address specific regional challenges, the company can tap into new markets and broaden its customer base.
Versaterm Risks and Challenges
Versaterm faces a formidable challenge in a market with limited customers, where it competes against well-established companies like IBM Corporation, Accenture PLC, Motorola Solutions, Inc., NICE Ltd., DXC Technology Company, Esri, Inc., Hexagon AB, Nuance Communications, Inc., Axon Enterprise, Inc., and Palantir Technologies Inc.
Versaterm Ecosystem, Partners, Resellers and SI
Versaterm collaborates with a diverse range of partners, including cloud providers like Amazon Web Services and Microsoft Azure, radio and RF communication systems suppliers like Motorola Solutions and Harris Corporation, biometric identification providers such as NEC Corporation and Crossmatch Technologies, and mapping and geospatial solutions companies like Esri and Google Maps Platform. Additionally, they work with technology partners like RapidSOS and what3words, as well as fire and RMS-related partners like Adashi Systems and eJust Systems. The company's partnerships expand their product offerings and ensure comprehensive solutions for public safety agencies.
Versaterm Cloud Infrastructure Insights
Subscribe to read more about:
- Versaterm Public Cloud and Infrastructure (IaaS)
- Versaterm Platform (PaaS)
- Versaterm Application Delivery
- Versaterm Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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