Vertex Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Vertex Strengths, Domain Expertise, and Key Differentiators

As a provider of tax technology and services, Vertex empowers companies across diverse scales to unlock the comprehensive strategic benefits of the tax function. This is achieved through the automation and integration of tax processes, coupled with the utilization of advanced and predictive analytics on tax data. Vertex offers both cloud-based and on-premise solutions, customizable to suit specific industries, covering major tax categories such as income, sales, and consumer use.

Vertex Recent Developments

Vertex launched Vertex Accelerator+ for SAP ERP, a next-generation tax management solution that merges the capabilities of Vertex Accelerator and Chain Flow Accelerator into one global platform. The company has also expanded its tax technology offerings with innovations like an enhanced e-Invoicing solution supporting Continuous and Periodic Transaction Controls, and a new integration with Salesforce Revenue Cloud for accurate tax determination. Other additions include the Indirect Tax O Series Edge for real-time, containerized tax automation, the Vertex Cloud VAT Compliance solution for centralized global VAT/GST management, and Vertex Cloud Data Integrity for automated tax data validation and improved audit readiness.

Vertex Mergers and Acquisitions (M&A) Activities

Between 2021 and 2024, Vertex made several strategic acquisitions to enhance its tax compliance and automation capabilities. In July 2021, it acquired Taxamo, a cloud-based provider of tax and payment automation for global e-commerce. In September 2021, Vertex added LCR-Dixon Corporation to strengthen its SAP-based tax intelligence solutions. In June 2024, it acquired AI tax mapping technology from Ryan, LLC, to better manage tax complexity. Most recently, in August 2024, Vertex announced its acquisition of ecosio, a B2B integration provider specializing in EDI and e-invoicing, pending regulatory approval. These acquisitions support Vertex’s vision of a unified, scalable platform for global commerce, indirect tax, and e-invoicing compliance.

Vertex Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Vertex applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Vertex and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Vertex Tax customers.

Vertex Key Enterprise and Cloud Applications

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List of Verified Vertex Customers

No. of Vertex Customers: 5379

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No. of Vertex Cloud Customers: x

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With a sense of pride, Vertex caters to a global clientele exceeding 5,379 customers, offering unparalleled tax solutions. These comprehensive offerings empower businesses worldwide to conduct transactions, adhere to regulatory requirements, and expand their operations with unwavering confidence. Among its customers are Albertsons, A. O. Smith Corporation, Appian, Arthrex, Blackbaud, Bread Financial, Brooks Brothers Group, Dollar Tree, H&E Equipment Services, and many others.

Vertex Market Opportunities, M&A and Geo Expansions

Vertex announced the completion of a strategic investment in Kintsugi, an AI-native startup based in San Francisco that specializes in automating sales tax compliance for small and mid-sized businesses (SMBs). The investment supports Vertex’s AI innovation strategy, accelerating its ability to help global companies manage tax complexity more efficiently and at scale.

Vertex announced that its Vertex Cloud Indirect Tax solution has attained the "Fulfilled by Acumatica" status. Through this certification and integration with Acumatica's cloud-based ERP system, Vertex is facilitating global companies in automating their compliance reporting procedures effortlessly. This collaboration enables organizations to make informed decisions supported by precise, up-to-date tax data.

Vertex Risks and Challenges

Customer support needs to be enhanced to improve usability. The goal is to provide a more seamless and user-friendly experience, making it easier for customers to access assistance and resolve issues efficiently.

Vertex Ecosystem, Partners, Resellers and SI

Vertex expanded its global tax technology capabilities through strategic partnerships. Partnered with Pagero to deliver a unified cloud solution for seamless indirect tax compliance and e-invoicing, addressing Continuous Transaction Controls (CTC) and enabling real-time reporting and Peppol access. Also, Vertex teamed up with Shopify to support enterprise merchants using the Shopify Tax Platform, automating tax compliance for both B2B and B2C transactions across more than 195 countries. These alliances, along with Vertex’s broader ecosystem of over 50 technology and consulting partners, enhance its ability to deliver integrated, scalable tax solutions across ERP, CRM, procurement, billing, POS, and e-commerce platforms.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: